Hotel Mousai - Adults Only Puerto Vallarta

Resorts
Carretera a Barra de Navidad KM 7.5 , Puerto Vallarta , mx

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Fantastic food
Beautiful property
Cons:
Aggressive upselling
Some restaurants not up to par

Categories

Cleanliness
8.06
Some mention of cleanliness, but evidence of potential maintenance issues.
Service
9.03
Staff were friendly and provided good service overall.
Location
8.57
Beautiful settings but slightly isolated from the city.
Room Quality
9.02
Rooms are described as terrific and luxurious overall.
Amenities
8.55
Some amenities described as fantastic, but issues with upselling.
Value for Money
8.01
Value was perceived as acceptable; however, some concerns about extras.
Food and Beverage
8.56
Food quality mentioned as better than typical all-inclusives.
Overall Experience
9.03
Overall feedback is very positive with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:15

Property Description

Luxurious Dining Experience at 4 à la carte Restaurants

Hotel Mousai offers a culinary delight with its 4 exquisite à la carte restaurants, providing guests with a diverse and luxurious dining experience.

Unparalleled Rooftop Entertainment and Infinity Pool

Indulge in the ultimate relaxation at the roof-top infinity pool while enjoying panoramic sea views and live entertainment, including music, DJ sets, and a cigar lounge.

Exclusive Activities and Luxury Spa

From adventurous activities like hiking to waterfalls, kayaking, and snorkeling to indulging in the luxury spa with unique décor and state-of-the-art hydrotherapy circuit, Hotel Mousai ensures a perfect blend of excitement and relaxation for its guests.

Experience the epitome of luxury and relaxation at Hotel Mousai - Adults Only in Puerto Vallarta. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 9.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 9.03
J
Jan-Hendrik • couple • mx
9
Sehr schönes Luxushotel mit traumhafter Aufsicht und gutem Dinner
Pros:

Sehr schönes Hotel, extrem leckeres Essen in allen Dinner-Restaurants, wunderschöne Aussicht aufs Meer, tolle Ausstattung in den Zimmern.

Cons:

Schlechte Koordination mit Dinner-Reservierungen. Sehr schlechter Service vor der Anreise, auf Nachrichten wurde nicht reagiert und es wurden uns nur Upgrade Optionen geschickt anstatt auf unsere Fragen einzugehen. Frühstück-Buffets waren nicht so lecker.

2026-05-06 • via Nuitee
A
Alexander • couple • us
9
2026-05-05 • via Nuitee
T
Trish • couple • us
10
Pros:

The rooftop pool was heavenly, the views out the room were stunning and the service was top notch.

2026-03-14 • via Nuitee
K
Krystal • solo_traveller • ca
9
Wish I had stayed longer
Pros:

Beautiful and clean

Cons:

Style and location and amenities

2026-03-04 • via Nuitee
C
Chantelle • couple • ca
8
Beautiful property, great staff, ridiculously expensive food and drink
Pros:

This is an amazing property! It is class from head to toe. I did love that It was a cashless property, but the iPad controlling the lights and the blinds in the room was very gimmicky. The blinds would close without anybody touching the iPad, which was really weird. I loved the Japanese toilets. The staff was top-notch, super kind, super thoughtful and spoke excellent English.

Cons:

We didn’t like paying $28 USD for a coffee, $40 USD for a very small, two piece of watermelon and two pieces of cheese salad, a beer is $30USD. The prices for food and drink made me never wanna go back. You’re trapped there you can’t go anywhere else to go get some cheap beer or cheap food and that’s how they get you. A bottle of champagne in Canada (Moet) is $90 - $150 CAD, and never more than $300 at a restaurant. But here they wanted $370 USD… not CAD, USD. That’s about $500 CAD. Sorry the food and drink prices literally ruined my experience.

2026-03-01 • via Nuitee
W
Wendy • couple • us
10
Pros:

Worth every penny! The infinity pool views are unmatched and you get access to so many different pools/facilities.

2026-02-09 • via Nuitee
S
Shai • couple • us
10
A moments that will stay in my memory.
Pros:

The location is gorgeous!
The best Hotel in Puerto Vallarta.

Room was exceptional, the service was none comparable.

Thank you for an amazing luxury experience.

2026-01-27 • via Nuitee
L
Linda and Steve • couple • us
4
Aside from the entrapment by the 3 time share saleswoman, it was very nice and the pool restaurant in tower 7 was except
Pros:

The restaurants were fantastic.

Cons:

Their properties are time share based and I/we HATE the bum’s rush as we were unprepared. The listing said nothing about this. They offered a 15% discount if we sat through a breakfast presentation. We accepted just to get rid of them. They should disclose this on their listing. Also, while the room was extremely comfortable, our concierge awesome, patio and plunge pool wonderful, the decor was 1960’s Playboy Mansion hideous. 🤷🏼‍♀️ The desk clerk said they think it’s chic.

2026-01-23 • via Nuitee
J
Jeffrey • couple • us
10
Fantastic resort experience, will definitely return for another stay
Pros:

The food was much better than most all-inclusives. The roof top pools were fantastic.

Cons:

Not much--the hard sell vacation club was aggressive and created a bit of awkwardness with the front desk staff for the remainder of the trip

2026-01-20 • via Nuitee
T
Theresa • couple • us
10
If you are looking for an over the top hotel experience, this place is it!
Pros:

EVERYTHING! The property was GORGEOUS, the service was impeccable, and the food was the best we have ever had at any hotel we have been to.

Cons:

The only thing that put us off was the sales pitch to join in their vacation ownership at the very beginning of our stay.

2025-12-19 • via Nuitee
J
Jeiby • couple • us
9
2025-12-13 • via Nuitee
S
Steve • couple • us
9
Pros:

All inclusive food and services at Mousai South and North tower

Cons:

Services at Garza buildings and Streak house(sister hotels near beach). You can eat there with all inclusive plan but waiters are not as good as Mousa,i pressuring to add tips to your zero restaurant bills every time

2025-12-04 • via Nuitee
B
Brian • couple • us
10
An unforgettable luxury getaway in a tropical paradise.
Pros:

Beautiful property overall, gorgeous environment, everything was very luxurious. Our room was terrific; the hammock and jacuzzi on the ocean view balcony were amazing. Best couples massage I’ve ever had at the spa. Most of the restaurants were great, DAO was the standout for us.

Cons:

Not much we didn’t like. The Japanese restaurant, Hiroshi, was just okay compared with the other restaurants; not terrible but not amazing.

2025-11-15 • via Nuitee
D
Dumitru • couple • ie
10
2025-11-11 • via Nuitee
A
Amber • couple • gb
10
2025-10-30 • via Nuitee
C
Claudia • partner
10
Pros:

Very scenic views, we stayed in the north building. Food was delicious and room service was very convenient. Staff was very friendly. The ONLY thing we did not care for was the staff trying to "sell" things, although they say it's not selling. Check- in was about 20 minutes longer bc of the promoting of excursions and such, then they wanted us to come to breakfast the next morning for another promoting. What really upset my husband and I was when they called our room the next morning trying to "sell" again. Very tacky for such an upscale place.

2025-10-11 • via Nuitee
C
craig • couple • us
10
2025-10-06 • via Nuitee
M
Mahmoud • family
8
Pros:

Over all acceptable.

2025-10-02 • via Nuitee
Y
Yendris
10
Pros:

El mejor Spa, las habiataciones amplias, limpias

2025-10-01 • via Nuitee
P
Paul • friends
10
Pros:

.

2025-09-25 • via Nuitee