Casa Chaká Boutique

Hotels
Independent
5.6 (4 reviews)
37 X 52 Y 54, 472G, Mérida, YUC, 97205 , Mérida , MX

Pets allowed

Facilities

Express check-out
Free WiFi
Garden
Express check-in/check-out
Wheelchair accessible
Picnic area
Front desk (limited hours)
Express check-out
Smoke-free property
Express check-in

Review Highlights

Pros:
Attractive design
Convenient location
Good shower
Cons:
WiFi issues
Pool maintenance problems
Noise disturbances
Lack of blankets

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel overall, although there were some mixed opinions.
Service
6
Service received mixed reviews, with some guests praising the staff while others faced issues with WiFi and pool maintenance.
Location
8.8
Guests found the hotel's location convenient, being close to CMA Hospital and key landmarks.
Room Quality
7.5
Rooms were generally well-equipped with amenities like a fridge and cutlery, but some guests had noise and bedding concerns.
Amenities
5
Amenities like WiFi and the plunge pool received negative feedback, impacting the overall rating in this category.
Value for Money
5.9
There were complaints about the WiFi, faulty pump, noise, and lack of blankets, affecting the perception of value for money.
Food and Beverage
5
Guests mentioned a lack of food options and services, resulting in a low rating in this category.
Overall Experience
6.8
While some aspects received positive feedback, issues with WiFi, noise, and amenities impacted the overall guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:29

Property Description

Private Pools and Smart TVs
Indulge in one of the 3 uniquely decorated guestrooms with private pools and Smart televisions, providing the perfect blend of luxury and entertainment.

Express Check-in and Check-out
Enjoy a seamless arrival and departure process with our express check-in and check-out services, allowing you more time to explore the vibrant city of Mérida.

Centrally Located
Located in Mérida Centro, Casa Chaká Boutique is just a short walk from popular attractions such as Paseo de Montejo and Yucatan International Convention Center, making it the ideal accommodation choice for your visit to Mérida.

Book Casa Chaká Boutique now for an unforgettable stay in Mérida's vibrant city center.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Airport code: MID

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

5.6
Based on 4 reviews
Cleanliness: 7.5
Service: 6
Location: 8.8
Room Quality: 7.5
Amenities: 5
Value for Money: 5.9
Food and Beverage: 5
Overall Experience: 6.8
C
Claudia
4
Pros:

Sábanas sucias, no te dejan agua con el calorón, muchos insectos

2024-06-28 via Nuitee
V
Verified traveler
2
Achtung Kakerlaken und Krabbeltiere aller Art!
Pros:

Wir haben zwei Zimmer für vier Nächte gemietet. Die Unterkunft hatte gute Bewertungen und auf den Fotos sah es auch ganz gut aus. Alles wurde digital abgewickelt: Bezahlung, Zugangsdaten etc..Als angekommen sind waren, waren wir von der Unterkunft enttäuscht- nicht wie auf den Fotos. Aber viel schlimmer war es, dass wir in unseren Zimmern von krabbelnden und fliegenden Kakerlaken heimgesucht wurden, es roch nach Katzenurin - gruselig. Als wir uns a den Host gewendet haben, hat er unser Anliegen ignoriert. Wir haben in einem anderen Hotel übernachtet, unser Geld haben wir nicht zurückbekommen, keine Entschuldung…nichts - und das für einen stolzen Preis. Wer sich in seinem Hotelzimmer wohlfühlen möchte, sollte wo anders hingehen.

2024-01-06 via Nuitee
A
Andrea family
6
Pros:

El lugar es bonito pero no está muy limpio, hay polvo en las decoraciones además de que solo dejan 1 papel de baño y un servicio de limpieza para toda la estancia, como no hay tiendas cerca se nos complicó un día que llegamos ya muy cansados y noche pero olvidamos que no había papel ya.

2023-09-14 via Nuitee
A
Alejandra
10
Pros:

Excelente lugar!

2023-08-31 via Nuitee