Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Location
Clean and spacious rooms
Delicious food
Cons:
Issues with cleanliness
Noise at night

Categories

Cleanliness
8.45
Some comments on damp smell and drainage issue.
Service
9.95
Excellent service from the staff and personal interactions.
Location
9.45
Location is praised, though some parking issues are mentioned.
Room Quality
8.95
Rooms are clean and spacious.
Amenities
8.45
Standard hotel amenities with some mentioned noise.
Value for Money
9.45
Overall good value considering the service quality.
Food and Beverage
9.45
Food quality is very good, especially breakfasts.
Overall Experience
9.45
Guests had a memorable stay with mostly positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:26

Property Description

Luxurious Accommodation in the Heart of San Miguel de Allende

Nestled in San Miguel de Allende, Agua Santa Hotel Boutique offers a sophisticated stay with a shared lounge, free parking, a charming terrace, and a delightful restaurant.

Elegant Rooms with Modern Amenities

Indulge in rooms equipped with a desk, flat-screen TV, plush bedding, and a private bathroom. Some rooms feature a balcony with city views, adding a touch of luxury to your stay.

Convenient Location near Major Attractions

Explore nearby landmarks such as Public Library, Benito Juarez Park, and La Casona, all just a stone's throw away from the hotel.

Experience the beauty of San Miguel de Allende at Agua Santa Hotel Boutique. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 101 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 9.45
Overall Experience: 9.45
S
Steven • couple • us
10
Pros:

Staff was great and attentive.

Cons:

The construction next door made the hotel itself pretty dusty. Obviously it wasn’t their fault as it was the Waldorf hotel that could have been considerate with their construction hours being at all times in the night.

2026-03-14 • via Nuitee
A
Andrés • extended_group • cl
10
2026-03-08 • via Nuitee
M
Miguel Angel • solo_traveller • mx
9
2026-02-25 • via Nuitee
R
Richard • couple • us
10
5-star property with Amazing staff that made our stay one to remember and very special.
Pros:

Everything- very nice, clean, and comfortable accommodations. Our interaction with staff members: Paulina at reception is vey complete with all our requests and responded to all my texts. I had special requests for my stay and she was very responsible to make sure they were done to my expectations. We had breakfast included on rooftop terrace in our stay and it was awesome. Sylvia & Felipe are an amazing couple who are in charge of daily breakfast & Sunday brunch buffet. Sylvia, the master chef has superior culinary talent and both were always checking on us to make certain that we were doing great. The food was delicious with great presentation and their service and kindness was beyond awesome. We looked forward to breakfast to begin our day with Positive energy and delicious food from Sylvia and Felipe. If you plan a stay, make sure you include the Sunday brunch buffet. Awesome place to stay with Great Staff! Thank You!

Cons:

The only thing that was not good was the construction noise next door that was happening during our stay. A Big Construction Project (Waldorf-Astoria Condos) next door that will be going on for some months. I understand building construction is necessary and will be noisy, but this was the one thing did not like during our stay. We spent most of our time during day away from hotel exploring SMA and Guanajuato. We would return to Agua Santa Boutique Hotel again without concern.

2026-01-24 • via Nuitee
K
Karin • couple • us
9
An unassuming gem with lovely accommodations, great food and a good location near but not in Centro.
Pros:

Small, well-located hotel with very friendly, helpful staff and beautiful decor. Room was spacious and comfortable. Breakfast was spectacular, truly some of the best meals of our entire visit to San Miguel and Queretaro. And the Sunday brunch was worth a visit for that alone. Sylvia and her husband, the chefs, are wonderful folks! The weather was hotter than expected so we were grateful for the mini-split A/C in the room. We would definitely stay there again.

Cons:

Because there is a large development under construction next door (at the time of our visit and for the foreseeable future), it is noisy and dusty but management offered us a discount to compensate for it. Also, there is no sign for the hotel on the street or on the building. You just have to trust that the address is correct.

2026-01-19 • via Nuitee
V
Vika • couple • fr
7
The photos are wonderful, the staff is super wonderful, but in reality, this hotel certainly doesn't reach even 3 st
Pros:

The style and decor of the room. The location is a bit remote, but it's quiet (or so I thought at first). The rooftop is also nice, but nothing worked on the days I stayed. The hotel design is nice, although various appliances need updating.

