Facilities

Proposal/romance packages available
Free WiFi
Luggage storage
Wheelchair accessible
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Super nice staff
Convenient location
Cons:
Poor cleanliness
Needs maintenance

Categories

Cleanliness
6.43
Negative sentiment due to mentions of cockroaches and poor ventilation.
Service
9.9
Super nice staff, very accommodating and friendly.
Location
9.44
Very close to the center, allowing access to many places in Taxco.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
7.92
Lack of maintenance mentioned, affecting overall amenities.
Value for Money
8.88
Standard quality for this hotel tier.
Food and Beverage
8.93
Standard quality for this hotel tier.
Overall Experience
8.9
Overall good experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:40

Property Description

Outdoor Pool and Complimentary WiFi

Local Cuisine Breakfast and Cozy Guestrooms

Central Location and Nearby Attractions

Book now for a delightful stay at Casa Sierra Alta, located in the heart of Taxco and steps away from local attractions.

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a communal living room, tour/ticket assistance, and a reception hall.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 46 reviews
Cleanliness: 6.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 8.9
M
Maricruz
10
Pros:

Lo unico malo es que las terrezas no estan disponible

2025-09-27 • via Nuitee
I
Iris
4
Pros:

Le falta mantenimiento a las instalaciones

2025-08-25 • via Nuitee
A
América
4
Pros:

Había cucarachas,no hay buena ventilación, no hay estacionamiento.

2025-08-16 • via Nuitee
M
Mark
10
Pros:

Super nice staff. Cool vibe.

2025-08-02 • via Nuitee
A
Angelica
10
Pros:

Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.

2025-08-01 • via Nuitee
A
Adam
10
Pros:

Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí

2025-07-29 • via Nuitee
O
Oscar • partner
10
Pros:

Es un excelente hotel

2025-07-14 • via Nuitee
E
Edgard Ignacio
10
Pros:

El alojamiento es excelente.

2025-05-19 • via Nuitee
M
MARIBEL • family
10
Pros:

La entrada, sus escaleras de la calle muy muy sucias

2025-05-16 • via Nuitee
M
Mario A • family
6
Pros:

No habia agua caliente ni presion. Y el departamento aunque muy sucio es lindo

2025-05-13 • via Nuitee
J
Jorge Antonio • family
10
Pros:

La propiedad me gustó al igual que mi familia, la habitación que se nos asignó es cómoda, con el espacio necesario para un rico descanso, la alberca es una opción excelente para relajarse, la atención y servicio proporcionado por el personal es sorprendentemente hamable, los recomiendo.

2025-05-05 • via Nuitee
D
Daniel • family
6
Pros:

Buen lugar para ver la procesión.

2025-04-24 • via Nuitee
J
Jason
10
Pros:

Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.

2025-03-20 • via Nuitee
R
ROGELIO MORENO
8
Pros:

Bien ubicado

2025-03-18 • via Nuitee
A
Andrea • partner
8
Pros:

El servicio muy bueno y las instalaciones lindas, mejoraría la limpieza de blancos (toallas manchadas) y mantenimiento de alberca (sucia)

2025-02-17 • via Nuitee
G
Gerardo Adrián • partner
10
Pros:

Excelente atención

2025-02-04 • via Nuitee
W
William • partner
10
Pros:

Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.

2025-02-02 • via Nuitee
A
Andrea
10
Pros:

Lindisimo

2025-01-24 • via Nuitee
D
Destiny • family
10
Pros:

BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.

2025-01-23 • via Nuitee
H
Heinrich • partner
10
Pros:

Great place, right in the center but quiet at night. Wonderful helpful owner.
The whole place is very tastefully furnished and has a nice atmosphere. Nice little pool area with bar and social rooms to relax.
We would always come back.

2025-01-22 • via Nuitee