Tramonto Resort Mazatlan

Hotels
504 Avenida Playa Gaviotas , Mazatlán , MX

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Facilities

Golfing on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Exercise/lap pool
Swimming nearby
Beach club nearby (surcharge)
Beach toys
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with some complaints about wait times.
Location
8.1
Close proximity to key landmarks and public transport.
Room Quality
7.8
Spacious and comfortable rooms with minor maintenance issues mentioned.
Amenities
7.2
Satisfactory amenities provided, with highlight of gym and pool, but some guests noted the lack of spa services.
Value for Money
6.9
Mixed reviews on pricing, with some feeling it was high for services offered and others finding it reasonable for the location.
Food and Beverage
7.3
Well-received breakfast and restaurant services, with some suggesting more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 04:58

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Tour Desk

Indulge in a relaxing stay at Tramonto Resort Mazatlan, where you can enjoy a refreshing dip in the outdoor swimming pool or plan exciting excursions with the tour desk. The hotel's prime location near Camaron Beach offers breathtaking views and easy access to North Beach and Plazuela Machado, ensuring a memorable vacation experience.

Comfortable Rooms with Modern Amenities

Unwind in modern guest rooms equipped with air conditioning, flat-screen TVs, and private balconies. Whether you're admiring city views or enjoying the convenience of a coffee machine and fridge, each room is designed for your comfort and relaxation. With free toiletries, a bidet, and plush bedding, Tramonto Resort Mazatlan provides everything you need for a perfect getaway.

Convenient Facilities and Services

With complimentary private parking, a terrace, and attentive staff ready to assist you, Tramonto Resort Mazatlan ensures a seamless and enjoyable stay. From the moment you arrive until you depart from General Rafael Buelna International Airport, your experience at our 3-star hotel will be filled with comfort, convenience, and warm hospitality. Book your stay now and elevate your Mazatlan vacation!

Important information:

This property will not accommodate hen, stag or similar parties.
A damage deposit of USD 60 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
adriana • family
8
Pros:

La estancia fue buena , está muy bien ubicado el único detalle es que solamente funcionaba un elevador y no había control en el jacuzzi los niños se metían y era solo para mayores de 18

2025-04-27 • via Nuitee
O
octavio
10
Pros:

Excelente hotel

2025-04-03 • via Nuitee
A
Arnulfo Leal • partner
10
Pros:

Muy buen servicio al cliente, buenas instalaciones, seguro, fácil de acceso a muchos lugares, solo necesitan mejorar sus elevadores pero todo lo demás en la estancia estuvo excelente!

2025-03-05 • via Nuitee
K
Kayla
2
Pros:

We only had our room cleaned 1 time. We had to ask multiple times for towels. The hot tub was freezing cold.

2025-02-22 • via Nuitee
K
KENNY
10
Pros:

Excelente servicio

2025-02-07 • via Nuitee
G
Guillermo
10
Pros:

Muy bien todo

2025-02-05 • via Nuitee
G
Griselda
6
Issues
Pros:

2. Night stay 2nd day room service did not leave shampoo or soap and took the beach towels and did not leave any clean ones and at check was asked advice none left they also charge if you leave towels stain 200 for shower towel and 200 for pillow case with the option to keep them I refuse to keep and paid since they request 1000 pesos for deposit and the lobby worker did not have greeting faces

2025-01-26 • via Nuitee
D
Dennis
10
Pros:

Very nice place I had the junior suite it was very comfortable

2025-01-23 • via Nuitee
J
Jonathan
10
Pros:

We had a great visit

2024-10-31 • via Nuitee
R
Royce
10
Perfect place to stay
Pros:

Amazing hotel with beautiful pool and private beach area. Your room had 2 balconies. The rooms have EVERYTHING you need. Multiple outlets, air conditioning, fan, blow dryer, full kitchen, fridge...everything. the room is more like an apartment. The views are great as well.

2024-10-14 • via Nuitee
I
Ilsia Alejandra
10
Pros:

.

2024-10-01 • via Nuitee
R
Rene Uriarte • family
10
Pros:

Excelente

2024-09-06 • via Nuitee
J
jerardo • family_with_children
10
Pros:

View

2024-08-20 • via Nuitee
A
Aaron
4
Pros:

Mi parking

2024-08-18 • via Nuitee
L
Laura Esthela
4
Pros:

B

2024-08-14 • via Nuitee
G
Guillermo • family_with_children
4
Pros:

Alberca sucia, fallas de elevadores, un problema subir y bajar de la habitación por que el elevador siempre va lleno, en la alberca los camastros sin colchas por que el guardia no las quiere dar. NO Vuelvo a utilizar este hotel.

2024-08-07 • via Nuitee
C
Cuauhtemoc • family
6
Pros:

LO UNICO MALO ES QUE TE COBRAN LA ROPA SI SUPUESTAMENTE SE MANCHA, CLARO QUE TIENES MUGRE Y CUANDO TE LIMPIAS LAS MANOS SE MANCHAN Y LUEGO TE LAS COBRAN PRECIO DOLAR, COMO SI FUERAN ROPA DE MARCA,

PESIMO SERVICIO,
LAS RECEPCIONISTAS FLOJAS NO ATIENDEN RAPIDO
CARGOS EXTRAS
SOLO QUE SI ESTA BONITO EL HOTEL, LASTIMA DE SU PERSONAL EN RECEPCION

2024-07-22 • via Nuitee
N
Nayeli
4
Pros:

Excelent property, unfortunately staff is not very helpful, didn't feel comfortable for the fact that the look at you like you're going to steal something from them . They ended up keeping half of my security deposit, check the room 5 mins after check out, they said towel were stained when we only used them to clean water that was spilling from the fridge, which they didn't have a. Mop to use instead of the towels. Rude staff at front desk. Definitely loved the cleaningness and the facilities but staff is very rude

2024-07-05 • via Nuitee
M
Miguel
4
Pros:

Poor security, nobody cleaned the room the second and 3rd day, lots of garbage at parking lot and at the beach.

2024-07-02 • via Nuitee
B
Bertoldo • family
4
Pros:

Only one elevator working. Unbelievable. For 19 floors full of people.

2024-04-11 • via Nuitee