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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Karaoke
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Indoor play area
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Kids' club
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Airport shuttle (free)
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the spa-like suites and enjoy the BluPura Filtered Water System with sparkling and flat water, plus a pebble ice machine in every room.
Breathtaking City Views
Experience stunning city views from the comfort of your room, perfectly complemented by unique wall art and free Wi-Fi access.
Convenient Dining Options
Savor made-to-order breakfast at Little Flower's Lookout and explore lunch and dinner venues at Fish Village and The Buffet. End your day with bar food and cocktails at Achille's Lobby Lounge.
Book your stay at voco Fiorello - LaGuardia East, an IHG Hotel, to immerse yourself in luxury and convenience during your visit to Flushing, Queens.
Please note that a credit card is required at the time of check in. Cash is accepted only at the time of check out.
Please note, there is a $50 incidental authorization hold put on your credit card at the time of check-in.
Guests under the age of 21 can only check in with a parent or official guardian.
Please note, when booking 10 or more rooms, different terms and conditions will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 1 per hour.
Location
Guest Reviews
Close to the airport
The room was dirty
Above a karaoke bar. Could hear music and people talking throughout the night. Pre-paid breakfast is a joke. Cheaper to pay for breakfast on site. Also, would not call what they served breakfast.
Clean good position
It was clean.
We had two complimentary bottles of water in our room upon arrival.
Being as we had stayed at this exact location a year ago, we were excited to return. However, upon check-in, we were met with a less than friendly desk clerk. When we were given our room keys and breakfast meal vouchers, I noticed we were only given two vouchers despite us being a family of 4. Two adults and two children were specifically included in our reservation and I had opted to pay extra for our room to have breakfast included. (Please note, our family stayed at this exact location last spring and the Voco Fiorello Times Square location last summer—both times opting for the package where breakfast would be included in our stays and received 4 breakfast vouchers each time). When I mentioned to the desk clerk that we had 4 guests, she told me that we could pay for two of us and that we would only get two vouchers. I mentioned that I paid extra in my reservation to ensure breakfast was included and she insisted that we could only have two vouchers. When we got to our room, I double checked our reservation to ensure the guest info was indeed accurate and included in our booking and sent a message to the property (to have in writing) that I was inquiring about the breakfast vouchers.
We checked out early this morning and have yet to receive any kind of response. In fact, the same clerk was working this morning and was even less friendly than the night before. After paying over $450 for a one night stay, I was not going to pay $20+ each for two of us to pick from the three small breakfast options that were offered.
Needless to say, we will NOT be returning to this Voco Fiorello location and quite possibly, will skip others from now on as well. Very disappointing after such a wonderful stay previously.
The entire stay was amazing!
Nothing!
The room was relatively clean with no carpet, and the beds were comfortable. Drinking water was supplied, and the staff were nice. There’s also a Chinese restaurant in the building, which was a nice convenience since we were all jet-lagged after a long flight.
The tub was a little rusty, so we ended up not using it. One of the elevators in the building was out of service, which meant longer waits. The lobby is on the second floor, which can be inconvenient if you’re traveling with a lot of luggage. The hotel is also right next to a KTV, so it can get a bit noisy.
Very good for value
Too far from the center
Nothing
Dirty smell Chinese food the entire floor
no
I really regret staying at this hotel. I didn’t sleep well at all because the air conditioner was way too loud, and I couldn’t fall asleep peacefully. When I opened the window, there were a lot of mosquitoes. The hotel is also too far from the busy areas; it takes about 20 minutes to drive there. I won’t come back next time.
The cleanliness and the staff at the front desk was very accommodating being that I checked out a day early and when my flight was canceled they allowed me to get back my same room with no fuss
I only wish there was a microwave in the room instead of having to go to the lobby to heat out food up
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