MAYAB Playa - 5Th. Ave

Hotels
7 (268 reviews)
2 Quinta Avenida 5Ta Avenida esquina con Calle 2 , Playa del Carmen , MX

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Broken amenities

Categories

Cleanliness
6.08
Several reviews indicate issues such as strong odors and broken amenities, leading to a lower score.
Service
7.55
General sentiment is that the staff were friendly and accommodating, despite some issues with communication.
Location
8.59
Consistently praised for its proximity to the beach and other local attractions.
Room Quality
6.04
Complaints regarding small room sizes and broken amenities adversely affected this rating.
Amenities
6.57
Amenities received mixed reviews with some indicating that they were insufficient or broken.
Value for Money
7.03
Overall, guests felt that the price was fair, but some aspects did not meet expectations.
Food and Beverage
7.08
No specific food and beverage comments, defaulting to a standard rating for this category.
Overall Experience
7.05
Mixed feelings from guests but overall satisfied with certain aspects such as location and staff attitude.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:59

Property Description

Luxurious Accommodation
Experience luxury at its finest at MAYAB Playa - 5Th. Ave. The air-conditioned rooms with balconies offer stunning city views, while the flat-screen TVs and plush bed linens ensure a comfortable stay.

Convenient Amenities
Enjoy the convenience of room service and dry cleaning services during your stay. The hotel's terrace is the perfect spot to unwind, and the free WiFi keeps you connected throughout your visit.

Prime Location
Situated in Playa del Carmen, our 5-star hotel is close to Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal. With Cozumel International Airport just 34 km away, your travels are made easy.

Book now for an unforgettable experience at MAYAB Playa - 5Th. Ave!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 268 reviews
Cleanliness: 6.08
Service: 7.55
Location: 8.59
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 7.08
Overall Experience: 7.05
C
Conde • family_with_children • es
6
Para una noche o dos ok sobretodo por ubicación para transporte.
Pros:

Cerca estación ADO. Limpio. WiFi ok. AC bien.para una noche está bien por ubicación.

Quiero recordar a la persona que te atiende a la llegada que es ilegal cobrar el 5% si se desea pagar con tarjeta.
De lo contrario se paga en efectivo al menos ten los miserables 4 pesos de vuelta. Por eso te quedaste sin propina.

Cons:

De vez en cuando había ruidos de maquinaria. Las empleadas hacen ruido pronto por la mañana. Está todo muy descuidado. Moho, etc.
En la esquina de la calle hay gente variopinta que te ofrece de todo entre otras cosas droga.

2026-10-28 • via Nuitee
R
Ribeiro • extended_group • br
1
2026-10-28 • via Nuitee
A
Arteaga • family_with_children • mx
10
Pros:

La locación

Cons:

Regadera

2026-10-28 • via Nuitee
C
Conde • family_with_children • es
7
2026-10-28 • via Nuitee
I
Iran • family_with_children • mx
7
2026-10-28 • via Nuitee
J
Javier • family_with_children • mx
10
2026-10-27 • via Nuitee
R
Reyes • couple • mx
10
2026-10-26 • via Nuitee
P
Paula • solo_traveller • br
3
Não recomendo de jeito nenhum. Foi um erro terrível
Pros:

Localização é boa, apesar do barulho
Mas acaba 00:00 e é o menor dos problemas do hotel

Cons:

Hotel velho, bem mal cuidado e limpeza mal feita
Mas o pior é o atendimento da recepcionista, super mal educada e nada prestativa
Outro ponto é q anunciam suíte com vista pro mar mas não tinha vista pro mar

2026-10-15 • via Nuitee
G
Giuseppe Alberto • family_with_children • mx
3
Pros:

la ubicación

Cons:

personal es muy grosero

2026-10-15 • via Nuitee
I
Izumchensky • solo_traveller • us
5
Pros:

no com

2026-10-15 • via Nuitee
G
Gabriel Herrera Lucio • family_with_children • mx
9
Buen costo beneficio
Pros:

Ubicación y precio.

Cons:

El cuarto olía a caño, debe ser que faltaba circular agua, salvo eso esta muy bien.

2026-10-13 • via Nuitee
A
Ale • couple • mx
10
2026-10-11 • via Nuitee
C
Cecilia • solo_traveller • mx
8
2026-10-11 • via Nuitee
S
Sandry • solo_traveller • mx
9
Pros:

La cercanía a la quinta , el ado , los restaurantes y bares para ir y regresar caminando . El cuarto pequeño Pero limpio y con el clima funcionando bien .

Cons:

Ocupas llave para salir en la noche (puerta principal ), revisa que si la tengas . Otro huésped por alguna razón no la tenía y nos tocó la puerta de la habitación a las 2 am porque estaba desesperado por salir .

2026-10-08 • via Nuitee
E
EDUARDO • couple • mx
8
excelente ubicación.
Pros:

la excelente ubicación.

Cons:

el estado del baño.

2026-10-07 • via Nuitee
V
Veyeira • solo_traveller • pe
6
Agradable para pasar una noche
Pros:

La ubicación, la disposiciones de los muebles, la terraza

Cons:

Se siente fuerte olor a humedad, las fundas y sábanas tienen algunas manchas, estaban limpias pero no desmanchadas.

2026-09-12 • via Nuitee
S
Sandra • solo_traveller • mx
10
2026-09-12 • via Nuitee
P
Pako • solo_traveller • mx
7
Pros:

ubicación céntrica y cerca de la 5ta avenida y ferry

Cons:

La llave del baño estaba deteriorada, y el lugar está muy céntrico cerca de bares y hay mucho ruido y música

2026-09-10 • via Nuitee
J
Jose • solo_traveller • mx
9
2026-09-09 • via Nuitee
A
Adrian • solo_traveller • mx
10
2026-09-05 • via Nuitee