Villa Sanah

Hotels
Independent
9.2 (22 reviews)
Carretera Federal 307 La Veleta, Tulum, QROO, 77762 , Tulum , MX

Pets allowed

Facilities

Nature reserve
Proposal/romance packages available
Free WiFi
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Snack bar/deli
See all facilities

Review Highlights

Pros:
Good service at front desk
Comfortable amenities
Cons:
Cleanliness issues
Presence of scorpion in room

Categories

Cleanliness
7.68
The bathroom had a hole in the walls and a scorpion was found in the room.
Service
9.99
The service at the front desk was very good, though there were some follow-up issues.
Location
9.69
Standard quality for this hotel tier.
Room Quality
8.64
Room quality affected by cleanliness issues.
Amenities
9.67
Standard quality for this hotel tier.
Value for Money
9.13
Standard quality for this hotel tier.
Food and Beverage
9.18
Standard quality for this hotel tier.
Overall Experience
9.65
Satisfactory despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:01

Property Description

Discover a tranquil oasis at Villa Sanah, where relaxation and luxury meet in the heart of Tulum.

Indulge in Spa Experiences
Pamper yourself with soothing onsite massages designed to rejuvenate your spirit and refresh your body.

Culinary Delights
Savor delicious meals at our restaurant or enjoy light snacks from our cozy coffee shop/café, with daily cooked-to-order breakfasts available from 8:00 AM to 1:00 PM.

Comfortable Accommodations
Retreat to one of our 12 tastefully designed air-conditioned guestrooms featuring rainfall showers, blackout drapes, and complimentary Wi-Fi to keep you connected.

Your unforgettable getaway awaits—secure your reservation at Villa Sanah today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 33

See all policies

Location

Guest Reviews

9.2
Based on 22 reviews
Cleanliness: 7.68
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.65
Y
Yamileet R partner
10
Pros:

The moment we got there, they were very helpful very attentive. They fulfilled every request we made and housekeeping was on site everyday.

2025-09-16 via Nuitee
E
Everardo Garcia family_with_children
8
Pros:

The service at the front desk was very good, but there were a few minor details we didn't like. In the villa's bathroom, there was a hole in the palm-leaf walls on the outside that could be seen where we were showering. I tried to patch it up, but someone discovered it again. We told the guy who worked there; he never fixed it. Another thing: We found a scorpion in my daughter's room.

2025-08-07 via Nuitee
K
Kristen family
10
Pros:

Loved the villa and the staff wish we had a car to get around as there isn’t much in walking distance

2025-04-10 via Nuitee
C
Charlotte
8
Pros:

Exceptional! Ana was amazing. Beautiful. If I had to say anything is I had to carry my suitcase (which was heavy) up to check out bc you can’t wheel it there bc of gravel. But good great! Thank you!

2025-03-03 via Nuitee
E
Edriani partner
10
Pros:

Love our stay here! The pictures don’t do it justice! Nice and quiet villa with an outdoor pool.

2025-02-27 via Nuitee
J
Javier partner
10
Pros:

Great service and room conditions

2025-01-09 via Nuitee
T
Tritima partner
10
Pros:

Villa Sanah is a gorgeous and peaceful place. The concierge staff was so helpful with booking taxis, making reservations etc. The communication from them was really great and swift. It’s also close to downtown Tulum area. Room service was great - yummy breakfast. It’s quiet and calm too if that’s what you want, not so great if you want a bit more excitement. My only gripes were there’s no outlets close enough to the bed, the bathroom is somewhat dark, the sauna does not seem well maintained and if you want to go to hotel zone/beach club area the taxi is pricey. The exterior of the villa leaves something to be desired too. All in all it’s a fabulous place for the price! Would recommend.

2025-01-03 via Nuitee
S
Smana
10
Pros:

I had an amazing stay at Villa Sanah in Tulum! From the moment I arrived, I was impressed by the peaceful, jungle-like setting and the warm hospitality of the staff. The property is beautifully designed, offering a private and serene atmosphere perfect for relaxation.

The villa itself was spotless, spacious, and thoughtfully decorated with a mix of modern amenities and natural touches. The private plunge pool was a highlight—perfect for unwinding after a day of exploring.

What truly stood out was the attention to detail. The staff went above and beyond to ensure I had everything I needed, and their recommendations for activities and restaurants made my trip even more memorable.

If you’re looking for a quiet, intimate getaway in Tulum that still feels luxurious, Villa Sanah is the perfect choice. I can’t wait to come back!

2024-12-29 via Nuitee
N
Nallely
10
Pros:

By far the best hotel we stayed at since visiting Mexico!!!! So clean, very nice staff and very attentive. Thank you Sanah villa for the hospitality.

2024-10-31 via Nuitee
D
Dahiana partner
10
Pros:

Felt extremely safe! Greeted by an amazing staff. Very clean. Very private. Loved it!

2024-09-17 via Nuitee
M
Maxau partner
8
Pros:

Everything was great minus the spiders

2024-08-30 via Nuitee
T
tyra
8
Pros:

Stay was good!

2024-08-29 via Nuitee
C
Carlos partner
2
Pros:

First Day no hot water, second day a/C problem, third day again A/C problems

2024-06-29 via Nuitee
E
Emilie partner
10
Pros:

My partner and I loved this accomodation, it was quiet and secluded while still being off the main road. We got a couples massage which was a little expensive, but a fantastic experience and would recommend it to anybody staying here. We appreciated the recommendations from the staff on places to eat and Cenotes in the area to visit. It was a great way to spend our time in Tulum, and I would suggest to people to stay here!

2024-06-08 via Nuitee
R
Rob partner
10
Pros:

The property was in a great location, a little outside of Tulum so it was nice to have the option to go into the busier areas when you wanted and then retreat to a quiet sanctuary when you wanted a more chill day.

2024-06-01 via Nuitee
H
Henry family
10
Pros:

Awesome place

2024-05-16 via Nuitee
D
DAVID
10
Pros:

Amazing villa, staff really friendly and accommodating

2024-04-25 via Nuitee
J
Jose partner
10
Pros:

Nice and quiet

2024-04-15 via Nuitee
A
Alex
10
Pros:

Great service

2024-03-30 via Nuitee
A
Ankur partner
8
Pros:

We stayed here for 3 nights. The property itself is on the main road, just outside of Tulum town (3 minutes drive).

Pros:
1. The property is beautiful with your own private small pool. It's a unique and comfortable stay.
2. The accessibility to Tulum town is easy and convenient.
3. They have a breakfast place inside, which is decent with some options. We found it a bit pricey, but good if in a hurry. (750 pesos per person)

Cons:
1. The WIFI didn't work during our whole stay. Though they offered us free complimentary breakfast, but it was a bit inconvenient, especially for tourists with no mobile data.
2. They charged a service fee (150 pesos/night) in the bill and never communicated the same. I had to see the bill and get it removed. This was said to be added for tips but we didn't like the way it was added to the bill without knowledge. The only place we encountered this practice.
3. The stay is just outside a police checkpoint in Tulum highway. I didn't have any issues but we definitely refrained from going outside late at night.

2024-03-11 via Nuitee