SureStay Studio by Best Western Conroe Downtown

Hotels
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SureStay Hotel by Best Western
7.8 (213 reviews)
1000 Cable St , Conroe , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable beds
Convenient location / close to highways
Periods of cleanliness reported
Generally good value for price
Cons:
Inconsistent cleanliness — mildew, stains, and at least one cockroach report
Thin walls and noisy hallways / disturbances from other guests or staff's children
Maintenance issues: broken fridge/PTAC controls, elevator out of service, broken ice maker
Limited parking (very few spots) and unattractive surrounding area
Minimal or inconsistent breakfast and lack of in-room cookware/utensils

Categories

Cleanliness
7
Mixed reports: several guests praised cleanliness, but multiple reviews note mildew in tubs, mold on bed skirts, stains on bedding, and an observed cockroach — overall cleanliness is inconsistent.
Service
9.5
Generally very friendly and helpful staff noted across reviews; a few check-in/check-out phone distractions and lack of local restaurant knowledge were reported but positive staff interactions dominate.
Location
8.1
Convenient to highways and easy to get to; close to gas station and nearby amenities but the immediate area is not visually pleasant and on-site parking is very limited.
Room Quality
6.5
Multiple issues reported: musty/mildew smells, broken/fridge and PTAC controls, stained beds and evidence suggesting pest problems for at least one guest; some rooms had comfortable beds but quality is uneven.
Amenities
6.8
Amenities are limited or inconsistent: bagged breakfasts often, missing cookware/utensils, only one ice maker (often broken), no elevator and occasional lack of basic supplies noted.
Value for Money
8.5
Several guests commented on lower price and decent value; given mixed room issues but friendly staff and comfortable beds, overall value perception is positive.
Food and Beverage
7.5
Breakfast is typically a grab-and-go bag (inconsistent availability and early cutoff); coffee received some positive mention but overall F&B offerings are minimal.
Overall Experience
8.5
Mixed but leaning positive: many guests found the stay acceptable due to helpful staff, comfortable beds and convenience, though cleanliness and maintenance problems diminished the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Modern Comforts and Convenience

Featuring free Wi-Fi and a grab-and-go breakfast, SureStay Studio by Best Western Conroe Downtown offers a comfortable stay just a short drive from Cynthia Woods Mitchell Pavilion. Each room is equipped with a flat-screen cable TV, microwave, and refrigerator for your convenience.

Convenient Amenities

Enjoy complimentary parking, a 24-hour reception, and on-site laundry facilities during your stay at SureStay Studio. Need to host a meeting? Take advantage of the available meeting facilities to cater to your business needs.

Nearby Attractions

Conveniently located just 15 minutes from Lake Conroe and 32 miles from George Bush Intercontinental Airport, SureStay Studio by Best Western Conroe Downtown is the perfect choice for both leisure and business travelers.

Book your stay now and experience comfort and convenience at SureStay Studio by Best Western Conroe Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 213 reviews
Cleanliness: 7
Service: 9.5
Location: 8.1
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
R
Regina • couple • us
10
The host was very nice and helpful
Pros:

Clean

2026-11-01 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-10-31 • via Nuitee
C
Claudinei • solo_traveller • br
8
Pros:

The staff was very nice. It is very clean and has parking.

Cons:

Thre fridge was not working. There are no pans, plate, cups or silverware available.

2026-10-31 • via Nuitee
E
Emily • solo_traveller • us
3
just don’t
Pros:

cheaper price (but I see why)

Cons:

There’s a total of maybe 6 parking spots for the entire hotel. It’s super creepy and dark when the sun goes down. You can hear every noise between the walls. There’s no elevator and it’s super humid. I went to get ice and it was completely empty. This is also apparently smoke free but I found literal cigarette holes and dirt on the sheets.

2026-10-25 • via Nuitee
E
E. • couple • us
2
Not as good as a bad Motel 6
Pros:

The breakfast bag was unusual. The coffee was good

Cons:

The room smelled of mildew. The PTAC unit control panel needed to be replaced. There was mildew in the bathtub. The pillows were crap. The boy at the front desk didn't know about restaurants in the area. When we got there over an hour after check-in started and four hours after check out, rooms were still being cleaned. Bags of garbage were on one side of the corridor.

2026-10-21 • via Nuitee
M
Maria Elena • family_with_children • us
7
It was okay...
Pros:

We liked the full size fridge, but it stopped working & they swapped it out for a new one.
It was also right next to a Valero gas station that came in handy, although not visually pleasant. Convenient to hwys.

Cons:

The room had a particular smell to it but did go away once the ac was left on for a while. ***No breakfast. Major construction going on right in front of the hotel, made getting in & out a bit challenging.
The room was ok in size.

2026-10-19 • via Nuitee
L
Laura • family_with_children • us
9
2026-10-13 • via Nuitee
M
Mccluer • extended_group • us
9
Very nice one night stay
Pros:

It was very clean; room selection was great. the room smelled very nice, the amenities were great.

Cons:

The lady at the front desk was on the phone the whole time she worked with me at check in and check out. Check in sounded like a personal call but check out was another guest asking for information. When I checked in a child ran into front desk area and jumped up on the counters, I don't really think that was appropriate.

2026-10-12 • via Nuitee
J
Jacob Bryant • solo_traveller • us
10
2026-10-11 • via Nuitee
M
Ma Jesusa • solo_traveller • us
2
Cons:

It was 10pm when I just went to bathroom and saw a cockroach. I have a video and showed it to your staff. I hope I did not bring any roaches after I checked out

2026-09-16 • via Nuitee
S
Summer • family_with_children • us
5
Pros:

The bed was comfortable and it was clean.

Cons:

The breakfast was bag breakfast and it ended at 9am.

2026-09-12 • via Nuitee
C
Carl • family_with_children • us
5
Pros:

The grab and fo bags are redunddant.

Cons:

The noise from hotel manager's child in the hallways.

2026-09-03 • via Nuitee
R
Renetta • solo_traveller • us
10
2026-09-03 • via Nuitee
R
Renetta • solo_traveller • us
10
2026-09-03 • via Nuitee
H
Helder • couple • us
10
2026-08-18 • via Nuitee
T
Timothy • solo_traveller • us
9
2026-08-16 • via Nuitee
B
Brenda • couple • us
10
2026-08-16 • via Nuitee
G
Germaine • couple • us
10
2026-08-12 • via Nuitee
K
Krisslynn • couple • us
10
2026-07-25 • via Nuitee
K
Kay • solo_traveller • us
9
2026-07-16 • via Nuitee