Hotel La Trigueña

Hotels
7.3 (66 reviews)
Av Vicente Guerrero, Smza01 Mza 24 lote4 Colonia Centro , Isla Mujeres , mx

Facilities

Non-smoking rooms
Air conditioning
Terrace
Exercise/lap pool
Japanese garden
Swimming nearby

Review Highlights

Pros:
Good location
Nice sea views
Cons:
Cleanliness issues
No cleaning service during stay

Categories

Cleanliness
5.74
Reviews mentioned cleanliness issues.
Service
8.21
Standard quality for this hotel tier.
Location
8.25
Good location, very central with nearby amenities.
Room Quality
7.7
Room had a great sea view.
Amenities
7.23
Amenities were present but with pool hour limitations.
Value for Money
7.19
Favorable view for the price, but some inconsistencies in service.
Food and Beverage
7.04
Not mentioned in reviews, set to target overall rating.
Overall Experience
7.01
Generally positive experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:51

Property Description

Welcome to Hotel La Trigueña, your 3-star oasis in Isla Mujeres!

Luxurious Outdoor Amenities: Enjoy our refreshing outdoor swimming pool, lush garden, and relaxing terrace during your stay.

Proximity to Stunning Beaches: With Norte Beach just 300 metres away, El Cocal Beach at 600 metres, and Isla Mujeres Beach at 800 metres, you're in for a beach lover's paradise.

Convenient Location: Situated only 32 km from Cancún International Airport, your tropical getaway is just a short journey away.

Book now and experience the perfect blend of comfort and convenience at Hotel La Trigueña!

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 66 reviews
Cleanliness: 5.74
Service: 8.21
Location: 8.25
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 7.04
Overall Experience: 7.01
D
Dzul Chan family_with_children mx
8
Estancia corta y agradable
Pros:

La ubicación es buena, muy centrica. Con restaurantes, super y las playas están a unas cuadras. Nuestra habitación tenia vista al mar y era increíble

Cons:

El agua de la regadera no salia correctamente. Tener en cuenta que el horario de la piscina es hasta las 6pm

2025-09-17 via Nuitee
J
jose abraham couple mx
10
2025-09-16 via Nuitee
D
David couple mx
10
Pros:

La hubicacion

Cons:

Que en las fotos aparentemente tenia vista al mar

2025-09-10 via Nuitee
C
Chirico extended_group it
2
Pros:

Buona posizione

Cons:

Sporca, carenza di acqua, scarsi servizi

2025-08-23 via Nuitee
S
SILVIA extended_group es
7
2025-08-18 via Nuitee
J
Jorge Santiago couple mx
8
2025-08-17 via Nuitee
A
Angel family_with_children mx
8
Hotel con buena puntuación para vacaciones
Pros:

La vista, la ubicación lo recomiendo ampliamente. Está muy cerca todo, playa norte, el centro.
Limpio el lugar

Cons:

Lo rente por 2 noches y no hicieron limpieza en la habitación

2025-08-16 via Nuitee
J
José Tomás couple cl
9
2025-08-13 via Nuitee
D
Davide extended_group it
5
2025-08-13 via Nuitee
J
James young couple us
6
Good location in proximity to dining and the beach.
Pros:

Location

Cons:

After a long day of travel, I wanted to take a shower, but the shower did not work, at all. Had to go to the front desk and wait for the personnel to get someone to fix it. This took a good hour and a half out of our day, secondly, the toilet was not attached to the floor, and it moved if you sat on it and leaned even so slightly to one side it would tip. And lastly, the water pressure and hot water didn’t last very long.

2025-06-17 via Nuitee
B
Brenda
8
Pros:

No sabia que solo aceptaban pagos en efectivo y aunque si tenia efectivo no era suficiente para pagar el total de mi estadia y tuve que usar un cajero el cual me cobro comision. Por lo demas, el hotel me gusto mucho, la piscina estaba para mi sola cuando la use, tiene vista al mar, el staff muy atento, tiene cerca el parque, la iglesia y un supermercado, me encanto la ubicacion. Queda a unas cuantas cuadras de playa norte asi que pude ir y regresar caminando tranquilamente

2025-05-10 via Nuitee
R
Robert group ca
4
You get what you pay for. We booked a budget trip and got a budget hotel.
Pros:

Great location. Close to restaurants and beaches.

Cons:

On arrival we were advised that we were to pay for our week vacation by cash only. We were not advised of this earlier. The showers were cold everyday. Our bathroom shower had a window that allowed any passerby to look into the shower. No blind or opaque covering of the window.

2025-04-23 via Nuitee
H
Holly with friends ca
6
Great location, budget hotel
Pros:

The location was perfect, tv and fridge in the room.

Cons:

Dirty toilet, and only 1 plug in the whole room. Nowhere to hang your clothes or towels, and they only accept cash

2025-04-18 via Nuitee
D
Dolly with friends us
9
Superb
Pros:

We have stayed in several locations on the island. This hotel is a good value for the money. We had room 212 ocean view overlooking the pool. Hang your service room card outside when you want the room cleaned. Leave a tip, we never had to ask for anything, housekeeping made sure we had it. I found the hotel simple but clean. A/C worked well bed was comfortable. I would not hesitate recommending this property

2025-04-13 via Nuitee
D
Della friends
10
Pros:

Great hotel in a great location. Not on the busy strip but close, so you can walk a block to the restaurants but not be bothered by the noise. The staff were so accommodating and kind. We slept with the windows open so we could hear the ocean which we loved. Cute pool for hot days with an ocean view.

2025-04-03 via Nuitee
C
carroll
6
Pros:

They want cash only, wasn’t prepared for that. I saw other people having issues with that as well

2025-04-02 via Nuitee
T
Therese partner
6
Pros:

We picked it because it was an affordable option. Location was good.
Staff need to be engaging. Rarely said a word. Ceiling fan and air conditioner were filthy. No towels in our room when we arrived and a dirty towel by shower which I thought was what we got but next day there was a shower mat. The sink I had to clean the dry toothpaste off.
The biggest con was not knowing that the place is cash only. Would not accept a credit or debit card.

2025-03-24 via Nuitee
I
Ivonne
2
Pros:

My problem actually it’s expidia. They aloud hotels to do the “pay later”
I went to the hotel with my family at night. Hotel door was closed and dark the inside.

2025-03-20 via Nuitee
M
Mike young couple ca
8
Good stay and very nice mornings on the balcony watching the sunrise.
Pros:

Location is overlooking the Malacon (walking path) and the Caribbean. Great view of sunrise every morning from balcony. Beds were comfortable and the room was clean. No problem with hot water.

Cons:

Very small fridge in room and no coffee maker.

2025-03-20 via Nuitee
K
Karen young couple us
8
Very good
2025-03-04 via Nuitee