Condesa Lofts & Residence Hotel by VH

Hotels
7.7 (210 reviews)
238 Avenida Nuevo León , Mexico City , MX

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Laundry
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
No AC
Missing amenities

Categories

Cleanliness
6.53
Several reviews mentioned issues with cleanliness and the condition of linens.
Service
9
Staff was friendly and helpful according to multiple reviews.
Location
9.04
Proximity to transport and local attractions was positively highlighted.
Room Quality
6.99
Rooms were described as spacious but also negatively for coldness and noise.
Amenities
7.02
Multiple amenities were missing or in poor condition according to reviews.
Value for Money
6.98
Some reviews indicated disappointment comparing to pictures and expectations.
Food and Beverage
8.53
Coffee shop on ground floor was noted positively.
Overall Experience
7.5
Mixed feelings expressed; some enjoyed the space while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:53

Property Description

Luxurious Accommodations with Modern Amenities

Convenience at Its Best
Featuring a private entrance and a 24-hour front desk, our apartments offer unparalleled convenience for our guests. The lift access ensures easy mobility throughout the property.

Fully Equipped Kitchen and Italian Breakfast
Each unit is equipped with a fully stocked kitchen, including a coffee machine, microwave, and toaster. Start your day right with a delicious Italian breakfast served every morning at the apartment.

Breathtaking Views and Comfort
Some of our rooms offer stunning city views and private terraces, providing a serene escape in the heart of Mexico City. With free WiFi, plush bedding, and impeccable service, your comfort is our top priority.

Book now to experience the perfect blend of comfort and luxury at Condesa comfort by VH lofts & apartments.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

7.7
Based on 210 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
A
Akaxzz • couple • us
9
Pros:

Was as described. Clean and spacious.

Cons:

No tv in the bedrooms. Also note.. The streets outside this apartment are very complex.. so there is always traffic jams. During the day

2026-10-24 • via Nuitee
A
Ashley • extended_group • mx
7
Pros:

Como las fotos

Cons:

Las toallas estaba súper sucias. Las almohadas también y las sábanas, todos los blancos estaba sucios, el papel de baño se acabó en un día. Nos dejaron un rollo para 3 días. Y dejamos un cargador y supuestamente nos dijeron que no estaba ahí

2026-10-23 • via Nuitee
S
SALOMON • couple • mx
10
Excelente lugar, regresaría sin problema
Pros:

La habitación es cómoda, sumamente espaciosa y además tiene una excelente ubicación.

Cons:

Realmente no es un punto malo, pero la ubicación del departamento (planta baja) hace que se echen algunas voces y ruidos de la recepción. Pero lo demás fue fabuloso.

2026-10-22 • via Nuitee
O
Octavio • family_with_children • mx
9
2026-10-20 • via Nuitee
G
guzman • extended_group • mx
9
Pros:

Céntrico y cómodo para lo q necesitaba

Cons:

No había suficientes toallas para el baño y no tenían cobijas

2026-10-15 • via Nuitee
C
carlos • couple • es
7
2026-09-18 • via Nuitee
J
Joaquin • couple • ar
10
Pros:

Todo muy bien!

Cons:

Quisieron ratonearme un papel higienico, pero fue solamente una persona, la otra nos dio con gusto

2026-09-15 • via Nuitee
A
Adrian • couple • cr
5
Pros:

It near when I needed to visit

Cons:

The outside noise, the main bathroom curtain didn’t hold up and every time I took a shower it fell off

2026-09-13 • via Nuitee
Y
Yeisy • couple • mx
10
2026-09-12 • via Nuitee
M
Matteo • extended_group • it
10
2026-09-08 • via Nuitee
F
Fernando • solo_traveller • ar
5
faltan mejoras.
Pros:

el cafe del local que tienen enfrente.

Cons:

Sabanas y toallas amarillas-
Almohadas malisimaaaas
no hay ni agua en la nevera a considerar si llegas de viaje. 1litro de agua no afectaría en nada; y sumaría.

2026-09-08 • via Nuitee
M
María • solo_traveller • gt
10
Pros:

La atención del personal fue muy buena.

2026-09-07 • via Nuitee
M
Miguel • family_with_children • mx
6
No hay parking
Pros:

La ubicación exelente

Cons:

No dan mas papel, ni suficientes toallas ,cafe solo 1 vez y lo peor el estacionamiento es de paga 250 por 24 horas y es muy ajeno al departamento y a 3 cuadras de ahy

2026-09-06 • via Nuitee
N
Nuria • extended_group • es
7
2026-08-29 • via Nuitee
B
Botello • family_with_children • mx
10
Muy cómoda estancia que superó por MUCHO nuestras expectativas. Excelente relación calidad-precio.
Pros:

Nos gustó mucho el espacio disponible. Para tres personas que éramos, superó por mucho nuestras expectativas la comodidad y las instalaciones por ser dos recámaras. La ubicación está súper bien.

Cons:

No nos agradó que no hay cambio de toallas ni sabanas. Tampoco nos agradó que el papel sanitario y el jabón lo dan muy justo y no proporcionan más cuando se pide o se tiene un costo extra. Terminamos comprándolos en la farmacia. Son detalles que no afectaron la estancia y con mucho gusto regresaremos en nuestro siguiente viaje a CDMX.

2026-08-29 • via Nuitee
A
Andrea • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Que no había cobijas tuvimos que pedir una

2026-08-28 • via Nuitee
W
Winnie • solo_traveller • ca
8
I liked staying here because the location is convenient. The staff was good and
Cons:

The dogs barking for hours at night. This only happened for one night

2026-08-26 • via Nuitee
C
Camila • couple • mx
10
2026-08-24 • via Nuitee
P
paloma • solo_traveller • mx
10
Pros:

Que apoyaran a gaurdar el equipaje si llegas antes del check in

2026-08-12 • via Nuitee
F
fernanda • extended_group • mx
1
I couldn’t stay, I had to find a new place
Pros:

Nothing I had to leave the place, could not sleep there

Cons:

The place looked nothing like the photos, the bathroom accessories are hanging by a thread, the towels were a rag, so old, needs so much maintenance, there was no hand towel, no hangers, the cabinetry was so beat up, the pillows and sheets were so cheap
I hope something is done because they don’t give your money back and more people must be getting tricked

2026-08-10 • via Nuitee