Passalacqua

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I had an absolutely wonderful stay at Passalacqua. From the moment I arrived, the staff were incredibly warm, friendly, and genuinely eager to help with anything I needed. Everything at the hotel felt very accommodating and tailored to guests’ needs, from early check-in to room preferences, making the stay feel personal and effortless.

The atmosphere throughout the hotel is beautiful, relaxed, and elegant, with lovely seating areas both inside and outside. Every corner feels thoughtfully designed and gives off such welcoming, peaceful vibes.

Breakfast was one of the highlights. It felt home-style yet luxurious, with a great variety of fresh options.

Overall, it was a truly delightful experience, comfortable, charming, and full of warmth. I 100% recommend staying here!

Everything was perfect !

Simply Exceptional!
Highly recommend! We dined at the restaurant and had a delicious dinner. I had the truffle pasta, which was absolutely to die for. The atmosphere was beautiful, with lovely live piano music. The service was excellent, and the property itself, the hotel and especially the grounds, was absolutely stunning. A truly memorable evening!

I went there with my husband for a romantic weekend, and the place surpassed our expectations — especially since I had heard so much about it from other guests and in the press, as it often wins hospitality awards.

The attention to detail in absolutely everything is mind-blowing, and the romantic atmosphere created throughout the property is truly unique. The staff were excellent, always attentive and very friendly.

We also had a fantastic mixology class with Andrea — I highly recommend it!

Passalacqua is without doubt one of the prettiest hotels I’ve ever seen. The gardens, the atmosphere, the setting on Lake Como — stunning. That’s where the positives end.

I was pregnant when I stayed, and we had booked the hotel as soon as it was crowned “Best Hotel in the World.” Wow… were we (and the committee) wrong.

We hadn’t originally planned to dine at the hotel, but when heavy rain canceled our dinner plans elsewhere, we decided to stay in. Despite being guests of the hotel, there was no space for us in the restaurant. We were sent to the bar for “snacks.” Fine — except when I ordered a simple salad, it arrived with 7 or 8 flies inside. Absolutely disgusting. After endless apologies from the staff, we left the whole experience questioning how on earth this hotel could top any global list.

Passalacqua may look like a dream, but the food and execution were a nightmare. Whoever is choosing the “50 Best” list needs a serious reality check. For me, this was not luxury hospitality — it was a scam dressed up in pretty gardens.

There are no words to describe how truly magical Passalacqua is. From the moment you enter the exquisite garden property and are greeted by the most delightful and courteous staff you are in a place like no other. Separate from the hustle and bustle of Lake Como, Passalacqua is sheer euphoria. The decor is truly unparalleled, a small museum - and the food is an art as well. Savor every moment!
Thank you Passalacqua, a birthday and Anniversary I will never forget!

About the positive aspects, I could write a book. This place should be #1 on the 50 hotels chart, not #2. I visited both and this is much superior. Hospitality is at its maximum, the whole team is perfectly trained. I never experienced this in Europe, only in the Middle East. Food perfect. Cleaning perfect. Design perfect. Nature aswell. You’ll see more in the photos.

On the negative side, just small things: the room had very low humidity, internet near the pool was a bit weak, and the shower smelled a little. Aside from this, everything was great. Congrats for what you’ve built, the experience was amazing.

Passalacqua delivers a true wow-effect from the very first moments. The historic villa and immaculate grounds are breathtaking, and my room — despite its classic style — was exceptionally comfortable and beautifully designed. Three fully opening windows brought in plenty of light and fresh air, the Wi-Fi worked flawlessly, and there was a well-stocked minibar, convenient sockets, and a beautiful full-height mirror.

A special highlight was the freshly brewed Americano available at the bar any time of day — no capsule machines here. Breakfast was one of the best I’ve ever had in a hotel, with comfortable seating and excellent food. Dinner offered an unforgettable fine dining experience with spectacular views, and the entire F&B team deserves the highest praise.

The only minor downside was the older air-conditioning system, which cooled quite strongly even on warmer settings — but with the windows open at night, the fresh air made for a perfect sleep.

After having stayed at Passalacqua, I don't really understand how any search engine reviews could be less than 5 stars. The property itself is magnificent. They've somehow managed to combine understatement and opulent luxury, the beauty of nature with the beauty of art and architecture. Just sitting by the pool, gazing out at the lake and the mountains and across the amazingly manicured gardens - is to see beauty on many levels.

I was initially a bit apprehensive because I'd heard of some glitches with the service at this property. But honestly, I saw no sign of this. All the staff members were eager to help in any way they could, always with a suggestion and a smile. The housekeepers did such a thorough job we were blown away. They didn't just re-stock our mini-bar, for example, they took note of what we did and didn't drink the day before, and gave us more of what we used and less of what we didn't. They literally brushed out the tassels of the area rug every time they cleaned the room.

And as a side-note, we are high-maintenance guests because we keep a kosher diet. When I contacted the hotel and asked whether they could accommodate, they gave me several options, and they even have a separate prepared menu they designed just for any kosher guests they may have. They cordoned off an area of their kitchen, purchased new utensils, and brought in kosher meats and cheeses just so that we'd feel comfortable.

I can't say enough good things about this hotel. The only drawback is the cost (which is high), but if budgets allow, I'd highly recommend Passalacqua.

Passalacqua is stunning, absolutely idyllic. The elevated position, the glorious gardens, the stylish, no expense spared design and decoration - simply beautiful. I came for lunch and was warmly welcomed. Staff were wonderful - fun, friendly and unpretentious from start to finish. A perfect sunny day meant most diners opted for the outdoor terrace, enjoying its wraparound vistas over manicured grounds and the pretty town of Moltrasio.
Food was very good, as indeed it should be given the prices. You can go a la carte or choose from 2 short tasting menus (€250 or €350 respectively).
An indulgent but memorable experience.

Best restaurant and view in Europe.
Been in Lake Como for eight days and have eaten at the best restaurants, but was far above everything else.
The service we received from the warm staff was like I was at a family reunion. We especially appreciated Simone Migliorin who was the most professional person I have interacted with in all my trips to Italy and Europe.

Most stunning property, grounds, design, branding, food and service. It was like being in a dream. The rooms beautifully appointed with the most extra of Dyson hair appliances, blowers, curlers, flat irons etc. everything in this place is eye candy and feels like you are in a Wes Anderson picture perfect movie.
I think JJ Martins design was a perfect bridge between old and cool hip new. Makes you want all the umbrellas, pillows chairs, fabrics etc.
Loved using the outdoor rowing machines overlooking the lake and the spa was unique. I would not recommend this property if not fully mobile because of the steep grounds which also make it so stunning.
If planning a stay here choose to do little outside and enjoy the property. A big thank you to the lovely staff. Can't wait to be back!

Hands down the most beautiful hotel I have ever been to. Every detail is perfection, luxurious without being stuffy or obnoxious. We only visited for lunch on a sunny Sunday as we live in Milan, but will absolutely be coming back to stay. The staff and service were incredible - very kind and friendly even though we weren’t overnight guests. Clear standout vs our experience at some of the other luxury properties in the area. Stunning picture perfect pool. Expensive but not overpriced because the experience was worth every penny. We felt like we were on a movie set. Cannot wait to come back and experience the property more. Thank you to the staff for a perfect day that we will remember for a long time.

The most beautiful place on Lake Como. It was a magical paradise. The service was impeccable and design details were thoughtful and luxurious.

Everything is amazing best hotel, I have ever stayed