City Express Plus by Marriott Mazatlán

Hotels
Marriott
9 (118 reviews)
Paseo del Palmar, Esq. Blvd Marina Mazatlán 6101, Mazatlán, Sinaloa, 82103 , Mazatlán , MX

Facilities

Free breakfast
Front entrance ramp
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Wheelchair accessible
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Good service
Comfortable rooms
Positive overall experience
Cons:
Issues with cleanliness
Limited food options
Additional charges for breakfast

Categories

Cleanliness
8.64
Some reviews indicate that the bed had hair, though the general appearance was clean.
Service
9.61
Reviewed positively by several guests for being good, though there were a few complaints.
Location
9.15
Considered somewhat isolated but close to amenities like restaurants and bars.
Room Quality
9.1
Generally positive sentiments about comfort and amenities.
Amenities
9.13
Some complaints about the food offerings, but overall amenities were regarded positively.
Value for Money
9.09
Noted complaints about additional charges for breakfast, affecting perceptions of value.
Food and Beverage
8.14
Complaints about the limited food options and additional charges impacting the experience.
Overall Experience
9.11
Guests had a generally good experience but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:43

Property Description

Outdoor Pool and Complimentary Breakfast: Lounge by the outdoor pool or start your day with a delicious complimentary continental breakfast at City Express Plus Mazatlán.

Convenient Amenities: Enjoy free self-parking, a computer station, and dry cleaning services during your stay.

Comfortable Rooms with Modern Amenities: Relax in one of the air-conditioned rooms with flat-screen TVs and stay connected with complimentary wireless internet access. End your day in style with designer toiletries in the private bathroom. Make your reservation now at City Express Plus Mazatlán for a memorable stay in Marina Mazatlan.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9
Based on 118 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.11
D
Daniel partner
10
Pros:

muy limpio todo , ideal para viaje de negocios !

2025-09-10 via Nuitee
G
Gabriel
8
Pros:

Marcan el dessyuno incluido, pero luego la "barra caliente" que son frijoles y huevo te dicen que no esta incluida y se cobra por aparte...no es gran cosa y se ven mal segregando

2025-09-07 via Nuitee
L
Luis Alfonso family_with_children
4
Pros:

They tried to over charge me at the check out. Nobody could tell me why the charge was for.

2025-08-29 via Nuitee
M
MAURICIO
10
Pros:

Excelentes instalaciones y servicio

2025-08-19 via Nuitee
J
Jorge family
10
Pros:

Tranquilo, limpio y un servicio de peimera

2025-08-17 via Nuitee
S
Susan pet
10
Pros:

En general bien.
Nos trataron bien a mi novio, a mí y a mi perrita.
Lo único mal fue que la cama tenía cabellos, no se veía sucio lo demás, solo entre las sábanas.
Tiene desayuno continental incluido. Sí volvería.
Nota: si vas en fin tomar en cuenta que por algún motivo al rededor del hotel se hace mucho tráfico. Pero hay restaurantes y bares cerca para ir caminando.

2025-08-15 via Nuitee
G
Gloria Lizeth family_with_children
10
Pros:

Todo bien

2025-08-11 via Nuitee
R
Ricardo
10
Pros:

No free breakfast

2025-08-04 via Nuitee
M
Marta partner
10
Pros:

Todo excelente

2025-07-31 via Nuitee
J
Jorge
10
Pros:

Comodidad de cama

2025-07-30 via Nuitee
J
jose
6
fuera mejor sin alimentos, hacen pasar mal rato
Pros:

Hace 2 años estube aqui y mi experiencia fue excelente, en esta visita tardaron mucho para hacer el chek-in y remato la muchacha del comedor que no estaba atenta para revisar las pulseras y en voz alta dice que las bufeteras no son para la pulsera, el lugar no esta señalizado para evitar penas a los huespedes, muy mala impresion y muy limitados los alimentos, no valen el pago adicional.

2025-07-25 via Nuitee
C
Carolina
4
Pros:

Mi hora de salida era alas 3:00 y a la 1:00 ya nos estaban hablando, está muy restringido no es familiar es empresarial y no me percaté ala hora de reservar

2025-07-21 via Nuitee
S
Samuel family
6
Pros:

Apartada de restaurantes, farmacias tiendas de conveniencia

2025-07-11 via Nuitee
E
Elizabeth family
10
Pros:

Cómoda y limpia.

2025-07-01 via Nuitee
A
Alfonso
8
Cómodo
Pros:

Muy bien estancia tranquila y cómoda

2025-06-09 via Nuitee
M
Mario Alberto family
10
Pros:

.

2025-06-05 via Nuitee
F
Francisco Ivan
10
Pros:

Todo bien

2025-04-29 via Nuitee
H
Homobono partner
10
Pros:

Excelente trato, súper limpio todo el hotel.

2025-04-26 via Nuitee
C
carlos family
10
Pros:

Everything was great! Stayed here for 3 nights. No complaints. 5 star service and property.

2025-04-09 via Nuitee
C
carlos family
10
Pros:

We had a great stay at this property.

2025-04-01 via Nuitee