Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff (assisted with shuttle/tours/local advice)
Excellent, central and safe Polanco location
Cozy, clean rooms with good showers and comfortable beds
Complimentary drinks on rooftop and well-equipped rooms (large fridge)
Breakfast cafe next door (Niddo Cafe) highly praised
Boutique, apartment-like feel and quiet atmosphere
Cons:
No on-site breakfast (breakfast provided at neighboring cafe)
Gym facilities are poor
Some rooms have firm beds or overly stuffed pillows for some guests
Occasional noise from stairwell; room doors could use better insulation
A specific bathroom was noted as needing a refresh

Categories

Cleanliness
9
Multiple reviews explicitly mention rooms being 'very clean' and overall tidy conditions; one comment suggested a bathroom refresh in a specific room.
Service
9.2
Staff repeatedly described as super friendly and helpful (assisted with shuttle, tours and local advice); service called excellent and wonderful in several reviews.
Location
9.2
Consistently praised as an excellent, central and safe Polanco location, convenient to museums, cafes and restaurants; described as 'top class' location.
Room Quality
8
Rooms described as cozy, comfortable with good showers and beds, but some comments about basic furnishings, a firm bed for one guest and one bathroom needing a refresh; some noise from the stairwell noted.
Amenities
7.7
Amenities mixed: rooftop bar with complimentary drinks and good in-room fridge noted positively, but no on-site breakfast and the gym was called not good; overall amenity offering is adequate but limited.
Value for Money
8.7
Standard quality for this hotel tier
Food and Beverage
8.9
Breakfast at the partnered Niddo Cafe next door received high praise and complimentary rooftop drinks appreciated; on-site breakfast not provided which some may note.
Overall Experience
8.9
Overall very positive sentiment: many guests called it fantastic/cozy and said they'd book again, highlighting friendly staff, location and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 04:53

Property Description

Luxurious Accommodation with Fitness Room
Located in Mexico City near the Soumaya Museum, Casa Ofelia offers air-conditioned units with access to a fitness room. Guests can enjoy amenities such as a lift, full-day security, and luggage storage. Each unit is equipped with a flat-screen TV, private bathroom, and free WiFi, with some rooms featuring a terrace for relaxation.

Convenient Sightseeing Tours
Explore the nearby attractions with ease as Casa Ofelia offers sightseeing tours for guests to discover the beauty of Mexico City. Visit Chapultepec Forest and Chapultepec Castle just a short distance away from the property.

Accessible Location
Conveniently situated only 16 km from Benito Juarez International Airport, Casa Ofelia provides a comfortable and well-connected stay for travelers visiting Mexico City. Book now for a memorable experience at Casa Ofelia.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MEX

Location

Guest Reviews

8.7
Based on 218 reviews
Cleanliness: 9
Service: 9.2
Location: 9.2
Room Quality: 8
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 8.9
G
Gianlorenzo • solo_traveller • it
9
2026-08-29 • via Nuitee
A
Alejandro • solo_traveller • co
10
2026-08-21 • via Nuitee
M
Marco • couple • mx
9
2026-08-10 • via Nuitee
A
Antonia • solo_traveller • br
10
Pros:

Casa Ofelia was perfect! To begin with, the staff are super friendly and helped me with a lot of questions I had. They've helped me book a shuttle from the airport and a tour to Teothiuacan, besides giving me advice on what to do during my stay. Moreover, the hotel is really beautiful, in a very safe and central area of Mexico City, with a lot of museums, green areas to go for a nice walk and lots of different stores and restaurants. It's also not that far to move from one neighbourhood to another on foot, which makes it easier to get to know the area better. The room was cozy and very clean, and most importantly, the shower was perfect. The breakfast wasn't in the hotel itself, it was on a coffee shop right next door, called Niddo Cafe, and their food is absolutely great! Looking forward to staying at Casa Ofelia again next time.

Cons:

Can't think of anything.

