Siwa Tulum Unique Hotel & Spa

Good Choise

Beautiful place 2nd time visting this hotel. Love it very relaxing.

My family and I recently stayed at this location for around 16 nights, and we absolutely loved it. The staff was friendly and kind, the rooms were clean, and everything was just phenomenal. The restaurant was exquisite. Overall, we thoroughly enjoyed our experience; it was an ideal location for our family, particularly when traveling with children. During our visit, we enjoyed the local attractions and participated in a variety of activities together, creating amazing memories. It was like being at home away from home, and we can't wait to go back for another fantastic vacation.

Siwa Hotel is what i imagined and pictured it to be. Overall it was a good experience with friends. There were just maybe 2 things that i did not like but nothing major:
1. they ran out of towels (reason was their laundry were not picked up yet - thats what we were told)
2. The Gym was not clean and does not look well maintaine.

aside from these 2, We were happy with our stay. dont forget to bring mosquito repellant!

Cet hôtel est magnifique! Le personnel accueillant et bilingue. L’accès au site est privé. Je le recommande sans hésiter!

Food is freshly made from the pan dulce to the burger buns. Our villa was super comfortable, with all the amenities. Staff was amazing.

Our stay at Siwa Tulum Unique Hotel and Spa was nothing short of magical. Nestled in the lush jungle, the hotel’s exotic treehouse vibe created a serene and one-of-a-kind atmosphere that felt like a true escape from the ordinary. The design of our 2-bedroom suite was stunning—with floor-to-ceiling windows that brought the beauty of the jungle right inside, and a spacious layout that was perfect for our family.

The experience felt luxurious from start to finish. One of the highlights was the exceptional service—every staff member we encountered was warm and welcoming, especially Maree, who went above and beyond to make our stay memorable. She offered fantastic recommendations for exploring Tulum and truly made us feel at home.

We were also incredibly touched by the thoughtful gesture of decorating our suite to celebrate our twin sons’ 21st birthday—it made the trip extra special and showed just how attentive and kind the staff are.

Our only challenge during the stay was the mosquitoes, which were particularly intense in July. If you're planning a visit, we highly recommend packing a good mosquito repellent spray and natural body oils like lemongrass, lavender, eucalyptus, or rosemary. After the first day (and several bites!), we started using lemongrass oil and bug spray, and it made a huge difference.

Overall, Siwa Tulum is a stunning, peaceful retreat with top-notch service and unforgettable vibes. We'd absolutely stay here again—just better prepared for the jungle critt

Good for the money spent. Relaxed chill vibes. Need better sign off main road.

The hotel is different and if you want to stay in a different place it is pretty cool. However, you need to know that no restaurants are walking distance from the hotel you must get a taxi or rent a vehicle. It is safe to walk but your are looking at about a 5 mile walk to get to the nearest restaurant and about 3 miles to a convenient store. The hotel does have a restaurant which has ok food, but I really did not enjoy the food. My kids did not like the food much either. You can order food and it will get to you in less than 25 min. so that is definitely a plus. Overall, it was a good stay, but it does have it's pros and cons.

It’s a small boutique hotel. Surrounding plants and trees, quiet at night. There’s a power outage for an hour. Overall is good, very hot in Tulum. Maybe the reason of the power.

Everything was amazing!
Service , rooms ! Food ! Just one thing! In the gym the machines was broken! Few machines can’t use ! But anything else was great !
Siwa please fix the gym machines and bench’s !

Jungle feel was exceptional. Quiet and relaxing. Staff was great and efficient with transportation.

Decor was beautiful.

This is a gem of a property. Staff is amazing, food was amazing, rooms wow! Will definitely be back. One piece of advice that was not immediately obvious to us is they have a daily shuttle to local beach clubs but you need to book it at least two hours in advance. We went to "Panamera" which was great with our two kids (10, and 18)

Pool dirty, didn't look like pics, restaurant closed, power & water went out. No English speaking staff. It was a hot mess. Not the relaxing retreat described.

The onside food is just OK. For the most part is very friendly and helpful.A lot of the outdoor places were not thoroughly cleaned such as the outdoor furniture, looking moldy at the bottom and there were stains on some of the bedding. The front desk connected us with a vendor for Atv rental that broke down on us in the middle of the night on the side of a dark road twice. Not a terrible choice but definitely won’t be staying again.

Very beautiful and unique. Me and my wife enjoyed our honeymoon very much and will always remember it because of SIWA. They provided excellent service and really made you feel as if you were a special guest. Very quick and attentive to your needs and going above and beyond. Excellent complimentary breakfast as well.

I felt protected at the property knowing the guard standing outside was armed. Then the extra security of having to be buzzed in the property with the hotels band, made me not worry that much! The hotel gave a woodsy feel, it was gorgeous and elegant however the pool outside my room was NEVER cleaned of leaves and accumulated more each day. Even with the main pool, we had to ask 2x for someone to come clean it! There was a day (after a storm) both the electricity and water gave out and there wasn’t any power/water until 9am, which kinda set back our excursions but it was fine! We experienced having no water another day but there was no storm prior. The food options for me (a pescatarian) wasn’t large so I watched my friends enjoy the food more! Then when it was time to check out I was dealt with a concierge trying to charge me for things I had already purchased. When I explained I purchased it, she was adamant even when I showed her my bank transactions she stated I was wrong and that I still needed to pay. I spoke with another rep and she took it off my bill and let me go on my way! Overall, the place is beautiful, the customer service (even in the restaurant) was good and I even would consider going back.

The place is just amazingly beautiful

The most beautiful hotel, great service, great decorations great vibe