Holiday Inn Express & Suites - Austin - Manor by IHG

Hotels
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Holiday Inn Express
9.1 (233 reviews)
11918 Ring Drive , Manor , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy rooms
Breakfast quality
Stains on towels

Categories

Cleanliness
8.69
Mixed sentiments; some guests found the rooms clean, but issues with stains on towels and mildew affect the overall sentiment.
Service
10
Staff consistently praised for their friendliness and helpfulness, creating a positive experience.
Location
9.66
Location frequently mentioned as ideal, especially for nearby events.
Room Quality
8.7
Rooms are mostly clean and comfortable, but soundproofing issues reported affect overall satisfaction.
Amenities
9.15
Good amenities noted, though the pool was mentioned as unheated.
Value for Money
8.68
Some guests felt the price did not match the experience, particularly for breakfast offerings.
Food and Beverage
8.14
Breakfast quality and selection received negative feedback, impacting overall sentiment.
Overall Experience
9.79
General consensus is a positive stay despite some issues, leading to a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Convenient Location
Located just 22 km from Moody Center and within close proximity to popular attractions such as the University of Texas at Austin and Capitol Building.

Modern Amenities
Guests can enjoy access to an outdoor swimming pool, fitness center, and a shared lounge for relaxation and leisure.

Business-Friendly Services
The hotel provides a 24-hour front desk, business center, and proximity to Austin Convention Center, ideal for corporate travelers.

Book your stay at Holiday Inn Express & Suites - Austin - Manor for a comfortable and convenient experience in Manor.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 233 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 8.14
Overall Experience: 9.79
R
Rosa • couple • us
6
It was a decent stay
Pros:

It was very clean. Breakfast was good stuff were kind a lot of restaurants in shopping, around the area.

Cons:

Walls are too thin. The person staying next to me had the music way too loud after 11 PM. Staff had to come and tell him to put the music off a couple of times and then he started making noise around 4 AM again had a horrible night I had to go to a wedding that day and due to the lack of sleep, didn’t have fun. Also, the television screen was broken when turned on there were multiple green lines across.

2026-01-30 • via Nuitee
N
Natalie • couple • us
10
2026-01-29 • via Nuitee
D
Dowd • solo_traveller • us
10
2026-01-28 • via Nuitee
A
Alan • couple • us
10
2026-01-22 • via Nuitee
N
Nicolas • solo_traveller • us
10
2026-01-21 • via Nuitee
G
Giselle • couple • us
10
2026-01-19 • via Nuitee
H
Hammitt • extended_group • us
9
overall my stay was wonderful the staff in the morning excellent and evening very polite
Pros:

it was very good could scabble eggs instead of all cheese in them

Cons:

the floors in our bathroom were a little dirty and a spider scared the heck out of us

2026-01-19 • via Nuitee
L
Laura • couple • us
9
2026-01-19 • via Nuitee
G
Glenn • family_with_children • ca
7
Pros:

Breakfast was excellent

Cons:

The rooms were not very sound proof.

2026-01-19 • via Nuitee
G
German • extended_group • us
9
Excelente para una estadía cómoda y buena comida
Pros:

La comida

Cons:

Lo lejos

2026-01-15 • via Nuitee
J
Jerry • couple • us
10
2026-01-11 • via Nuitee
E
Edwin • family_with_children • us
9
Nice facility in a good location.
Pros:

The breakfast was very good, however, availability time should be extended an additional hour to accommodate late sleepers.

Cons:

1. Mattress on the sleeper/sofa was not comfortable. 2. Front desk staff did not maintain accurate record of the room number assigned to my name and credit card. When a relative arrived and asked for me (by name) in room #411- he was told I was NOT in that room. The next day when I checked-out, the receipt provided by the staff had incorrect name/credit card billing associated with room #411 (which my family stayed in). The Manager had to correct computer records and print a revised receipt with correct billing information.

2026-01-05 • via Nuitee
R
Rafael • family_with_children • us
8
2026-01-02 • via Nuitee
D
David • couple • us
10
2026-01-01 • via Nuitee
J
Jim • couple • us
9
Decent 5-day stay
Pros:

Staff, amenities, location

Cons:

Room door was out of alignment. Pool not heated

2025-12-31 • via Nuitee
L
Lisa • solo_traveller • us
10
2025-12-29 • via Nuitee
E
Emily • extended_group • us
10
2025-12-27 • via Nuitee
M
Maricela • couple • us
8
2025-12-08 • via Nuitee
A
Anna • couple • us
5
I was unimpressed with the
Pros:

Location was idea! The staff at check in and check out.

Cons:

Room: The room looked and smelled freshly cleaned and was a nice size. The beds were so soft that we could not get comfortable. They put us in an adjoining room which might have been okay but, the adjoining door had about a one inch gap at the bottom which meant we could hear the TV, conversations and snoring.
Breakfast: no fruit of any kind, the hot food was lukewarm at best, not much selection of cereal, yogurts or milk. They had a pancake machine which unimpressive.
Staff: The young lady who greeted us and checked us in and the young lady who check us out were the stars of the property. They deserve 5 stars!
Bottom line: It definitely was not worth the almost $200.00 nightly room cost.

2025-11-29 • via Nuitee
S
Stafford • solo_traveller • us
10
Pros:

Very friendly staff!

2025-11-13 • via Nuitee