Otro Oaxaca, a Member of Design Hotels

Hotels
Design Hotels
7.7 (45 reviews)
505 Calle Macedonio Alcalá 505 , Oaxaca City , mx

Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Stunning design and views
Cons:
High prices for low value
Limited and disappointing food options

Categories

Cleanliness
7.08
There were issues with the bathroom and room smells, indicating maintenance problems.
Service
8.57
Staff was nice, but some were overwhelmed. Generally meets standard quality expectations.
Location
9.57
The location was praised multiple times as excellent and unbeatable.
Room Quality
7.08
Rooms were described as too small and had issues with comfort.
Amenities
8.07
Some amenities like the rooftop pool were appreciated, but felt lacking in other areas.
Value for Money
6.58
Exceeded by the price point, with many extras costing extra.
Food and Beverage
6.58
Breakfast was described as minimal and not inviting; food quality was disappointing.
Overall Experience
8.07
Overall experience was mixed; some aspects were very pleasant, while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 06:29

Property Description

Luxurious Amenities - Otro Oaxaca, a Member of Design Hotels, offers a range of luxurious amenities including an outdoor swimming pool, free private parking, a garden, and a terrace. Guests can also enjoy the convenience of an indoor pool for relaxation.

Dining and Entertainment - Indulge in a culinary experience at the on-site restaurant and bar, offering a variety of delicious dishes and drinks. Whether you prefer a refreshing cocktail by the pool or a cozy dinner indoors, the hotel caters to all tastes.

Convenient Services - With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, Otro Oaxaca ensures a seamless and comfortable stay for all guests.

Experience the epitome of luxury and convenience at Otro Oaxaca, a Member of Design Hotels. Book your stay now for an unforgettable experience in Oaxaca City.

Important information:

Please note that when reserving more than 4 rooms group policies will apply. Please contact the property after booking for more information.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.7
Based on 45 reviews
Cleanliness: 7.08
Service: 8.57
Location: 9.57
Room Quality: 7.08
Amenities: 8.07
Value for Money: 6.58
Food and Beverage: 6.58
Overall Experience: 8.07
M
mauricio couple mx
5
2026-03-12 via Nuitee
E
ettore couple it
8
2026-01-04 via Nuitee
V
Vicky family_with_children gb
9
Wonderful building to stay in, just needed a few extra touches to improve the experience
Pros:

The location was excellent. The design of the hotel was stunning. The view from the rooftop swimming pool was great for sunbathing and the complementary hot ceynotes was an excellent touch. They also even provided me with a cake for my birthday.

Cons:

The service wasn’t too friendly. For the price it was difficult to get added extras in your room - for example I asked for a kettle, some moisturising lotion and some scissors and didn’t manage to get all 3 after asking a few times. Cappuccinos were also extra and the complementary breakfast was limited.

2025-12-26 via Nuitee
J
Jacob couple au
10
Pros:

The location, vibe, facilities and the staff. Everyone was really friendly and the cenote was such a great way to get into the vibe of the is hotel. It’s in a fantastic location within walking distance of everything you want. Couldn’t have been happier.

Cons:

The pool was closed for reno when we were there just our room at a hot tub on the roof so still a win :)

2025-12-05 via Nuitee
R
Robert couple de
7
2025-12-03 via Nuitee
R
Robert solo_traveller de
7
2025-12-03 via Nuitee
V
veruska couple ch
10
2025-11-23 via Nuitee
T
Tobias couple de
6
Location awesome - price/value for us not visible.
Pros:

The Location is the unbeatable. This is what you pay for. Everything was also very clean.

Cons:

The toilet has no ventilation and and the door leaves a lot of space to the bedroom. The shower does also not have ventilation which leads to a moist and uncomfortable smell in room 13. You can open a window, but for the price it feels uncomfortable.
The breakfast for $350 USD a night was disappointing. There is a very small selection of things and everything costs extra. A coffee Americano is not included, a bacon on the chilaquiles is extra and it doesn’t feel inviting to breakfast. The quality of the food - knowing Mexican food - tasted boring and without taste. Also the staff in the kitchen seems annoyed. Even though the waitresses care, they are overwhelmed with the work. We ordered two green tea and got one tea and one coffee, and there was only 4 people at that time in the restaurant including us.
There is a good potential, but staff seems annoyed by tourists and overwhelmed with tasks. For that amount per night you clearly pay for location - typical boutique hotel on their way.

