Amberes 64, an Ascend Collection Hotel

Hotels
Ascend Collection
9.2 (432 reviews)
Calle Amberes 64 , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Noisy environment
Limited food options
High prices

Categories

Cleanliness
8.7
General cleanliness mentioned positively, but specific feedback indicated that cleanliness left something to be desired.
Service
9.7
The staff was frequently noted as friendly and accommodating, enhancing the service experience.
Location
9.7
Location was praised, though some noise issues were mentioned due to construction nearby.
Room Quality
9.7
Rooms described as spacious and comfortable, generally received positive feedback.
Amenities
9.2
Amenities noted as decent but with some limitations; complaints about the bar being closed were highlighted.
Value for Money
8.7
Some reviews noted high costs relative to perceived value, especially concerning the food and beverage offerings.
Food and Beverage
8.2
Concerns about the quality and variety of food, with breakfast being described as limited and basic.
Overall Experience
9.7
Despite some negative points, the majority of feedback reflects a very satisfying overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:57

Property Description

Luxurious Accommodation
Amberes 64, a 4-star hotel in Mexico City, offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast terraces with stunning city views, ensuring a comfortable and upscale stay for all guests.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, sauna, and tour desk during their stay at Amberes 64. The hotel also provides free WiFi, room service, and 24-hour front desk assistance, making it easy for travelers to relax and explore the vibrant city of Mexico.

Ideal Location
Located just 500 metres from The Angel of Independence, with the United States Embassy and Chapultepec Castle nearby, Amberes 64 is the perfect choice for both leisure and business travelers. Book your stay now and experience the best of Mexico City at Amberes 64.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 432 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.7
K
Karen solo_traveller mq
8
Pros:

Très propre et très bien équipé. Bien placé poiur visiter le centre.

Cons:

Peu de variété dans le petit déjeûner. Environnement du quartier surprenant.

2026-04-17 via Nuitee
solo_traveller cl
5
2026-04-16 via Nuitee
A
Anna couple at
9
2026-04-15 via Nuitee
A
Ayesha extended_group us
8
Very comfortable hotel and in a great location to get around Mexico City.
Pros:

Centrally located and easy to get around.

Cons:

The property is very nice, unfortunately there was a lot of construction right outside at the time.

2026-04-14 via Nuitee
G
Gustavo couple ar
8
2026-04-13 via Nuitee
L
Luis couple cr
3
Terrible experiencia. Mal trato, retención injustificada de depósito, escándalo que no permite dormir
Pros:

Tamaño de habitación

Cons:

Mi peor experiencia en hotel de la historia.
El personal es super irrespetuoso, nos hicieron sentir como criminales porque la toalla de secarnos las manos estaba ligeramente sucia, extendiéndola en el lobby mientras nos exigían explicaciones, como para avergonzarnos en público según ellos. Además nos amenazaron con acusarnos con el supervisor por esto. Al fin todo esto para usarlo de excusa para retenernos depósito. A partir del día que encontraron toalla ligeramente sucia, nos continuaron dejando toallas sucias en la habitación. Especialmente extraño fue el comportamiento de una de las personas de la recepción con nosotros, nos trató mal desde la primera interacción. Todo este episodio fue súper inusual y extraño, nunca había experimentado algo así en ningún hotel.
En tres noches no pudimos dormir, el ruido de las discos de enfrente entra directo a las habitaciones y no se puede bloquear ni con tapones en los oídos. El ruido se detiene todos los días a las 5 am.
Mi recomendación es evitar este lugar, no vale la pena experimentar este trato por más bajo que sea el precio

2026-04-11 via Nuitee
C
Cynthia solo_traveller us
10
2026-04-10 via Nuitee
C
Carlos couple us
10
2026-04-08 via Nuitee
O
Olga couple mx
10
2026-04-08 via Nuitee
M
Mario Alberto extended_group mx
10
2026-04-05 via Nuitee
S
Sean couple be
6
2026-04-04 via Nuitee
T
Tania extended_group de
10
2026-04-02 via Nuitee
R
Roberto couple nl
8
Pros:

Grote en comfort van de kamer.

Cons:

Weinig handdoeken, toiletpapier en spiegels in de kamer.

2026-03-31 via Nuitee
T
Tiago couple br
9
2026-03-30 via Nuitee
G
GONZALO extended_group es
9
2026-03-28 via Nuitee
L
Luis Alberto couple es
4
Necesité ayuda y no fueron capaces de llamar a emergencias se rieron en mi cara
Pros:

La cama

Cons:

La falta de humanidad de algunas personas de la recepción

2026-03-27 via Nuitee
L
Luis Alberto couple es
1
Personal poco preparado
Pros:

El parking

Cons:

El persona carece de empatía

2026-03-25 via Nuitee
A
Adrien couple es
6
Noise from bar and nightclub in front
Pros:

The room is nice and spacious.

Cons:

The noise … there is a bar and a nightclub just in front that put music all night until 7 in the morning. We had a room on the top floor that was supposed to be calm and were listening to loud music all night. Even on Sunday night. The kind of noise that prevents you from sleeping.

2026-03-25 via Nuitee
J
Juan Felipe couple co
10
2026-03-24 via Nuitee
T
Thomas couple us
10
Staff were very helpful and welcoming. Room was spacious.
Pros:

The location in Zona Rosa.

Cons:

The construction outside of hotel.

2026-03-23 via Nuitee