Share this hotel
Facilities
Property facilities
-
Guest education on local ecosystems and culture
-
Non-smoking rooms
-
Room service
-
Terrace
-
Pets allowed
-
Luggage storage
-
Safety deposit box
-
Ironing service
-
Sauna
-
Massage services
-
Non-smoking throughout
-
Allergy-free room
-
Adult only
-
Outdoor furniture
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
CCTV outside property
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Security alarm
-
Thermometers for guests provided by property
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Self parking (surcharge)
-
Beach umbrellas
-
Pool sun loungers
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Japanese garden
-
Covered parking
-
Secured parking
-
Bicycle-friendly property
-
Guest education on local ecosystems and culture
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
Experience the epitome of luxury at Maison du comte, a 5-star hotel located in the heart of Mexico City. Each guest room is elegantly furnished with a seating area, TV, and a safety deposit box. Enjoy the comfort of a private bathroom with premium toiletries and city views in select rooms.
Gourmet Dining
Start your day with a delectable à la carte or continental breakfast at Maison du comte. Indulge in a culinary experience that will tantalize your taste buds and leave you craving for more.
Concierge Service
Our multilingual staff, fluent in German, English, Spanish, and French, are available 24/7 at the front desk to cater to your every need. Let us assist you in planning your itinerary and making the most of your stay in Mexico City.
Book now at Maison du comte and elevate your stay in Mexico City to unparalleled heights.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
The property was very modern with an “old world” charm. The owner,Guy as well as the “concierge ”( for lack of a better term), Guillermo, were the most attentive staff I have ever encountered at a hotel or B&B. They were exceedingly pleasant and helpful, making very appropriate suggestions for possible activities or places to eat. Overall the experience was beyond all expectations. This is an absolute hidden gem.!
Absolutely nothing!
The staff was terrfic: exceeding helpful and friendly. They went out of their way to be accommodating.
This is a charming but very ecletic property: no two rooms are alike and it functions more like an Air B&B than a hotel. The lighting in my room was inadequate as was the closet space. A walll-mounted television stuck out dangerously close to the entrance to the bathoom and the shower was difficult to operate. In addtion, the owner's dog barked repeatedly in the middle of the night.
Breakfast was excellent, and the patio was beautiful
The room for the two of us was a bit small, but we lived with it
The location was good. I had stayed in Condessa the week before which was more charming and 1/3 the cost , but it was very central for most things we wanted to do .
The smell. I have stayed in old hotels before , so when I waked in and it smelled a bit moldy I tried not to panic. My son’s room was in another newer building and smelled fine. When I went up to my room, the second floor smell was worse and my room, which was a suite, was horrible .
I tried to make it work . We bought incense and opened the windows during the day but it was nauseating . I asked a staff person if we could move and she said that our room (which was over $600 for a “suite” )and my son’s room was not . After 3 of 5 nights , we finally decided to move and found a 2 bedroom airbandb around the corner for less than the cost of our room. It was immaculate and well located . The only problem was when we got there, the smell of my pajamas was so intense I had to wear clothes to bed and put them in a garbage bag until I got home !
The staff person had been very understanding and had apologized for our experience . A few days later I still wasn’t refunded and she then informed me that booking.com policy stated that my room was non refundable unless I had cancelled within 7 days. I explained that this was an extenuating situation and that the hotel was not tolerable for us and that we had moved with her assurance that we would be refunded . She then stopped responding .
I tried contacting booking.com as well and have not yet received a response .
Maison du compte is a terrible hotel and also the suite is truly a rip off . The second “room” is a very large , sparse ,
walk in closet, with rough wooden shelves along the walls and a curtain rod with mismatched hangers . The entire situation was a huge disappointment .
Charming , authentic home away from home. Ideal location. Amazing staff.
The property was really beautiful. The decor was impeccably tasteful and the art which adorned the walls was very curated. Our room was really spacious too which added to the sense of luxury.
The staff were superb and attentive. The main host, Mayela was very knowledgeable about the city and extremely helpful with recommendations.
Not necessarily a problem, but to leave and enter the property required ringing a bell for a member of staff to open the front gate. They were always quick to respond and were available 24hours.
Location was great and staff really helpful
It seemed in need of some upgrade and renovation
We loved the location and the staff was super helpful! Amazing breakfast
対応が素晴らしかったです！
外に出るとき、入るときに毎回ご対応いただくので申し訳なかったです！
Breakfast was provided and was excellent. The staff were very helpful and friendly. A special thank you to the hostess, Mayela, who we really enjoyed interacting with, and who gave very helpful suggestions to enhance our experiences around Mexico City.
A very minor item would be to give advance notice of how to access the hotel upon first arrival. There is an address marker but no actual identifier of the hotel. Maybe a statement in the reservation confirmation to use the camera button to notify the staff would be helpful.
Great location in a beautiful property. Helpful, friendly hosts as well.
The B&B is in a beautiful older restored building, enclosed from the quiet neighborhood by an iron gate. The staff, Fernando and Elana were wonderful, always smiling and ready to help and make our stay hassle free. Guy is the owner and consummate host, sharing his insights of Mexico city; what do see, what to do and where do eat. We had a room on the upper floor that spacious, beautiful and well appointed as was the bathroom. Breakfasts are luscious. When we return, we will book again.
Nothing negative to add
Our room was delightful, large with a high ceiling and beautiful decorations.
The staff was wonderful, very accommodating and very pleasant
Great place, great service. Thank you so much to Gui and Ray and to all the staff for giving us such amazing experience. Hasta Pronto!!
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