2026-08-04 • via Nuitee
E
Eryn • solo_traveller • us
10
It was a perfect location and they were so friendly!!!
Pros:

Lovely little boutique hotel.

Cons:

Nothing

2026-08-02 • via Nuitee
M
Miller • couple • us
9
Great / loved it
Pros:

Location top class - staff so very friendly - room was fairly basic, but comfortable

Cons:

Although we knew what the facilities were, it’s always nice to have more

2026-07-07 • via Nuitee
G
Gaspard • couple • fr
7
2026-07-02 • via Nuitee
D
Daniel • couple • br
9
2026-06-22 • via Nuitee
D
Damian • couple • ar
8
Great
Pros:

It is a nice property with an excellent location

Cons:

The facilities like gym arent good

2026-06-17 • via Nuitee
M
Mercedes • solo_traveller • uy
10
Pros:

Es un hotel boutique con excelentes instalaciones en la parte más linda de Polanco. El personal super amable

2026-05-27 • via Nuitee
S
Sergio • solo_traveller • mx
9
Pros:

Great place to stay, feel like home.

2026-05-13 • via Nuitee
J
Josefa • couple • cl
10
Pros:

Ubicación

2026-05-10 • via Nuitee
M
Maria Isabel • family_with_children • ch
8
Würde wieder hehen
Pros:

Kein Frühstück vorhanden
Jedoch rundherum viele Möglichkeiten zum frühstücken

Cons:

Die Zimmertüren sollten isoliert werden damit man weniger Geräusche aus dem Treppenhaus hören kann

2026-05-05 • via Nuitee
T
Timothy • couple • ch
10
Fantastic, cozy hotel in the heart of Polanco with friendly staff and nice rooms. Would book again.
Pros:

The service at the hotel was excellent and very friendly. We got one of the larger rooms with the terrace because we wanted space for our suitcases. We enjoyed the room and equipment very much. The bathroom and shower were large and the shower had good water pressure, which was nice. Also the beds are super comfortable, though the pillows were all very well stuffed and we would have preferred a lesser stuffed pillow, if we want to nitpick about something. But the mattress was great, plenty of space and good bathrooms. Also, the fridge was large and the roof top bar has complimentary tequila, scotch and mezcal which was a very nice touch too. The location is great, in the heart of Polanco and there are many cafés right next door and in the area to have breakfast. The place also feels more like a private aparment than a hotel because of its size, which we enjoyed very much. We actually didn't encounter many other guests.

Cons:

Everything was excellent, though instead of having 4 very well stuffed pillows I'd recommend they provide 2 well stuffed ones and 2 lesser stuffed ones. I'm not sure if they offer this if you ask, as we never mentioned it.

2026-05-05 • via Nuitee
V
Vanessa • couple • gt
10
2026-04-26 • via Nuitee
U
Ulrike • solo_traveller • de
10
Sehr tolles kleines Hotel, sicher und komfortabel.
Pros:

alles war toll, ein kleines Boutique Hotel mit sehr nettem Personal.

Cons:

eigentlich nichts.

2026-04-19 • via Nuitee
K
kelly • solo_traveller • us
10
2026-04-17 • via Nuitee
I
Ian • couple • us
8
Pros:

The included breakfast was great at the cafe downstairs. Overall the room was good. The service and staff were wonderful.

Cons:

The bed was uncomfortably firm. The bathroom in our room (#3) could use a refresh, to bring it back to the condition of the rest of the room and casa.

2026-04-07 • via Nuitee
S
Samano • couple • es
1
Tenía una reserva confirmada y pagada hacía tiempo reservada en Booking y cuando llegamos nos dijeron que no había reser
2026-03-25 • via Nuitee
C
Christian • solo_traveller • py
9
Pros:

Excelente servicio y atención del personal sobre todo. Ammenities muy interesantes. Practicidad de cafetería de calidad pegado al local.

2026-03-23 • via Nuitee