Hampton Inn & Suites San Mateo-San Francisco Airport

Hotels
•
Hampton Inn
9.1 (697 reviews)
2940 S. Norfolk Street , San Mateo , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Shopping on site
Front desk (limited hours)
Express check-in
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Good breakfast variety
Cons:
Rude housekeeper interaction
Uncomfortable beds
Noise from outside and inside

Categories

Cleanliness
8.55
Generally clean, but some mentioned issues like a room scent and thin walls.
Service
9.55
Staff was reported as friendly and helpful, but one major complaint about a rude housekeeper.
Location
9.55
Conveniently located with easy access to the area, positively highlighted by several guests.
Room Quality
8.55
Rooms generally clean and modern, but complaints about uncomfortable beds and noisy surroundings.
Amenities
9.05
Basic amenities available with good breakfast options, but breakfast setup could be improved.
Value for Money
8.55
Perceived as high in some aspects, but specific complaints about additional charges like pet fees.
Food and Beverage
9.05
Breakfast options were varied and plentiful, though some quality concerns were expressed.
Overall Experience
9.95
Most guests had positive experiences, despite some minor issues that affected specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:30

Property Description

Convenient Location
Located in San Mateo, Hampton Inn & Suites San Mateo-San Francisco Airport offers easy access to popular attractions like Shoreline Amphitheatre and Oracle Park. With Union Square and Oakland Coliseum also within reach, our hotel provides the perfect base for exploring the area.

Comfortable Accommodation
Our air-conditioned rooms feature private bathrooms, TVs, and complimentary toiletries, ensuring a comfortable stay for all guests. The attentive reception staff is always on hand to offer tips and assistance, making your visit even more enjoyable.

Nearby Landmarks
Situated just a short distance from San Francisco City Hall, Moscone Center, and San Francisco International Airport, Hampton Inn & Suites San Mateo-San Francisco Airport is the ideal choice for travelers seeking convenience and comfort during their stay.

Book your stay at Hampton Inn & Suites San Mateo-San Francisco Airport now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 697 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.95
J
Jonathan • solo_traveller • us
8
2026-03-14 • via Nuitee
J
Justine • family_with_children • us
7
Great stay
Pros:

Comfortable, large, clean room and hotel. Nice free breakfast. Close to the San Mateo Event Center.

Cons:

Nothing

2026-03-13 • via Nuitee
J
Jennifer • couple • us
9
Great stay
Pros:

Clean and good location

Cons:

Nothing

2026-03-02 • via Nuitee
J
Jen • family_with_children • ca
9
Great overall, need to get new baby cribs!
Pros:

Great location, great breakfast with various options, clean hotel

Cons:

The crib was terrible. It was not safe for a baby to sleep in so we had to buy one at the store

2026-02-27 • via Nuitee
T
Tracy • solo_traveller • us
10
Comfortable stay with wonderful extras.
Pros:

It was a very nice and welcome surprise to have oatmeal and coffee (with my preferred creamer) available every morning as early as 6am. The extras available for purchase in the lobby were much appreciated also.

The location is great and the room (queen suite) was roomy and comfortable.

Cons:

Nothing

2026-02-26 • via Nuitee
J
Jonathan • family_with_children • us
9
2026-02-26 • via Nuitee
R
Renzo • family_with_children • pe
10
Excellent service and hotel cleanliness
Pros:

Clean

Cons:

Nothing

2026-02-24 • via Nuitee
T
TEKAI • family_with_children • tw
10
2026-02-23 • via Nuitee
C
Cecilia • family_with_children • us
9
Pros:

The staff was friendly and the room was very nice and clean.

2026-01-30 • via Nuitee
K
Katie • solo_traveller • us
9
2026-01-26 • via Nuitee
L
LATONYA • extended_group • us
10
2026-01-25 • via Nuitee
Y
YICHIAO • couple • us
9
2026-01-23 • via Nuitee
M
Mary • couple • us
9
2026-01-22 • via Nuitee
R
Robert • couple • us
9
Enjoyable stay. Easy check in check out. The room was clean, bright, attractive and well equipped.
Pros:

The hotel and accommodations. Towels, linens, furnishings were all very nice.

Cons:

Finding the front entrance driving in and parking near the entrance to the hotel was a premium.

2026-01-20 • via Nuitee
K
Krishna • family_with_children • us
9
2026-01-20 • via Nuitee
L
Lynda • family_with_children • us
10
Pros:

The breakfast was great. Plenty of choices.

Cons:

Nothing that I can think of

2026-01-20 • via Nuitee
J
Josh • solo_traveller • us
7
Pretty good for the price.
Pros:

This place was ok. It is a newer building and it was pretty clean. Not too much noise even though it overlooks the freeway. I did not like the neighborhood. I was expecting my car to be broken into although that never happened. The price is reasonable and I would stay there again.

Cons:

Sketchy neighborhood.

2026-01-20 • via Nuitee
A
Andreas • solo_traveller • dk
8
2026-01-19 • via Nuitee
W
William • couple • us
7
Pros:

breakfast buffet was lower than average.

Cons:

breakfast

2026-01-19 • via Nuitee
R
Ricardo • family_with_children • ch
8
2026-01-19 • via Nuitee