Palacio Julio Hotel

Hotels
9.2 (462 reviews)
211 Avenida 2 Oriente Colonia Centro , Puebla , mx

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent cleanliness
Noise issues
Limited amenities

Categories

Cleanliness
8.65
The cleanliness was inconsistent as mentioned in reviews about noise and disturbance from the kitchen.
Service
9.62
Staff have been described as friendly and helpful throughout the reviews.
Location
10
Multiple reviews highlight the great location near the historic center.
Room Quality
8.61
Some rooms had issues with noise and ventilation; overall quality varied.
Amenities
8.64
Amenities were mentioned as lacking in some aspects, such as no in-room coffee facilities.
Value for Money
9.6
General sentiment indicates good value relative to the hotel's offerings and location.
Food and Beverage
8.65
Breakfast received mixed reviews, with inconsistencies noted in offerings.
Overall Experience
9.84
Overall experience was largely positive despite some issues with rooms and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:54

Property Description

Luxurious Accommodations

Palacio Julio Hotel, located in the heart of Puebla, offers upscale air-conditioned rooms with modern amenities including a flat-screen TV and a safety deposit box. Some rooms even boast stunning city views along with complimentary toiletries in the private bathrooms.

Fine Dining Experience

Indulge in a culinary journey at the hotel's restaurant, serving a delightful array of French, Mexican, and Spanish cuisine. With options for vegetarian, dairy-free, and halal dishes available upon request, there's something to satisfy every palate.

Convenient Facilities

Enjoy access to a fitness centre, free WiFi, and a terrace during your stay. Additionally, take advantage of room service, a 24-hour front desk, and unwind with a refreshing drink at the on-site bar.

Experience luxury and convenience at Palacio Julio Hotel - book your stay now!

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 462 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.65
Overall Experience: 9.84
J
Judith • family_with_children • mx
9
2026-04-11 • via Nuitee
J
Jeanine • extended_group • es
10
Fantastisch
Pros:

Locatie, personeel

2026-04-10 • via Nuitee
P
Poittevin de la Frégonnière • couple • fr
10
2026-04-08 • via Nuitee
H
Harriet • extended_group • gb
8
2026-04-08 • via Nuitee
R
Rosa • family_with_children • es
9
2026-04-07 • via Nuitee
C
Cynthis27 • family_with_children • mx
8
Un bello palacio céntrico
Pros:

El desayuno

Cons:

La piscina sucia y fría

2026-04-06 • via Nuitee
R
Renata • family_with_children • br
10
2026-04-05 • via Nuitee
F
Filippo • couple • fr
8
2026-04-04 • via Nuitee
K
Kayra • extended_group • de
10
Pros:

Beautiful historic building with clean, spacious rooms and stunning views of the historic city center. The staff were very kind and attentive. Good breakfast.

Cons:

There’s nothing we didn’t like.

2026-04-03 • via Nuitee
A
Adriana • couple • br
10
Estadia maravilhosa!!
Pros:

Gostamos do atendimento dos funcionários de todos os setores!

2026-04-01 • via Nuitee
A
Adriana • couple • br
10
Estadia maravilhosa!!
Pros:

O atendimento dos funcionários de todos os setores é incrível!!

2026-04-01 • via Nuitee
A
Aitor • family_with_children • gb
10
2026-03-23 • via Nuitee
N
Noeleen • solo_traveller • us
10
2026-03-23 • via Nuitee
J
Javier • family_with_children • cr
10
Volveremos.
Pros:

Ubicación, instalaciones, atención, alimentación.

Cons:

La salida, nos queríamos quedar más.

2026-03-23 • via Nuitee
D
Debra • solo_traveller • ca
6
Pros:

location and staff

Cons:

music was constant and inappropriate to the clientele

2026-03-22 • via Nuitee
M
Max • family_with_children • de
9
2026-03-22 • via Nuitee
M
M. Arturo • couple • es
9
2026-03-20 • via Nuitee
S
Saturnina • couple • lu
10
2026-03-18 • via Nuitee
A
Allison • family_with_children • au
10
Fantastic.
Pros:

Best beds and pillows in Mexico. They supplied shampoo and conditioner. Rooms were quiet. The staff were so helpful. Eddy at the door was always ready to assist us. The breakfast was great. Ample choice and quantity. I wish all hotels were this nice. The photo is from my bedroom. Great views.

Cons:

There wasnt a kettle in my room to make tea. Room service tea was a bit expensive.

2026-03-17 • via Nuitee
V
Vincent • family_with_children • be
7
Pros:

Personnel très présent et serviable. Intérieur de l'hôtel entre art-nouveau et art-déco. Magnifique

Cons:

La chambre ne possède pas de frigo, il n'y a qu'un oreiller par place de lit, une seule poubelle pour toute la chambre/salle de bains.. La fenêtre de notre chambre donnait sur le hall; pas possible de laisser le rideau ouvert.

2026-03-16 • via Nuitee