Delek Holbox

El lugar esta hermoso, el servicio y la atencion excelente, la playa hermosa!! 10 de 10 a todo!!

Food was terrible.

Excelente lugar

Muy bonito hotel muy alejado que por un lado está bien, pero el servicio de restaurante y bar muy malo
Los alimentos muy bien pero el servicio deficiente

Lamentablemente al Llegar no se me reconocio la Reserva que habia ello., y se me dio otra Habitacion la cual no fue la que yo habia elegido.

Excelente hotel, muy bonito y el personal magnífico, los precios de los alimentos fueron un poco altos pero creo es en general en la isla, hermoso lugar

Hermoso lugar para relajarse, descansar

Las instalaciones son lindas, pero hay muchos centros de consumo cerrados supongo que por la poca ocupación que tienen.

Yo viaje en semana santa, me cobraron un Resort Fee por el uso del club de playa para que el restaurante del mismo estuviera cerrada (abandonado) y sin servicio de meseros, de repente se daba la vuelta un mesero pero era cada hora o más

Creo que no deberían cobrar ese resort fee para el servicio tan deficiente en el club de playa

I don't even know where to begin, from the location, to the room, service, staff, food and all round experience this is by far one of the best hotels I've ever stayed at. Thank you so much to Issac, Antonio, Reyna and Olga and everyone else who made our stay unforgettable

Está ubicado en unos de los lugares más lindos de la isla a solo unos pasos de playa punta coco.

I can’t say enough good things about Naay Boutique Hotel in Punta Cocos, Holbox. The food was incredible, but the staff were truly what made this place unforgettable. Reyna and Isaac at the front desk were phenomenal, they helped us plan amazing tours, gave us insider tips about the island, and even helped us get the best golf cart rental.

Olga and Antonio in food and beverage made every meal feel like something special. Their kindness and attention to detail made a huge impression on us. I wish I could remember the name of the security guard, because he went above and beyond, making sure we had packed lunches ready overnight for early morning excursions and even our long trip back to Cancún.

The hotel itself is spotless, beautifully decorated, and the pool is just chef’s kiss. I honestly don’t want to stay anywhere else, Naay has completely raised the bar. I miss it already.

La estancia padrísima, ideal para pasarla con amigas o en pareja! Y el hotel en general precioso .

It is a beautiful resort, delicious food, super friendly staff but there is definitely room for improvement:
-more than 2 capsules of coffee per day
-kayaks and bikes available for guests
-wifi signal is very weak

It is quite a distance from downtown Holbox but thats wxactly what we wanted, a peaceful place that gave us what we needed to relax and take time off.

Great customer service! Isaac was very helpful in all things. Love the gorgeous sunsets on this side of the island and walking distance from the bioluminescence experience.

Our stay was excellent. Staff was great, food was good, room was nice.

Not the best beach on the island but it was only a short walk to another.

Great place to watch the sunset!

Highly recommend it.

Excelente servicio por parte de los meseros y recepción del hotel! Está alejado del bullicio y a la orilla de la playa. Habitaciones limpias y muy cómodas

After staying for a week my husband and I were a little disappointed in the hotel…
Things we enjoyed:
- staff in all areas were extremely friendly and eager to help
- our room was very clean and the bed was very comfortable. We loved having a balcony to watch the sunset from!
- price of drinks were good and consistent with places in town
- we enjoyed our walk into town a couple times of day. It is 20-30 minutes which we knew when booking and were happy to do and felt safe doing!
Things we were disappointed with:
- the pool was never cleaned while we were there and had garbage floating around in it as well as a lot of sand / dirt
- the food we had was not great… we opted to eat elsewhere for every meal
- the beach area was not well maintained and didn’t have staff down there while we visited (photos on Expedia are not accurate)

This is the hotel you have been looking for! It is in a quiet and more natural part of the island, the staff is incredibly welcoming and kind, the rooms are clean and spacious, and the sunsets here are breathtaking.

While it may be a bit far from the city center, it is completely walkable (max 30 minutes and doable along the beach at low tide). You likely won't want to stay in the crowded and noisy center anyway.

There is a nice beach behind the property but if you prefer a lazy day reading by the pool, the cabanas and lounge chairs are very comfortable and the wait staff will absolutely attend to filling your empty cup. Bike rentals are also possible if you book the day before and make getting across the island a bit easier. Lastly, the food at the hotel is delicious and made on-site - their breakfasts are simple and nutritious.

I thoroughly enjoyed my time here and will absolutely return, especially when needing to recharge. Thank you for the wonderful stay.

Es bonito el hotel, pero la playa no tanto, esta muy alejado del centro y para caminar de noche es muy oscuro aunque la isla es un lugar seguro, cada taxi al centro es aprox 200 pesos y al no ser un todo incluido pues hay que salir a otros lugares a comer ya que ahí no había mucha variedad de comida, probamos una vez la cena y no fue mala pero no fue agradable para todos los días.

I loved this hotel, the location, the room, the beach (the sunsets were amazing)!
The staff were super friendly and helpful - especially Alex at the restaurant.
The food at the restaurant was excellent. However they didn’t always have everything on the menu.