Hotel Villa del Mar

I would like to sue this “hotel” - dump . I made a reservation and no one was even at the reception… we waited 1 hour on a horrible place , under the sun … I tried to call 4 times for help to see if some one will come at the reception and I was force to find another place to stay . HORRIBLE, A DUMP AND I DEMAND MY REFUND!!!!!!
Truly never book this dump!

Me gustó la ubicación. No me gustó que la habitación estuviera dentro de otro espacio donde dormía el velador.

me fue bien, estas muy cerca del centro, me atendieron bien, solo se podria mejorar un poco lalimpieza de habitacion, que no es horrible, pero podria ser mejorada. lo ademas me parece bien, precio muy bueno.

La habitación estaba muy decente. PERO el WC no tenía agua. No podíamos usarlo porque no jalaba el flush y eso fue muy incómodo.

Muy agradable

Nice hotel with comfortable beds at an excellent price. Coffee available in the lobby or rooms would be nice.

Ubicación perfecta, limpieza y atención muy buena, pero lobque ofrece en la página no es correcto ya que no tiene alberca propia, el desayuno es a la interperie con clima muy húmedo, nada agradable en agosto y muy desorganizado. El estacionamiento es muy pequeño.

The host was super friendly and the breakfast is great

From the moment we arrived the owners of the hotel made us feel welcome. From the gentleman who helped check us in and show us to our room, to the lovely Japanese lady who made our breakfast and was fun to chat with, to the gentleman who helped us check out and looked after our bags when we went out for the day, everyone was warm, friendly and engaging. The hotel was perfectly placed for access to the bus station and the main strip of shops, bars and restaurants. While you can hear music from the nearby venues until quite late at night, we both had no trouble falling asleep. Just be aware that their credit card system charges an additional 6% if you want to pay with credit card. Had we known that beforehand, we would have saved cash for the stay.

If you are looking for a short stay, the price is right. Very basic hotel. Bathroom can use some improvement and cleaning in the shower stall. Hotel is very close ADO bus depot and Fifth Ave. Staff is very friendly and courteous.

Very kind and attentive, I had no problem, they are quite understanding with the arrival time of the guests, very good everything, we were very comfortable.

Ingen transport service hjälp från hotellet, bara ett väldigt dyrt förslag

The hotel failed to make it clear that they have no one at their Reception at midnight. I arrived a few minutes before midnight and was unable to enter the hotel and check in. I had to find another hotel. Absolutely terrible. Never booking here again!!!

The location is prime, one block from Quinta but without the rucus that occurs on that street. The manager was very helpful and nice. You will not find more attentive staff anywhere else. Staying in this hotel in this area really helped us enjoy the local part of Playa while being close to Quinta and the ferry to Cozumel. This isn't a touristy hotel, rather it is humble, nice, and in a prime location.

Wir waren für 2 Nächte in playa del carmen und mit dem Hotel sehr zufrieden. Das Zimmer war sauber. Direkt in der Parallelstraße zur 5th Avenue, 2 min zu Fuß. Vom Trubel und Lärm bekommt man aber nichts mit. Frühstück war ok. Es gibt frischen Obstsalat und Toast mit Butter und Marmelade. Kaffee und Säfte. Möchte man allerdings Eier oder herzhafte Sachen muss man diese für 50 peso kaufen, obwohl das Frühstück eig inkl. Ist.

Abbiamo soggiornato in hotel x una notte e abbiamo avuto la possibilità di conoscerà playa del carme notturna!!!

Tres bon sejour malgré des travaux qui dureront jusqu au 10 novembre 2018.

Les proprietaires sont tres serviables

O hotel é bem simples, sem luxos. O café é bem simbólico. O atendimento é legal. O quarto é grande, mas os móveis são antigos. Não gostei do pagamento pois veio 5 dólares a mais do que estava no e mail.

By no means is this place fancy, but very quaint and safe.

The towels weren't clean and for a small hotel it had no real amenities. Soap was provided in a dispenser and the bed was just ok. The location was the main reason for our stay there.