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Facilities
Property facilities
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Free WiFi
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Breakfast available (surcharge)
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Front desk (limited hours)
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Tours/ticket assistance
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Food and water bowls
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Change of towels (on request)
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Change of bed sheets (on request)
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Accessible shuttle
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No accessible shuttle
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Property Description
Relaxation at Your Fingertips
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities include complimentary wireless internet access and concierge services.
Gastronomic Delights
At Hotel Koox Jool Bacalar, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Perfect Location for Exploring
Located steps away from Laguna Bacalar Ecological Park and a short walk from Lake Bacalar, this hotel offers convenience for exploring nearby attractions such as Fort of San Felipe and Canal de los Piratas. Book your stay now for a memorable experience.
* Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Property Policies
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Accessibility
No elevators
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Pets
Pets allowed
Property policies
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Pets
Only dogs and cats are allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
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Accessibility
No elevators
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Pets
Pets allowed
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General
Professional property host/manager
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Pets
Pets allowed (no fees)
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Children and extra beds
No cribs (infant beds) available
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Pets
Service animals are allowed
Location
Guest Reviews
La habitacion muy improvisada, el baño olia a drenaje y la puerta sin cerrojo, el ruido exterior se oye demasiado, ademas que tiene un bar contiguo con mucho ruido
Casa C/4 Hab.más 2 cuartos 3X4 en lo que era el patio (todo tabla de madera y tubería PVC expuesta) 1A/C minisplit las rentan como cabaña? Pero lo más incomodo un Bar nocturno hasta 5am con alto volumen frente justo cuartos!
un hotel tipo familiar buena atención y limpieza recomiendo cuando visiten bacalar
N/A
The Staff are great and friendly.
We felt comfortable, safety.
Muy limpio y cómodo Tienes AA en tu habitación y tienes el control para regularlo
Room and installations were ok staff was friendly , ever since our arrival they offered us couple tours we agreed to take the half day tour , on the day of our tour they never showed up to pick us up witch means we lost the whole day waiting on them they never gave us an explanation or heads up that the tour wasn’t going to happened . that was really rude and disappointing
Muy buena ubicación, servicio y atención.
Everything was so perfect.
Since we arrive everyone was so gentle, the rooms are si comfy and it’s near the lagoon, of course I’ll be back to that amazing place.
Me pareció un poco elevado el precio, considerado que fue una cabaña la que me proporcionaron. Cuando ingresamos, había una gotera, en la cama estaba una cucaracha, había mucha humedad y el aire acondicionado nunca enfrió. Podría salvar el servicio, todos fueron muy amables y la ubicación yo diría que esta un poquito más alejado de lo q menciona la pagina.
Very disrespectful and advantageous people
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