Hotel CHOLOA

Hotels
8.9 (34 reviews)
Calle 7 Oriente 206 Colonia Centro , Santa María Tonantzintla , mx

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Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Fax/photocopying
Tour desk
Packed lunches
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
No hot water
Limited amenities

Categories

Cleanliness
8.61
The presence of unpleasant smells and lack of ventilation noted in the reviews impact the cleanliness perception.
Service
9.58
The staff was very friendly and attentive, although there were significant issues with addressing hot water requests.
Location
9.62
The location is lauded as central and convenient, with positive comments on the ambiance.
Room Quality
9.07
Despite some inaccuracies in room configurations, the room quality received moderate praise.
Amenities
8.1
Amenities are lacking, specifically, there is no restaurant and the hot water service needs to be requested.
Value for Money
9.06
The pricing seems fair given the overall quality although lacking some expected amenities.
Food and Beverage
8.11
Limited breakfast options and no on-site food services impacted overall satisfaction.
Overall Experience
9.08
Overall experience is decent with key issues around hot water and amenities, but satisfactory location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 04:28

Property Description

Luxurious Amenities
Hotel CHOLOA offers a range of luxurious amenities including free bikes, a shared lounge, and a terrace for guests to unwind and relax. The on-site restaurant and bar provide delicious dining options for a memorable stay.

Modern Comfort
Each unit in the hotel is equipped with a flat-screen TV and a private bathroom with a shower and free toiletries. Guests can stay connected with free WiFi access, ensuring convenience and comfort throughout their stay.

Convenient Location
Located just 17 km from Acropolis Puebla, Hotel CHOLOA provides easy access to nearby attractions such as Estrella de Puebla and the International Museum of the Baroque. With the Hermanos Serdán International Airport only 11 km away, guests can enjoy a seamless travel experience.

Book your stay at Hotel CHOLOA now for a luxurious and convenient experience!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.9
Based on 34 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 9.07
Amenities: 8.1
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 9.08
R
Ricardo • family_with_children • mx
9
comodo
Pros:

centrico, limpio, elevador

Cons:

tenia un olor a baño, no tiene cortinas en la recamara, no me gusto el lugar de estacionamiento

2026-01-20 • via Nuitee
B
Benitez • solo_traveller • mx
3
Cons:

No había agua caliente

2025-12-06 • via Nuitee
D
Dafne • couple • mx
8
2025-11-27 • via Nuitee
A
Arellano • couple • mx
10
Pros:

La ubicación y el ambiente tranquilo

Cons:

Que el desayuno se sirviera a las 8:30 y no antes

2025-11-24 • via Nuitee
H
Hernández • couple • mx
9
2025-11-24 • via Nuitee
L
Luis Carlos • family_with_children • mx
7
Buen lugar para dormir aunque sin buenos servicios extra
Pros:

De hecho no incluye desayuno, cuando lo elegí fue uno de los aspectos por el cual lo elegí, pregunté si tenían desayuno no incluído, es decir cocina y me dijeron que ya no tienen.

Cons:

No hay agua caliente (estuve en el piso 2), aparentemente hay que avisar con anticipación a tu baño como para que hubiera (dice un letrero que por lo largo de las tuberías), sin embargo, tres personas nos bañamos y nunca salió agua caliente, ligeramente tibia fue lo más que obtuvimos

2025-11-17 • via Nuitee
E
ESCOBAR • extended_group • mx
7
Excelente liugar pero servicios deficientes.
Pros:

la ubicacion lqa amplitud de la habitacion son excelentes

Cons:

el servicio por parte del personal muy deficiente pero sobre todo NO HAY agua caliente, se les solicitó pero nunca llego después de varios intentos.

2025-10-27 • via Nuitee
L
Luis Fernando • partner
10
Pros:

Excelente fachada, excelente lugar

2025-09-28 • via Nuitee
S
salazar • family_with_children • mx
8
comoda
Pros:

la ubicacion y atencion esta perfecto costo beneficio

Cons:

que no hay restaurante o servio de alimento

2025-09-17 • via Nuitee
H
Humberto • partner
6
Pros:

El uso del agua caliente tienes que solicitará para que te llegue a tu cuarto, horrible !!!!

2025-09-14 • via Nuitee
C
CARLOS • family
4
Pros:

No hay suficiente agua caliente para bañarse
No tiene ventanas, no hay ventilación.

2025-09-11 • via Nuitee
R
Riley
6
Pros:

Normally I don't have any complaints about anywhere because who cares most of the time, but the fact they never had the hot water on at any time of the day was a little annoying, and the room said 1 king bed and 1 queen bed, when both of them were neither, I basically paid extra for doubles, it's little things like that, that just kinda bugged me. But overall, it wasn't terrible, it was close to the center.

2025-08-10 • via Nuitee
F
Faviola • family
10
Pros:

The staff was very friendly and very attentive to us.

2025-07-04 • via Nuitee
M
María Fernanda
10
Pros:

Excelente servicio, personal muy amable
Únicamente problema de agua caliente, hay que avisar antes de bañarse

2025-06-03 • via Nuitee
S
Stephen
10
Pros:

Outstanding. They were very nice. Some tiny insects, but overall excellent. The area is beautiful and there’s a legitimate pulqueria within one block.

2025-03-01 • via Nuitee
M
Monserrat
8
Pros:

El agua para bañarse estaba fría o tibia, comentaron que las tuberías estaban muy largas y tenías que avisar para que haya agua caliente. Buen servicio, ese fue el único detalle

2025-02-16 • via Nuitee
B
Brenda • family
10
Pros:

Excelente servicio y estancia; únicamente agregaría que el cuarto no cuenta con cobija extra, para el frío, en esta época, ni con agua caliente de inmediato sin tener desperdiciar agua.

2024-12-30 • via Nuitee
V
Verified traveler
10
Pros:

Location, price, excellent hosting!

2024-12-21 • via Nuitee
A
Alfredo • family
6
Pros:

.

2024-11-25 • via Nuitee
L
Lourdes • family
10
Pros:

Excelente servicio, muy bonito lugar y el chico que nos recibió nos hizo el favor de orientarnos para llegar al hotel en su bicicleta, ya que había un desfile y las calles principales estaban cerradas. Eso le dio un toque plus al lugar.

2024-11-18 • via Nuitee