The Prima Hotel Jongno

Hotels
Independent
9.2 (185 reviews)
46 Ujeongguk-ro, Jongno-gu, Seoul, 03145 , Seoul , KR

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Exceptional staff service
Great location
Cons:
Room cleanliness could improve
Some rooms are small

Categories

Cleanliness
8.41
Some reviews noted that rooms needed more attention to detail.
Service
9.88
Staff are exceptionally accommodating and friendly according to multiple reviews.
Location
9.92
The hotel is conveniently located near many attractions and easily accessible.
Room Quality
8.37
Rooms were mentioned as comfortable but some reviews noted they were small.
Amenities
9.4
On-site laundry and good Wi-Fi were appreciated; overall amenities were considered satisfactory.
Value for Money
9.36
Many considered the price to be excellent for the level of service and comfort provided.
Food and Beverage
8.91
Breakfast options were noted as good with both local and international cuisine.
Overall Experience
9.38
Overall, guests had a very pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:29

Property Description

Discover a perfect blend of comfort and convenience at The Prima Hotel Jongno, nestled in the heart of Seoul.

Stylish Accommodations
Unwind in one of our 155 air-conditioned guestrooms, featuring down comforters and premium bedding for a restful night's sleep. Stay connected with complimentary wireless internet access available throughout your stay.

Exceptional Amenities
Indulge in delightful meals at our on-site restaurant or grab a quick snack at the café. Our business center and 24-hour front desk ensure that your needs are met anytime, while our concierge services help you explore the vibrant surroundings.

Prime Location
Located just a short stroll from iconic attractions like Gyeongbokgung Palace and Myeongdong Street, immerse yourself in the rich culture of Seoul while enjoying easy access to shopping and dining.

Book your stay now and experience the hospitality that awaits at The Prima Hotel Jongno!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

9.2
Based on 185 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
J
Julie couple us
10
Pros:

The hotel is walking distance from many attractions- 3 palaces, shopping districts, Hanok villages. The room was a bit small but very comfortable- there was a small closet that made is possible- to unpack. The laundry area is excellent- nice machines and ironing boards with seating.

Cons:

We didn't buy the daily breakfast but bought it once. It wasn't great.

2026-05-10 via Nuitee
N
Nazeeha couple au
10
2026-05-09 via Nuitee
R
R solo_traveller se
8
Pros:

I couldn't have imagined a better location for the 1st visit to Seoul.
Close to many attractions, great transport connectivity.

Cons:

During the breakfast a disgusting chemical substance is offered instead of coffee. If a hotel can not afford offering coffee then simply don't. There is absolutely no point in such "coffee".
Badly synchronized elevators (long waiting time and no unified management of all elevators).
The stairs were locked and could not be used as an alternative to elevators.
Bad communication: The hotel did not hesitate sending emails and offering late check out. When I asked for one they said they could not do that.

2026-05-09 via Nuitee
H
Hamzeh solo_traveller jo
9
Excellent Location and Outstanding Staff Support
Pros:

The hotel’s location is truly excellent and ideal for visitors exploring the city. As a solo traveler, I wanted a place where I could easily walk around and experience the city above ground, and this hotel was perfect for that. It also has great connections to almost all bus lines around the city, as well as the metro, which made transportation very convenient.

The staff were incredibly helpful and understanding. I had a small issue with my booking, and they handled it with great flexibility and professionalism, making sure the problem was solved quickly and smoothly.

Overall, I had a very pleasant stay and would definitely recommend this hotel.

2026-05-09 via Nuitee
M
Michael solo_traveller ch
9
Pros:

Sehr gute Lage und hilfsbereites Personal

2026-05-09 via Nuitee
M
Michael solo_traveller ch
9
2026-05-09 via Nuitee
M
Michael solo_traveller ch
9
2026-05-09 via Nuitee
C
Cosmina Ioana couple ro
9
2026-05-09 via Nuitee
M
Michael solo_traveller ch
9
2026-05-09 via Nuitee
A
András extended_group hu
9
Perfect location, good breakfast, rooms are slightly overpriced
Pros:

Perfect location, good breakfast, polite staff, excellent bathroom

Cons:

Expensive comparing to the comfort, the room was tight and little bit old-fashioned, the walls need fresh paint.

2026-05-08 via Nuitee
I
Il solo_traveller us
5
Pros:

Location

Cons:

Room is too small

2026-05-08 via Nuitee
K
krzysztof couple pl
8
2026-05-08 via Nuitee
T
TEREZA couple br
10
Otima escolha para ficar jogno
Pros:

Ótima localização e quartos limpos e confortaveis.

Cons:

Cafe da manha bom porem sem opcao leite quente e apenas oferecia queijos processados.

2026-05-08 via Nuitee
N
Norma couple jp
10
2026-05-07 via Nuitee
R
RITSUKO extended_group jp
8
2026-05-07 via Nuitee
Y
Yafit solo_traveller il
9
2026-05-07 via Nuitee
S
Shawn solo_traveller jp
10
Pros:

great location, room bigger than it seemed in the photos, great bathroom, helpful staff

Cons:

bed was a bit hard

2026-05-06 via Nuitee
H
HaiN extended_group us
10
Wonderful hotel and very courteous staff.
Pros:

This is a wonderful, modern hotel! The staff were all so courteous—especially Bae, who looks just like the K-drama star Bae Suzy and has even visited my home country, Vietnam! The breakfast was delicious and had a really nice setup. Our room was a little on the small side and didn't have a closet for the three of us, but other than that, we loved it. The location is perfect—walkable to a beautiful nearby temple and most of the major attractions in Seoul.

The staff also promptly arranged a luxury van for the five of us to get to the airport. It was such a special touch to have several staff members meet us at the parking lot to say goodbye! Highly recommended, and we’ll definitely stay here again on future trips to South Korea.

2026-05-06 via Nuitee
R
Rhapsody extended_group gb
10
2026-05-06 via Nuitee
A
Antonio solo_traveller pt
8
2026-05-05 via Nuitee