Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Comfortable beds
Cons:
Noise from outside
Cleanliness issues
Lack of proper amenities

Categories

Cleanliness
5.88
Several mentions of room cleanliness issues, including dirty beds and lack of maintenance.
Service
8.35
Mixed reviews about service; generally polite but some issues reported with forgotten items.
Location
8.89
Hotel is conveniently located, though slightly far from the beach.
Room Quality
6.84
Rooms described as basic with issues such as noise and size concerns.
Amenities
8.37
Amenities were adequate, though some complaints about lack of sufficient items.
Value for Money
7.33
Perceived as overpriced for the level of service and amenities provided.
Food and Beverage
8.38
No specific comments, standard quality for this hotel tier.
Overall Experience
8.35
Overall experience was generally positive but hampered by noise issues and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:46

Property Description

Luxurious Accommodation
Hotel Axolotl, nestled just a stone's throw away from Playa Puerto Ángelito and Carrizalillo Beach, offers a luxurious stay in Puerto Escondido. Each room boasts a sleek design with modern amenities, including free WiFi and flat-screen TVs.

Exceptional Services
Experience top-notch services at Hotel Axolotl with a 24-hour front desk, a dedicated concierge, and personalized tour arrangements. Let us take care of your every need during your stay.

Convenient Location
Situated only 3.3 km from the vibrant Commercial Walkway and a short distance from Puerto Escondido International Airport, our hotel provides easy access to the best attractions in the area.

Book your stay at Hotel Axolotl now for a memorable and comfortable experience.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 128 reviews
Cleanliness: 5.88
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 8.35
L
Lucia Vanessa couple mx
10
Pros:

Las instalaciones son excelentes, todo agradable

Cons:

Todo me encanto

2026-02-26 via Nuitee
L
Lucia Vanessa couple mx
10
Pros:

Tiene elevador, ayuda mucho con el equipaje

Cons:

Todo me encanto

2026-02-26 via Nuitee
D
Danira Cabrera González couple mx
10
Pros:

La ubicación

2026-01-20 via Nuitee
J
Julio César family_with_children mx
9
Excellent in general
Pros:

The personal was very friendly and servicial

Cons:

Mmm the lobby’s bathroom didn’t work

2026-01-19 via Nuitee
A
ALFREDO couple mx
7
Buen hotel
Pros:

Las habitaciones son pequeñas pero tiene una buena relación en cuanto el precio es un hotel que cumple con lo que pone en sus fotos. El personal es amable y las instalaciones limpias.

Cons:

Todo bien.

2026-01-18 via Nuitee
H
Hermelando couple us
10
I will came back for sure
Pros:

Everything was excellent .

Cons:

👍

2026-01-12 via Nuitee
J
JAVIER family_with_children mx
5
Pros:

The staff was pretty helpful and there are many restaurants around there.

Cons:

The room was not cleaned well specially the toilet and bed was pretty uncomfortable.

2026-01-11 via Nuitee
M
Marten solo_traveller de
1
Keine Empfehlung
Pros:

Nur die Nähe zum Flughafen

Cons:

Schmutzig, Haare von anderen Gästen im Zimmer, Moskitos im Zimmer, unfreundliches Personal

2026-01-10 via Nuitee
R
Roby couple it
8
2026-01-07 via Nuitee
E
Eckstein couple de
8
2026-01-03 via Nuitee
C
Cano Lavin couple mx
6
2026-01-03 via Nuitee
V
Vladson couple br
8
2025-12-23 via Nuitee
A
Alba Azmavet couple mx
7
Colchón de la habitación un poco pequeño para 2 personas.
Pros:

La comodidad del colchón era bastante buena pero no el tamaño.
La limpieza muy bien.
En la habitación que me toco hospedarme no se encerraba el calor, se sentía fresco en esta temporada (invierno)

Cons:

Me hospede en una habitación para 2 personas que tenia una cama grande pero sentí que era un poco angosta ya que no cabíamos muy bien. Quizás me falto verificar el tamaño de la cama o estaria super bien que se especifique las medidas de la cama en la publicación ya que la cama grande según Google es equivalente a una Queen size pero no tenía ese tamaño. Pero pues en general toso bien con lo demas. me hospede en la habitación 102.

2025-12-22 via Nuitee
R
Romain couple fr
7
2025-11-06 via Nuitee
A
Araya extended_group cr
5
Aceptable
Pros:

Las instalaciones estaban limpias y las camas cómodas

Cons:

Toda la noche hubo música con alto volumen al lado del hotel, lo cual no nos dejó descansar, pues la música terminó alrededor de las 3 am

2025-11-06 via Nuitee
S
Sergio partner
10
Pros:

El personal poco amable, estacionamiento terracería no muy limpio

2025-10-04 via Nuitee
J
Jose Noe partner
2
Pros:

Habitación con insectos, cama sucia, imágenes falsas, cuartos pequeños, baño sucio

2025-09-27 via Nuitee
A
Ari
10
Pros:

Muy amables todos

2025-09-24 via Nuitee
D
Diana Salazar
8
Pros:

Esta bien el hotel tienes acceso a diferentes alternativas para salir, solo queda un poco retirado de la playa

2025-09-24 via Nuitee
D
DAVID solo_traveller mx
8
2025-09-18 via Nuitee