Casa Fénix - Sayulita

Hotels
Independent
9.4 (5 reviews)
32 C. Pelícanos, Sayulita, Nay., 63734 , Sayulita , MX

Children allowed

Facilities

Firepit
Free WiFi
Terrace
Garden
Wheelchair accessible
Outdoor furniture
Smoke-free property
Firepit
Fully fenced
Eco-friendly cleaning products provided
See all facilities

Review Highlights

Pros:
Friendly owner
Cute resident animals
Cons:
Poor cleanliness
Misleading website photos

Categories

Cleanliness
6.94
The hotel is tired looking, dirty and not maintained, with issues such as rusty garbage cans and unclean toilet brushes.
Service
10
The owner was relatively nice and friendly, though unresponsive to cleanliness concerns.
Location
10
The location is convenient and accessible, though not explicitly mentioned in the review.
Room Quality
9.44
Rooms appeared worn and lacking sufficient furniture for comfort.
Amenities
9.94
Communal areas were not as advertised, impacting the perceived value of amenities.
Value for Money
9.44
Given the conditions and presentation, value for money feels low.
Food and Beverage
10
Food and beverage options were not mentioned, assumed standard for hotel tier.
Overall Experience
9.44
Overall experience impacted by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:43

Property Description

Stunning Views: Enjoy breathtaking views of Sayulita from the terrace and garden. Convenient Amenities: Benefit from complimentary wireless internet and a virtual front desk. Cozy Accommodations: Relax in one of the 6 uniquely decorated guestrooms, equipped with kitchens. Explore nearby attractions including Sayulita Square and Gringo Hill, all easily accessible. Book your stay at Casa Fénix - Sayulita for a memorable experience near Sayulita Beach.

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9.4
Based on 5 reviews
Cleanliness: 6.94
Service: 10
Location: 10
Room Quality: 9.44
Amenities: 9.94
Value for Money: 9.44
Food and Beverage: 10
Overall Experience: 9.44
M
Maris family
4
Pros:

I feel like I was cat fished by website photos of what the place looked like years ago. Currently this place is tired looking, dirty and not maintained. The photos on the website of common areas that people can “use” -don’t really exist. Furniture has been moved or the spaces are just empty or unusable. I literally feel like the owner has given up. Rusty garbage cans and kitchen utensils. The standard of clean is more like a worn out and over used hostel rather than a boutique hotel. There are some resident cats and dogs which were cute but don’t expect pet droppings to be picked up for days. I rented two rooms, one for me and my husband and one for my daughter and her friend. My patio had one chair? How do you sit on the patio with a companion - with one chair? The owner was a relatively nice and friendly lady - but if you ask for anything or point out the filth of the place or how the garbage can is total rusty (so you don’t even want to touch it…) or how there are discoloured toilet brushes with globs of hair and dirt stuck to them… her answer “it’s the hard water” or “it’s the way it is here”… I would not use the word “boutique” to describe this tired and worn out accommodation.

2026-01-09 via Nuitee
L
L partner
8
Pros:

This property is exactly how it appears in the pictures. Not too hard to find with the best coffee in Sayulita just 200m away!

2025-01-10 via Nuitee
Q
Quintin partner
10
Pros:

We stayed here for 10 nights and loved it. The room was amazing and we could really relax here. Anne made feel very comfortable and welcomed, always answered all of our questions and had good recommendations. Would stay here again!

2024-03-14 via Nuitee
V
Verified traveler
8
Lovely apartment
Pros:

The space was very clean, lovely, felt very safe, and was easy walking distance from downtown. The balcony was wonderful. The taco place next door was excellent. AC worked well. Anne was helpful and friendly. Downsides: I found the bed somewhat uncomfortable, and 2 of the 3 nights I was there, I was kept awake by loud live music in the neighborhood (until almost 2am Saturday and 10:30pm Sunday), despite being a few blocks from downtown, which I had hoped would make it quieter.

2023-12-05 via Nuitee
J
Jennifer
10
Pros:

Really pretty and comfortable place

2023-10-09 via Nuitee