Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean room
Great amenities
Good food
Unique location
Cons:
Slow service
Noisy rooms

Categories

Cleanliness
9.53
The rooms are very clean and well maintained.
Service
8.5
Service was slow at times, with complaints about mix-ups in orders and reception.
Location
9.54
The hotel is in a unique location with great restaurants nearby.
Room Quality
8.49
Rooms are comfortable but can be noisy due to outside sounds.
Amenities
9.52
Great amenities at the pool and a variety of options for family enjoyment.
Value for Money
9.48
Overall, a good deal for the experience provided.
Food and Beverage
9.03
Food is very good with a variety of options at the restaurants.
Overall Experience
9.5
Generally a fantastic experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:41

Property Description

Discover the perfect blend of comfort and luxury at Hotel Hércules, where relaxation meets convenience in the heart of Querétaro.

Unwind at the Full-Service Spa
Indulge in a rejuvenating experience at our full-service spa, designed to pamper your senses and help you unwind like never before.

Culinary Delights Await
Satisfy your palate with our exquisite dining options, featuring two restaurants and a cozy café. Enjoy freshly prepared cooked-to-order breakfasts and unwind with a refreshing drink at one of our vibrant bars.

Exceptional Amenities for Your Convenience
Stay connected with complimentary Wi-Fi and enjoy the ease of concierge services. Our air-conditioned rooms, valet parking, and laundry services ensure all your needs are met throughout your stay.

Don't miss out on this unparalleled experience—secure your reservation at Hotel Hércules today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Airport code: QRO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 95 reviews
Cleanliness: 9.53
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.52
Value for Money: 9.48
Food and Beverage: 9.03
Overall Experience: 9.5
E
ELIZABETH • partner
10
Pros:

El hotel súper cool, comida muy buena

2025-10-12 • via Nuitee
J
Jose Manuel • partner
10
Pros:

El agua de la alberca está fría, todo lo demás increíble.

2025-10-10 • via Nuitee
I
Ileana • partner
10
Pros:

La alberca está fría, podrían subir la temperatura para que la gente se pueda meter, gracias!

2025-10-07 • via Nuitee
D
Diana Paulina • partner
8
Pros:

visualmente enriquecedor

2025-10-03 • via Nuitee
K
kenneth
10
Pros:

The rooms are very clean. The staff is very good. The spa in the pool is the best I’ve ever seen. This is by far a five-star hotel and whenever I come to Mexico, this is where I will stay. I love my stay here.

2025-09-28 • via Nuitee
D
Diego Santiago • friends
10
Pros:

Un lugar único en Querétaro con buenos restaurantes y variedad de cervezas

2025-09-19 • via Nuitee
D
Diego Mirsha
10
Original
Pros:

Excelente hotel con muchísima personalidad

2025-09-09 • via Nuitee
E
Ernesto • partner
10
Pros:

Imperdible lugar

2025-09-08 • via Nuitee
E
Estela Berenice • family_with_children
10
Pros:

Fantástica. Arquitectura increíble

2025-09-07 • via Nuitee
A
Ana Martha • friends
8
Pros:

Es muy bonito, la arquitectura es excepcional, pero los cuartos son ruidosos, la calle o incluso los interiores filtran el sonido, lo que hace un poco perturbadora la estancia. La rapidez del personal del hotel y sus restaurantes es muy lenta tmb, podrían mejorar mucho el servicio, en la Taberna teníamos que estar repitiendo la orden y las cosas a los meseros.

2025-08-31 • via Nuitee
G
Gerardo
10
Pros:

Todo excelente

2025-08-24 • via Nuitee
F
Francisco • partner
8
Pros:

Los meseros no usan comanda y se le olvidan cosas. Algunos detalles de mantenimiento en la escalera de la alberca.

2025-08-14 • via Nuitee
R
Rocío • partner
10
Pros:

Excelente lugar, súper recomendable para pasar un fin de semana.

2025-08-09 • via Nuitee
G
Gabriel
10
Pros:

Muy lindo lugar ! Volveria

2025-08-05 • via Nuitee
R
Riccardo • partner
10
Pros:

Regresaré

2025-08-04 • via Nuitee
J
Julia • partner
10
Pros:

Todo está increible

2025-08-04 • via Nuitee
F
Fausto
8
Pros:

Me gustó la limpieza

2025-08-03 • via Nuitee
F
Fernando
8
Pros:

Ok

2025-08-03 • via Nuitee
G
Gina
10
Pros:

El hotel es muy lindo, el personal amable. El área de la alberca tiene varias amenidades para disfrutar en familia como mesa de pingpong y futbolito.
Las habitaciones son muy cómodas. Muy recomendable hotel.

2025-08-02 • via Nuitee
Y
Yesica
10
Súper
Pros:

We had a great time, we just wish the property became pet friendly/ created a section for guest to bring pets

2025-07-27 • via Nuitee