AWA Holbox Hotel Boutique - Beach Front

Hotels
Independent
9.2 (155 reviews)
C. Charal, Isla Holbox, QROO, 77310 , Isla Holbox , MX

Facilities

Free WiFi
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Snack bar/deli
Rooftop terrace
Beach sun loungers
Pool sun loungers
Beach towels
See all facilities

Review Highlights

Pros:
Kind and welcoming staff
Beautiful property and views
Cons:
Inconvenient bathroom setup
Negative experience with management

Categories

Cleanliness
8.34
The facility is very clean, as mentioned by several reviewers.
Service
9.81
Staff was really kind and welcoming, with specific praise for Miguel and Jeal's attentiveness.
Location
9.35
Property has a romantic vibe and great views of the ocean.
Room Quality
9.3
Rooms were amazing, with great views and comfortable amenities.
Amenities
8.83
Overall amenities were good, but some layout issues were mentioned.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
9.34
Food was good, with specific mentions of high quality and well-prepared meals.
Overall Experience
9.81
An absolutely dream vacation, highly recommended!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:52

Property Description

Luxurious Amenities
Indulge in onsite massages and unwind by the outdoor pool at AWA Holbox, Hotel Boutique. Experience exquisite local cuisine at Terra or enjoy the convenience of room service at any hour.

Comfort and Connectivity
With 33 air-conditioned rooms and complimentary wireless internet, feel at home and stay connected during your stay. Relax in the well-equipped accommodations with daily housekeeping for a worry-free experience.

Prime Location
Located near Holbox Beach and varied attractions, explore the beauty of Isla Holbox conveniently from the hotel. With Cancun Intl. Airport within reach, your tropical getaway awaits at AWA Holbox, Hotel Boutique. Book now for an unforgettable experience.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 155 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.81
R
Robert
10
Pros:

Daniela and Noel made our trip. Service was great. Poole could use some cleaning but everything else was great

2025-10-08 via Nuitee
J
Jennifer
10
Pros:

This was such a magical space. It’s quaint and charming and the whole aesthetic of the hotel and beach club is so charming. The staff are absolutely incredible and I will recommend this place to everyone, even though I kind of want to keep it for myself. 10/10.

2025-10-07 via Nuitee
N
Norma family
10
Pros:

Breakfast was delicious Thanks to chef's Jose and Sebastian.
The quality of the food was very high, the presentation flawless and the service impeccable.
Overall, a fantastic experience. Thanks for making our stay a truly memorable one.

2025-10-05 via Nuitee
G
Gerardo partner
10
Pros:

Nice place great people.

2025-09-30 via Nuitee
D
Denisse friends
10
Pros:

The hotel is really nice and comfortable! Also, the staff is really kind and welcoming. I really enjoyed my stay at AWA hotel. 100% recommended!

2025-09-28 via Nuitee
D
Dilliana partner
10
Pros:

Amazing room and service

2025-09-28 via Nuitee
L
Leanna partner
10
Pros:

Property was beautiful, staff was great. Food was good! Beach could have been a bit better!

2025-09-23 via Nuitee
A
Art family
10
Pros:

Wonderful hotel and oceanfront. Rooms were amazing.

2025-09-22 via Nuitee
G
Gissy partner
10
Pros:

We had a great experience at Awa Jeal
And Miguel both managers were very nice and attentive . The facility is very clean ,amazing view . Good was great . We can’t wait to go back . Isla very safe place

2025-09-21 via Nuitee
J
Jozlin partner
10
Pros:

An absolutely dream vacation, from before booking to after we checked out we loved every second :)

2025-09-19 via Nuitee
L
Leatrice M partner
6
Pros:

Property has a romantic vibe and great views of ocean. Room waa clean but I found setup to be inconvenient with all components of bathroom in separate location in room. Must leave the water closet and walk past bed to wash tour hands.

No television and you have to walk road and wait for a taxi to come by. I left 2 days early as it rained and roads were flooded in spots. My room had a charge of 2 sodaa which i didn't charge. Hotel manager acted as if i waa lying. Until he learned we apoke spanish his tune changed. For 150 pesos. I tipped more than that and found it to be insulting.

