Kakao Coba Hotel Experience

Hotels
•
Independent
7.6 (6 reviews)
Carretera Tulum-Cobá Av. Principal No 1, Coba, QROO, 77793 , Coba , MX
52-9981519578

listing image 1
Show all photos

Facilities

Nature reserve
Health or beauty spa nearby
Lot hours - 24 hours
Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Breakfast available (surcharge)
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Comfortable rooms
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel during their stay.
Service
8.3
The staff was consistently praised for being friendly and helpful.
Location
8.1
The hotel's proximity to a cenote and notable landmarks was highlighted positively.
Room Quality
7.8
Guests found the rooms comfortable, with a mention of minor maintenance issues.
Amenities
7.2
Satisfactory amenities, though some guests desired additional services like spa facilities.
Value for Money
6.9
Mixed opinions about the pricing, with some considering it high for the services provided.
Food and Beverage
7.3
Overall positive feedback on the breakfast and dining options, though variety could be improved.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 09:03

Property Description

Outdoor Pool and Complimentary Wi-Fi:
Take advantage of our refreshing outdoor pool and stay connected with complimentary wireless internet access during your stay at Kakao Coba Hotel Experience.

Dining and Social Events:
Enjoy a satisfying meal at our restaurant, attend the daily complimentary reception, and unwind with a drink at the bar/lounge to mingle with other guests.

Convenient Amenities and Location:
Benefit from luggage storage, laundry facilities, and free self-parking. Explore nearby attractions such as Grupo Nohoch Mul and Templo Monte Carmelo, ensuring a memorable stay at our lakeside hotel in Coba.

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 6 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
P
Philippa • family
8
Pros:

The cenote was full of leaves and we didnt want to use it - looked murky. The pods are fun but keep expectations realistic. We were provided no blanket and the air conditioner got cold but shutting it off it got very steamy. Woken up by two roosters at 4am and every hour afterwards. We did not get the famous hot chocolate and there was no coffee in the am. We would do this again but get a blanket.

2025-06-03 • via Nuitee
M
MARIA
2
Pros:

Llegué pero no me hospedé porque la habitación estaba muy húmeda, hongos en cortinas y muros, el colchón y sábanas húmedas. El
Lugar deja mucho qué desear, no responden mensajes. Pedí factura y no he tenido respuesta.Falta de mantenimiento en general a todas las áreas. Los dueños lo tienen abandonado y las personas que te reciben son muy amables pero es fácil ver que no les dan apoyo para mantener el espacio en buenas condiciones. El cenote es construido, no es natural y no hay nada de experiencia de cacao. Está en el entronque con la carretera, sólo accesible en coche. El wifi es debil. Falta infraestructura. No es apto para quien no tiene cómo moverse en el area.

2025-02-17 • via Nuitee
K
Kyanna
10
Pros:

the owners of this property will make you feel at home.

2025-01-23 • via Nuitee
P
Paget
10
Pros:

I like that it's in the jungle and has a private cenote. Antonio and his wife are wonderful hosts.

2024-12-17 • via Nuitee
J
Josep
4
Pros:

.

2024-10-18 • via Nuitee
E
Erin
10
Pros:

Unique sleeping accommodations on beautiful property with traditional Mayan structures, a private swimmable cenote, Melapona apiary (free honey upon checkout), and knowledgable hosts. This tranquil property is within 10 minutes of Coba ruins archeological site.

2024-02-19 • via Nuitee