Cons:

At night, after 1 am (!), when I was sleeping and just wanting to rest, someone was knocking loudly, either on the first floor or nearby. It was incredibly loud and lasted for about half an hour. It was impossible to sleep. I would also recommend changing the shower drain in the bathtub. I couldn't take a proper bath (which was the main reason I took this room); the water kept leaking.
For a hotel of this level, they could hire security to keep nighttime visitors away and check the shower and bathtub.

2026-01-11 • via Nuitee
A
Astorga • couple • mx
10
No tiene estacionamiento cerca
Pros:

La habitación era muy bonita ,limpia, su salita era un lugar acogedor, la decoración del lugar elegante y confortable.

Cons:

Que no tiene estacionamiento cerca y q no tuvieron el cuidado de avisarnos q no podiamos estacionarnos afuera del hotel sobre la banqueta porq los de tránsito estan todo el tiempo quitando placas, venimos de fuera entonces las señalizaciones estan sobre la misma banqueta en cdmx y en san miguel no, nuestra llegada y recibimiento en san miguel fue con una multa , no llevábamos ni 10 mins estacionados 😞

2026-01-10 • via Nuitee
V
Violet • family_with_children • us
3
2026-01-09 • via Nuitee
S
Sergio • couple • mx
9
Buen lugar en general, recomendable.
Pros:

Buena ubicación, a 10 minutos caminando de la catedral. Buenas instalaciones y atención. Los desayunos muy ricos.

Cons:

Me pareció caro incluso para ser temporada alta.

2026-01-06 • via Nuitee
N
NATALIA • family_with_children • us
10
2026-01-05 • via Nuitee
A
Angela Giordana • couple • ve
4
Pros:

La ubicacion y la limpieza

Cons:

Cuando llegamos el precio lo querian cobrar en dolares a la tasa que el hotel usa que es mucho mayor a la oficial. En total eran como 2 mil pesos mas, despues de varias discusiones aceptaron el precio booking, en pasos mexicanos. Habia olor a humedad y a drenaje en una de las habitaciones y nos cambiaron.

2025-12-24 • via Nuitee
F
fcordovalg • couple • us
9
Pros:

Very good

2025-12-24 • via Nuitee
A
Aidan • couple • us
9
Pros:

Perfect boutique hotel experience in SMA

Cons:

Construction next door, which is unavoidable

2025-12-22 • via Nuitee
N
noguez morales • solo_traveller • mx
10
Excelente
Pros:

Todo fue extremadamente bonito!! Las habitaciones son super limpias, el personal es increíble y amable, la comida es espectacular al menos los desayunos incluidos , la ubicación excelente.

Cons:

El estacionamiento está un poquito lejos y complicado de llegar ahí o dejar tu coche ya noche, debería de haber valet ❤️

2025-11-19 • via Nuitee
Y
Yanely
10
Pros:

Hermoso lugar y la
Comida muy rica

2025-09-15 • via Nuitee
W
Wendy • family
10
Pros:

My stay at the hotel was very pleasant, with excellent service from the staff, very clean and spacious rooms, and delicious food. I recommend it 100%.

2025-08-08 • via Nuitee
N
NORBERTO RAMIREZ
6
Pros:

Hay mucho ruido en el hotel por la noche, y desde muy temprano por la cocina. El desayuno no esta listo a la hora que indican.

2025-07-27 • via Nuitee
A
Alan • partner
10
Pros:

The high light of our stay at Agua Santa was the Staff and people we met. Fernando the owner, was awesome. Gustavo became a friend.
Sylvia in the Kitchen was warm and helpful and her meals were great. Many others made us feel like part of the family and made our trip to San Miguel so very memorable.

2025-07-10 • via Nuitee
V
Verified traveler
8
Great location
Pros:

The location is excellent and walking distance from Centro. The rooms are pretty basic and slightly rundown. The black bathroom wasn't particularly appealing. Breakfast, cooked to order was fantastic and the view from the rooftop restaurant was lovely.
Parking was offered in a lot a block away but we chose to park on the quiet street outside the hotel each night.

2025-07-03 • via Nuitee
L
Luz • family
10
Pros:

This boutique hotel was beautiful and great service. The breakfast on the terrace was perfect.

2025-06-24 • via Nuitee