Ventana Blue Hotel

Great easy website

Me encantó es lugar mi amables sólo la cama está dura 😣 pero fuera de eso excelente lugar

The hotel is in need of maintenance and some TLC, the beds are as hard as rocks, because their standard rooms are full sun facing, they need to have black out curtains to keep the rooms cooler due to the climate. Also, the womean that checked us in over charged the total rate booked at and said "thats just how they get you to book, this is what we charge here". She double charged the tax rate, an additional $35. To top it off a dog walked right up to the pool and pee'd in it. That ended our swimming time. Oyr family came to soend the afternoon with us as the hotel was empty and I was charged $100 pesos per person despite buying food and drinks there. They did have one staff member that was helpful and very kind, he comes from La Paz everyday to work there. We are building in El Sargento, and come all the time while working on our place. But we will never stay here again and certainly will never recommend anyone stay here.

Todo bien

Pequeño, pocas habitaciones, bien equipadas y muy limpio

The staff here are excellent. The pool and deck area are really nice. The jacuzzi was not heated. We think the owner needs to invest a bit for maintenance. The staff has to make excuses which we know wasn’t their fault. It still was a nice place to stay.

La comida y las bebidas del el restaurante son muy buenas, el personal amable, el único inconveniente que tuvimos es que el refrigerador aparentemente no servía lo que causó que se echara a perder la comida de mi bebé.

habitaciones pesimas, sucias, descuidadas, sin mantenimiento, olor desagradable, el baño ni como ayudarlo todo muy viejo, no han comprado ni un bote de basura nuevo.

una buena experiencia se los recomiendo es un lugar muy tranquilo y muy accesible, su personal es increíble super buena onda y accesibles gracias por sus atenciones

Room and roof are dirty, the fridge was with food, no tv cable. Pool with not enough maintenance the water wasn’t clean. Bad service of the waiters.
Total I don’t recommend.
The beds are individual.

Todo estuvo súper bien, sin duda volveremos!!

Staff was friendly and attentive. Location was convenient and it was nice to have a restaurant, bar and pool on the hotel grounds.

Beautiful pool area, although no hot tub, water looked dirty.
We stayed in the 2 bedroom villa, which just screamed out a lack of hospitality or thoughtfulness. Bedding was worn, pillows did not have pillow cases, only shams, slider in master bedroom did not work. Kitchen was ill equipped. No dish towels or paper towels. No coffee pot as described on Expedia. Then they charged us for coffee at the bar. Beautiful rooftop terrace. Would I stay here again, NO.

The staff were super nice, friendly & very helpful.
Room was clean just a little run down.

I wish I had more time to stay longer because they have lots of fun amenities that range from a pickleball court to a beautiful pool & jacuzzi. Even though there were some issues with the water heater and were quick to offer solutions.
Our room was clean and easily accessible. Even though the mattress was a little firm, I slept comfortably safe.

My only recommendation would be that the restaurant opens earlier for if not breakfast at least for coffee. It must have been around 7 or 8am and they were not open.

Was very disappointed. The office was locked and we got let into our Villa by the bar staff. The bedrooms were clean but the rooftop patio and area around the villa not clean. We had to clean the furniture of dirt before we used it. Some of the chairs were torn in unsafe to use the pull out couch had a huge rip in the upholstery and what was viewed was not great. Full kitchen but no dishes or cutlery. A hot tub that was empty except for filthy pools of residual water. An absolute disgrace for 5500 pesos per night or 438$ Canadian. And I have pictures!

Fantastic!! Loved the location, views and pool area. Lovely staff.

It had nice amenities but the rooms were pretty spartan.

Firm bed. Windows wouldn’t lock. Rooms smelt like smoke.

Pros. Friendly staff. They provided coffee grounds, filter and cups for an early departure the next morning. Nice newer room layout with mini kitchen, restaurant, pools and upstairs terrace. Cons, construction on next door bathroom with tile cutting outside our room. The bed was rock hard and a double, not larger as advertised. No pillow cases on pillows, they were in a sham that was not laundered. We had to removethe shams and put our tee shirts over the pillows. No hot water. I looked in the maintenance closet and the electric hot water heater was disconnected. Road traffic was noisy.