Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Terrace
Pets allowed
Luggage storage
Safety deposit box
Ironing service
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Amazing staff
Beautiful property
Great location
Cons:
Inconvenience with access process
Some areas need renovation

Categories

Cleanliness
10
No specific issues mentioned in reviews, but slight concerns about upkeep noted.
Service
10
Staff were described as superb, friendly, and helpful by multiple reviews.
Location
10
Consistently praised as ideal and excellent across reviews.
Room Quality
10
Rooms described as spacious and delightful, with few criticisms.
Amenities
10
Breakfast noted as wonderful; amenities meet expectations without negatives.
Value for Money
10
Some concerns about pricing relative to B&B expectations, but overall satisfactory.
Food and Beverage
10
Breakfasts specifically highlighted as excellent.
Overall Experience
10
Overall sentiment is overwhelmingly positive, with many recommending the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:35

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Maison du comte, a 5-star hotel located in the heart of Mexico City. Each guest room is elegantly furnished with a seating area, TV, and a safety deposit box. Enjoy the comfort of a private bathroom with premium toiletries and city views in select rooms.

Gourmet Dining
Start your day with a delectable à la carte or continental breakfast at Maison du comte. Indulge in a culinary experience that will tantalize your taste buds and leave you craving for more.

Concierge Service
Our multilingual staff, fluent in German, English, Spanish, and French, are available 24/7 at the front desk to cater to your every need. Let us assist you in planning your itinerary and making the most of your stay in Mexico City.

Book now at Maison du comte and elevate your stay in Mexico City to unparalleled heights.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

10
Based on 124 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
N
Natasha • couple • gb
10
Beautiful property in excellent location
Pros:

The property itself it’s a beautiful old house in the great neighbourhood full of restaurants, bars , coffee shops and just stunning architecture all around . We stayed in the red room which was huge and super comfortable. Special mention and thanks to Maye who is super helpful and actually added some really excellent itinerary to our schedule we would not otherwise known. All the staff and the owner are lovely people and I thoroughly recommend this place

2026-04-12 • via Nuitee
A
Adam • couple • gb
7
A perfectly good hotel, quite difficult to find.
Pros:

Breakfast was really good, and staff were very helpful

Cons:

Their dogs were quite intrusive, and our room was a little dark and small

2026-04-12 • via Nuitee
F
Florence • couple • gb
8
2026-04-06 • via Nuitee
K
Kathleen • couple • us
10
Fabulous stay. Service was impeccable. Will be returning.
Pros:

Beautiful environs. Easy to walk to many sites, metro close.

Cons:

One small thing- hard pillows…

2026-03-30 • via Nuitee
S
Sandberg • couple • us
10
2026-03-27 • via Nuitee
S
sahiba • solo_traveller • us
10
It was beautiful! Would come back again.
2026-03-26 • via Nuitee
K
Kathy • couple • us
9
Maison du Comte was a very pleasant oasis in Condessa. Our breakfast each day was excellent and our hostess Maye was jus
Pros:

Location and charm

Cons:

Room a little small but we weren’t there to stay in to room.

2026-03-18 • via Nuitee
K
Ken • couple • us
10
Perfect
Pros:

All staff are wonderful

2026-03-14 • via Nuitee
R
ROGERIO • solo_traveller • br
8
Pros:

Localização e atenção dos funcionários. Ótimo café da manhã.

Cons:

Achei o quarto simples para a proposta.

2026-03-03 • via Nuitee
R
Rebecca • family_with_children • us
10
A quiet street in a fun part of town with wonderful hosts and a delightful room.
2026-03-02 • via Nuitee
S
Sundesh Shetty • couple • us
8
Pros:

The staff is exceptional and went out of their way to be helpful. The breakfast they offer is pretty delicious! Overall, the place is very quiet and calm.

Cons:

I understand it may be for security, but having to wait for someone to buzz us in every time we arrived was a little tedious.

