Hotel Expo Plaza Business and Family Guadalajara

Hotels
7.4 (964 reviews)
Avenida López Mateos Sur 2400 , Guadalajara , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.61
Multiple mentions of dirty towels, old bathrooms, and issues with room cleanliness.
Service
8.08
Good service reported, though some negative experiences noted with staff interactions.
Location
8.12
Several positive comments regarding the location being convenient and near good food options.
Room Quality
6.57
Comments on old and uncomfortable beds, as well as the need for maintenance.
Amenities
7.1
Some amenities are mentioned, but complaints about the swimming pool and limited TV channels affect the score.
Value for Money
8.56
Overall perceived as a good price for the service and amenities provided.
Food and Beverage
6.61
Mixed reviews on breakfast quality and availability.
Overall Experience
7.58
Customers found it acceptable overall but highlighted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Convenient Location
Located in Guadalajara, Hotel Expo Plaza Business and Family Guadalajara offers easy access to popular attractions like Expiatorio Temple and Guadalajara Cathedral.

Modern Amenities
Enjoy a comfortable stay with amenities such as an outdoor swimming pool, fitness centre, and free WiFi. The pet-friendly hotel ensures all guests have a pleasant visit.

Friendly Service
The 24-hour front desk staff, fluent in English and Spanish, are dedicated to providing exceptional service throughout your stay.

Experience the best of Guadalajara at Hotel Expo Plaza Business and Family Guadalajara.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 964 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.12
Room Quality: 6.57
Amenities: 7.1
Value for Money: 8.56
Food and Beverage: 6.61
Overall Experience: 7.58
D
Damian Rodriguez • family_with_children • mx
8
2026-03-26 • via Nuitee
D
Duarte Rodriguez • family_with_children • mx
6
Cons:

La habitación solo le funcionaba una lámpara, solicité tres veces que fueran a arreglar las demás que no encendían y jamás lo atendieron en tres días que me alojé.

2026-03-26 • via Nuitee
P
Patricia Susana • family_with_children • mx
1
No vale la pena
Pros:

Realmente nada

Cons:

La cama muy dura, las almohadas con bolas.
Hay fotos en la publicación que hacen parecer que está muy bonita y nada que ver, no son reales. A mí parecer es un motel a precio de hotel.
Según es el desayuno incluído Pero solo hasta las 10 de la mañana y la comida fría, además de que el jugo es artificial, como de Zuko o Tang.
Pedimos una cobija y llegó hasta las 12:30 de la noche.

2026-03-25 • via Nuitee
O
Oscar manuel • solo_traveller • mx
5
Puede mejorar
Pros:

La amabilidad

Cons:

Sucio y incomodo

2026-03-24 • via Nuitee
M
MGC • family_with_children • mx
6
2026-03-24 • via Nuitee
Y
yvette Rodriguez • solo_traveller • us
10
Pros:

Bueno

Cons:

Todo excelente

2026-03-23 • via Nuitee
L
Lopez • family_with_children • mx
10
Muy bien
Pros:

Zona tranquila

2026-03-19 • via Nuitee
E
Esyha • family_with_children • mx
9
Satisfactoria
Pros:

Ubicación la mejor paravlosnasuntos a los que iba, el desayuno siempre es bueno, saludable y rápido para servir.

Cons:

La conexión de Wi Fi

2026-03-17 • via Nuitee
S
Sharon • family_with_children • mx
6
2026-03-17 • via Nuitee
E
Erika Patricia • solo_traveller • mx
1
Horrible
Cons:

No tienen limpieza todo percudido sucio, sin linea telefónica,

2026-03-15 • via Nuitee
V
Veronica • family_with_children • mx
10
Pros:

La ubicación

2026-03-13 • via Nuitee
A
Angeles • family_with_children • mx
10
Pros:

Excelente personal.

Cons:

Nada

2026-03-12 • via Nuitee
R
Rafael • family_with_children • mx
9
Pros:

Excelente hotel y ubicación

Cons:

Todo excelente

2026-03-10 • via Nuitee
M
Martin • family_with_children • mx
9
Pros:

Os habitación tiene buen espacio

Cons:

Ls puerta para salír hacia la alberca no había coml abrirse tenía que rodear
A y otra cosa solicite factura y nunca me llego y oa solicite cuando entregue el cuarto
Y llame varias veces por mi factura y nadie ke resolvió sobre oa factura

2026-03-10 • via Nuitee
A
Arteaga • family_with_children • mx
6
Pros:

El personal es amable

Cons:

La limpieza de las habitaciones, la alberca tenía el agua super fría y sucia, el desayuno deberían hacerlo buffet ya que es muy lento cuando tienen el hotel lleno

2026-03-08 • via Nuitee
J
Jose • family_with_children • mx
9
2026-03-06 • via Nuitee
C
Celene • family_with_children • mx
9
2026-03-04 • via Nuitee
M
Maria Guadalupe Torres Vega • couple • mx
8
Cons:

Un condiciones del elevador. Al ingresar hay un table dance.

2026-03-02 • via Nuitee
C
Chavez • family_with_children • mx
8
2026-03-01 • via Nuitee
O
Oscar Superano • family_with_children • mx
8
2026-02-26 • via Nuitee