Hotel Plaza de Armas

Hotels
8.2 (41 reviews)
Andador Libertad no 35 col centro , Querétaro , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Responsive staff
Cons:
Noise from nearby rooms
Cleanliness issues

Categories

Cleanliness
7.1
The presence of bird droppings near the room indicates a need for better cleaning.
Service
8.9
Staff were responsive to issues, such as reheating coffee upon complaint.
Location
9.1
The hotel is centrally located with lots of character, though it can be noisy.
Room Quality
8.6
Rooms were described as beautiful and comfortable.
Amenities
8.1
Basic amenities available, but service issues with food items were noted.
Value for Money
8.1
Overall good value, being centrally located and charming.
Food and Beverage
7.6
Issues with beverage temperature and provided food items, but improved following complaints.
Overall Experience
8.1
A comfortable stay with good staff, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:00

Property Description

Luxurious Amenities
Hotel Plaza de Armas offers an outdoor swimming pool, garden, and a restaurant and bar, providing guests with the perfect blend of relaxation and entertainment during their stay.

Comfortable Accommodations
Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. The cozy terrace in each room offers a serene spot to unwind after a day of exploring Querétaro.

Convenient Location
Located just 300 meters from the San Francisco Temple and with the Queretaro Congress Centre a short distance away, Hotel Plaza de Armas is the ideal choice for travelers interested in exploring the historic and cultural attractions of the city.

Book your stay at Hotel Plaza de Armas now to experience luxury and convenience in the heart of Querétaro!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 41 reviews
Cleanliness: 7.1
Service: 8.9
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.1
M
Manuel Javier solo_traveller us
5
Could have been better
Pros:

Clean and great location.

Cons:

1st floor rooms super noisy late at night and early morning due to proximity to lobby and nearby storage rooms for restaurant.

One morning the coffee was cold and old. I complained and front desk reheated it to lukewarm. Told me to get cream at restaurant. Tasted awful. No Mexican bread, no napkins and no creamer.

If you are going to advertise free coffee and bread, then make an effort to actually serve hot coffee and get some bread. They did have both the next day.

2025-10-17 via Nuitee
R
Ramirez family_with_children mx
9
Pros:

Que el hotel es céntrico y sus habitaciones lindas

2025-08-18 via Nuitee
N
Nathan couple us
3
2025-08-09 via Nuitee
A
AZALIA couple mx
6
Pros:

Nose, el hotel se ve bien en las fotos pero ya la realidad es otra 😕

Cons:

Que había popo de paloma en el piso muy cerca de nuestra habitación, no limpiaban

2025-08-04 via Nuitee
V
Victoria couple mx
4
2025-07-31 via Nuitee
J
Jennifer couple us
10
Amazing location with lots of charm
Pros:

The location is amazing. Has lots of character.

Cons:

With it being in the center of the city, it does get quite noisy, but is expected.

2025-07-25 via Nuitee
J
Jason young couple us
9
Wonderful stay.
Pros:

Just a wonderful comfortable stay for the weekend. Amazing staff, comfortable room, and the restaurant was excellent. You are staying on a plaza in Mexico. If noise offends you don't book a balcony room. However, we were delighted that everything was quiet by 10pm. This is a great place to stay.

Cons:

Eek we didn't have hot water the day we left. But it really wasn't a problem so we didn't say anything. It had been raining a few days so it's possible the property uses mostly solar for hot water. This is common in Mexico and I feel confident the staff would have resolved it had we brought it up.

2025-06-22 via Nuitee
T
Tasha young couple tt
10
Exceptional
2025-06-12 via Nuitee
R
Ricardo young couple us
9
Superb
2025-06-05 via Nuitee
S
Sarah with friends us
10
Great comfortable stay!
Pros:

Great stay! Loved the location, comfortable rooms and helpful staff.

2025-06-02 via Nuitee
J
Jonathan young couple mx
10
Exceptional
2025-05-27 via Nuitee
A
Armando solo traveller mx
4
Disappointing
Pros:

Location and food

Cons:

The room smelled bad (drainage), especially the bathroom
Found a needle in the mattress, but no actions were taken by the property to make it right.

2025-03-21 via Nuitee
T
Tasha solo traveller tt
10
Exceptional
2025-03-15 via Nuitee
G
Goff young couple us
10
Exceptional
2025-03-03 via Nuitee
F
Florencio young couple gb
10
A lovely Boutique Hotel in the heart of Colonial Queretaro
Pros:

We love staying at Hotel Plaza de Armas in the heart of colonial Queretaro. The staff was super helpful and catered to our requests. Our room was lovely, with a super comfortable King size bed and a balcony overlooking “Plaza de Armas” square. Overall this hotel is a special find for those seeking an immersive experience of downtown Queretaro.

2024-12-08 via Nuitee
T
Teresa review category business travellers es
8
Very good
Pros:

Location is excellent. Reception staff all very helpful and friendly.

Cons:

Bad bathroom smell from drains. Breakfast included in payment but options limited when ordering.

2024-11-23 via Nuitee
S
Sally young couple us
6
Historical location, good value, noise.
Pros:

Beautiful location on a lovely square, but also noisy.

Cons:

We had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then the staff made a lot of noise before 8 a.m. right outside our door.

2024-11-15 via Nuitee
W
William solo traveller us
8
I Vacation in Queretaro often. This is an excellent hotel.
Pros:

Food was excellent. Best location in Queretaro.

Cons:

Very difficult to read at night with lights near the ceiling and one not working. Mosquito in the room was a problem.

2024-11-08 via Nuitee
R
Renè young couple mx
9
Superb
2024-11-07 via Nuitee
F
Florencio young couple gb
9
A lovely Boutique Hotel in the Heart of downtown Queretaro
Pros:

A wonderful Boutique hotel in the heart of Queretaro Zocalo. We were able to find this lovely hotel only thanks to Booking! The room was amazing with double height ceilings and lovely decor. Breakfast was amazing in the terrace right on the main colonial square. A truly lovely Boutique hotel in the heart of Colonial Queretaro.

Cons:

n.a.

2024-11-02 via Nuitee