2026-03-02 • via Nuitee
M
Morrie • couple • ca
10
An overwhelmingly pleasant experience.
Pros:

The property was very modern with an “old world” charm. The owner,Guy as well as the “concierge ”( for lack of a better term), Guillermo, were the most attentive staff I have ever encountered at a hotel or B&B. They were exceedingly pleasant and helpful, making very appropriate suggestions for possible activities or places to eat. Overall the experience was beyond all expectations. This is an absolute hidden gem.!

Cons:

Absolutely nothing!

2026-02-28 • via Nuitee
J
Jens • couple • ca
10
2026-02-24 • via Nuitee
C
Carr • extended_group • us
6
This is a charming place with a great staff, but there were too many problems with the room.
Pros:

The staff was terrfic: exceeding helpful and friendly. They went out of their way to be accommodating.

Cons:

This is a charming but very ecletic property: no two rooms are alike and it functions more like an Air B&B than a hotel. The lighting in my room was inadequate as was the closet space. A walll-mounted television stuck out dangerously close to the entrance to the bathoom and the shower was difficult to operate. In addtion, the owner's dog barked repeatedly in the middle of the night.

2026-02-12 • via Nuitee
K
Katrina • solo_traveller • us
10
2026-01-24 • via Nuitee
J
Jacquelyn • extended_group • us
1
Moldy and dishonest
Pros:

The location was good. I had stayed in Condessa the week before which was more charming and 1/3 the cost , but it was very central for most things we wanted to do .

Cons:

The smell. I have stayed in old hotels before , so when I waked in and it smelled a bit moldy I tried not to panic. My son’s room was in another newer building and smelled fine. When I went up to my room, the second floor smell was worse and my room, which was a suite, was horrible .

I tried to make it work . We bought incense and opened the windows during the day but it was nauseating . I asked a staff person if we could move and she said that our room (which was over $600 for a “suite” )and my son’s room was not . After 3 of 5 nights , we finally decided to move and found a 2 bedroom airbandb around the corner for less than the cost of our room. It was immaculate and well located . The only problem was when we got there, the smell of my pajamas was so intense I had to wear clothes to bed and put them in a garbage bag until I got home !

The staff person had been very understanding and had apologized for our experience . A few days later I still wasn’t refunded and she then informed me that booking.com policy stated that my room was non refundable unless I had cancelled within 7 days. I explained that this was an extenuating situation and that the hotel was not tolerable for us and that we had moved with her assurance that we would be refunded . She then stopped responding .

I tried contacting booking.com as well and have not yet received a response .

Maison du compte is a terrible hotel and also the suite is truly a rip off . The second “room” is a very large , sparse ,
walk in closet, with rough wooden shelves along the walls and a curtain rod with mismatched hangers . The entire situation was a huge disappointment .

2026-01-19 • via Nuitee
S
Steven • family_with_children • us
8
great location, great staff, very good breakfast, room a bit small
Pros:

Breakfast was excellent, and the patio was beautiful

Cons:

The room for the two of us was a bit small, but we lived with it

2026-01-19 • via Nuitee
P
Peter • couple • gb
9
2026-01-08 • via Nuitee
D
Denis • solo_traveller • us
10
Charming , authentic home away from home. Ideal location.
Pros:

Charming , authentic home away from home. Ideal location. Amazing staff.

2025-12-15 • via Nuitee
J
Jonathan • couple • gb
10
Beautiful property, excellent staff, wonderful location. Highly recommended.
Pros:

The property was really beautiful. The decor was impeccably tasteful and the art which adorned the walls was very curated. Our room was really spacious too which added to the sense of luxury.

The staff were superb and attentive. The main host, Mayela was very knowledgeable about the city and extremely helpful with recommendations.

Cons:

Not necessarily a problem, but to leave and enter the property required ringing a bell for a member of staff to open the front gate. They were always quick to respond and were available 24hours.

2025-12-15 • via Nuitee