2025-11-19 via Nuitee
K
klaus couple de
3
Völlig überteuertes Youth Hostel. Preis dürfte nicht über 150 € liegen, lag bei uns bei 400 € p. N.
Pros:

Ausblick von der Dachterrasse

Cons:

Mini-Zimmer, Einrichtung im Youth-hostel Stil, extrem hellhörig (sowohl vom Treppenhaus, als auch von der Toilette, die im Zimmer hinter Holzverschlag versteckt ist). Toilette mit Abluft zum Zimmer.

2025-11-15 via Nuitee
Yuu couple jp
10
オアハカに行くなら利用すべき!
Pros:

スタッフの方々の対応が良かった。
大きなお風呂を貸切で利用出来る
スパはかなりおすすめです。

2025-11-09 via Nuitee
A
Akshaay couple au
8
Pros:

Location is great and staff are friendly

Cons:

The rooms were a bit small so its just enough for 1 or 2 people with a bit of space for bags

2025-11-09 via Nuitee
S
Shah family_with_children us
2
Poor property, overrated, although staff is doing their best.
Pros:

Staff was nice.

Cons:

Property is not well maintained, the rooms lack comfort and convenience at the bare minimum. Bathroom has a smell even the odor spreads in the room. We had booked 2 rooms, both had same issues. Food is less than basic, breakfast is not recommended. Overall the staff is nice and tries to be helpful but unfortunately the property lacks everything, and is overrated in my opinion.

2025-10-28 via Nuitee
S
Sofia extended_group pt
9
The place to stay in Oaxaca for design lovers
Pros:

The architecture, the decor details, the cenote

Cons:

Very MINIMAL breakfast. There was 1 girl at the reception with a funny name that was not particularly welcoming.

2025-10-24 via Nuitee
D
Dominic couple ch
9
2025-10-09 via Nuitee
S
Sofia couple pt
10
The coolest hotel in all of Oaxaca
Pros:

Otro is absolutely the hotel to stay when in Oaxaca. The architecture is incredible, the rooms are beautifully designed, there are interesting angles everywhere and the pool is a great plus. This hotel even has its own man built cenote. Will definitely stay here again when in Oaxaca.

Cons:

As in all hotels of Grupo Habita, the breakfast buffet is minimal. Staff at the reception is 50-50 , you can either get very lucky or not at all.

2025-08-27 via Nuitee
L
Louise solo_traveller hk
3
Pros:

Amazing view, nice breakfast, friendly staff.

Cons:

I booked Saturday and Sunday nights and was mostly looking for somewhere with a pool I could relax and read a book and have a cocktail. Unfortunately on both late afternoon and evenings the pool was closed for a wedding party, which was pretty noisy. I did go in the pool once in the daytime but there is no shade so the best time to go up there is the late afternoon and evening (when it was closed for a private party). I don’t think it’s fair to take away the main attraction from a customer to hire the venue out for private parties and I would haveg stayed somewhere else if I’d known.

2025-07-14 via Nuitee
M
Marc couple ch
3
2025-07-02 via Nuitee
S
Sarah young couple gb
10
First rate hotel - amazing.
Pros:

Fantastic hotel. Decor is phenomenal, roof terrace has incredible views, cocktails are first class and the service is impeccable. Rooms are spacious. There's no car park but they'll park your car for you so there's no worry. Location is 10/10.

Cons:

Breakfast could have been better - limited choice.

2025-06-26 via Nuitee
B
Barbouth young couple us
10
Exceptional
2025-05-20 via Nuitee
A
Aleksandr young couple ru
8
Very good
Pros:

1) location
2) rooftop pool and patio
3) hot pool cenote
4) welcome fruit plate
5) leather curtain (weird!)
6) parking

Cons:

the room is not very comfy: bed is pretty hard (more like a japanise trend), window was seen through cafe (no intimacy), overall room space usage is strange

2025-05-10 via Nuitee