Probably one of the better hotels on island but not for me. Maybe i was expecting an island like Ibiza.

2025-09-18 via Nuitee
J
Jessica partner
10
Pros:

Tuvimos una experiencia increíble en AWA. Todo el personal fue muy amable, pero queremos dar un agradecimiento especial a Miguel y Jeal por ser tan atentos y hacernos sentir como en casa. Gracias a ellos, nuestra estadía fue realmente memorable.
Lamentamos no haber podido despedirnos en persona por nuestro vuelo temprano, pero queríamos agradecerles de corazón. ¡Definitivamente volveremos!

2025-09-09 via Nuitee
R
Rania
10
Pros:

Everything at awa is excellent the staff, the service the food - great stay I will definitely be back with family and friends

2025-09-06 via Nuitee
F
Frank Tolga partner
10
Pros:

Me and my girlfriend stayed at the Muuch hotel and it was a fantastic experience. We initially booked for two nights with the sea view room and decided to stay an additional night. The front desk lady was able to accommodate us in the same Muuch building with another room for an additional night for the same rate. The service by the beach clubs were great and all the staff really took their time to take care of us.

Rooms: the room we booked had an incredible view. It was very clean and designed very thoughtfully. The bathtub in the balcony was a really nice addition to use. The bed was super comfortable with all the extra pillows. There was hot and cold water with no interruptions. The AC in the room was working well. The coffee machine was great. The towels were clean. Overall the room was a great experience.

Food: We had free breakfast included in our booking and went to the rooftop of the Muuch building. The breakfast menu was perfect. Fresh coffee, juice, ice cold water and high quality food prepared by executive chef Sebastian. Sebastian also created the menu at Fuego and Terra, which I would say are probably the best restaurants on the island. You get a combination of Mexican, Italian, Argentinian flavors which were delicious. Highly recommend you talk to the executive chef as he is kind, knowledgeable, respectful and passionate about his work. The man is talented at what he does. His team was also very professional and gave that “executive dining” experience.

2025-09-05 via Nuitee
B
BRENDA LLAMAS
10
Pros:

Awa was amazing! From the beautiful rooms to the rooftop pool, the cabanas, the staff, the food, everyone went above and beyond to make my stay a great one. Now, this is Holbox, it is not a party island and everything is a bit higher here when it comes to food and drinks. Having said that, I didn’t have one bad dish and I tried breakfast, lunch and dinner here. If you’re a heavy drinker you won’t like the drink prices but I picked up a wine bottle at the airport and had it for dinner everyday. If you’re looking for a peaceful vacation this is the place and I can’t wait to go back!

2025-09-04 via Nuitee
B
Brenda
10
Pros:

I loved the customer service, food, drinks and hotel is beautiful!

2025-09-04 via Nuitee
M
maria family
10
Pros:

Excellent hotel and service! Won’t regret! Special thanks to Miguel in front desk for all the support

2025-08-31 via Nuitee
B
BERENISE partner
10
Pros:

Absolutely beautiful!

2025-08-27 via Nuitee
R
Rebecca
10
Pros:

I really enjoyed my stay. It was a solo trip, and everything about the hotel was amazing. The restaurants, Fuego and Terra offered amazing food. The swim up pool was excellent. Having access to the beach was another plus. All the staff were great and nice. I would definitely recommend this place and come back.

2025-08-26 via Nuitee
S
Stephanie partner
10
Pros:

From the moment I arrived, everything about this hotel exceeded my expectations. The ambiance was breathtaking, with a warm and welcoming vibe that made me feel relaxed right away. The waiters were absolutely incredible—so attentive, kind, and genuinely went above and beyond to make sure every detail was perfect.

The food was outstanding, with every meal full of flavor and beautifully presented. My room was spacious, spotless, and comfortable, creating the perfect space to recharge after exploring. Every aspect of my stay—from the service to the atmosphere—was simply incredible.

This hotel truly made my trip unforgettable. I can’t wait to come back!

2025-08-25 via Nuitee