Hotel Genevieve, part of JdV by Hyatt

Hotels
•
Joie De Vivre
9.4 (524 reviews)
730 East Market Street , Louisville , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Great Amenities
Excellent Food
Cons:
Service inconsistencies
False room size advertisement
Limited parking options
Noise from surroundings

Categories

Cleanliness
8.76
Some reviews indicate cleanliness but note issues with room quality.
Service
9.73
Overall friendly and accommodating staff, although some service issues noted.
Location
9.27
Location is generally good, though some reviews mentioned street closures and accessibility issues.
Room Quality
9.22
Rooms are described as clean and unique, but some complaints about false advertising and noise.
Amenities
9.75
Good amenities but the absence of a proper breakfast location noted.
Value for Money
8.71
Concerns raised about high prices for valet and limited breakfast options.
Food and Beverage
9.76
Restaurant has great food, but breakfast options could be improved.
Overall Experience
10
Mostly positive experiences with minor issues that do not detract from the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 20:52

Property Description

Luxurious Accommodation and Convenient Location

Exquisite Dining Experience

Indulge in a culinary journey at Hotel Genevieve's restaurant offering a delectable fusion of American and French cuisine. With options ranging from vegetarian to dairy-free and vegan, there is something to satisfy every palate.

Modern Amenities and Exceptional Service

Experience comfort and convenience with room service, a 24-hour front desk, and private parking. Each room is equipped with a seating area, TV, and safety deposit box, ensuring a relaxing stay. Plus, the hotel's proximity to major attractions like the Kentucky Center for the Performing Arts and the city centre adds to the overall appeal.

Ready to elevate your stay in Louisville? Book now at Hotel Genevieve for a memorable experience!

Important information:

8 rooms or more are considered a group - any booking over 8 rooms will be canceled. To have a group at the property please contact us directlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

9.4
Based on 524 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.75
Value for Money: 8.71
Food and Beverage: 9.76
Overall Experience: 10
K
Kylee • solo_traveller • us
8
2026-02-10 • via Nuitee
L
Lihchyn • family_with_children • us
7
2026-02-09 • via Nuitee
A
Ashley • couple • us
10
2026-02-09 • via Nuitee
C
Criswell • couple • us
10
2026-01-28 • via Nuitee
P
Pedro • couple • pt
9
Uma agradável surpresa.
Pros:

Atmosfera europeia

Cons:

Colchão podia ser um pouco mais robusto

2026-01-20 • via Nuitee
J
Jenna • solo_traveller • us
8
Beautiful hotel, good location, needs better upkeep
Pros:

Beautiful design!

Cons:

Many things were broken in our room or didn't work. Some of the staff wasn't very friendly. We only made one request and they never bothered.

2026-01-20 • via Nuitee
T
Teela • couple • us
5
2026-01-19 • via Nuitee
L
LaDonna • couple • us
7
hotel is great BEST lotion, shampoo, conditioner and soap Ive EVER used at a hotel, that says a lot!
Pros:

Location was great except they closed off the street and the hotel did not provide any instructions for getting to the valet area. We ended up backing up through the alley to get our vehicle back to valet.

Cons:

See above Valet Parking
On our last night we decided to have a nightcap in the upstairs lounge. The hostess said we could only sit at the bar since we did not have a reservation. There were many tables open and only about 45 ppl there, we were stumped. The waitress ended up moving us to a table. The hostess said "If the firemarshal comes we are in big trouble". Working for Four Seasons Hotels for 17 years and a meeting planner for the last 15 years, I can tell you this was very poorly handled, especially since she let in all "younger" people after us with no issues. She needs a lesson regarding equality.

2026-01-19 • via Nuitee
P
Penny • couple • us
5
Much better a year ago, although all personnel were friendly and tried to be helpful.
Pros:

Clean. Birdies. Valet personnel helpful. Pet friendly.

Cons:

Location degraded. Loud and busy. Too crowded to enjoy bar during this visit.

2026-01-19 • via Nuitee
K
Kimberley • couple • us
10
Beautiful midcentury modern hotel with comfortable beds near awesome restaurants and shopping
Pros:

Friendly staff, clean, nice decor,comfortable beds, beautiful rooms

Cons:

Nothing

2026-01-02 • via Nuitee
J
John • couple • us
10
2025-12-03 • via Nuitee
D
Deb • couple • us
10
Entire staff was fantastic, friendly, and very accommodating.
Pros:

Valet service was wonderful while facing quite challenging street restrictions.

2025-11-11 • via Nuitee
L
Lisa • family_with_children • us
10
Fantastic,beautiful property. We will be back.
Pros:

We loved everything about the hotel. The restaurant had a great burger! The store could use more basic variety in affordable necessities. Also...Definitely need a small stool or foot prop for the shower:)
But fabulous over all. We will stay again!

Cons:

Maybe better security around the perimeter. There were unsavory characters outside wandering. There was no blanket or spread on the bed....odd. However, we normally bring our own blankets so not really a problem for us.

2025-11-10 • via Nuitee
K
Karin • solo_traveller • us
6
Cons:

The street it’s on was closed off when I arrived in the evening and it was really hard to get in and find the front door with the street closure. The guy at check in really didn’t seem to care much when I told him. He wasn’t very informative at check in about any hotel info, where my room was and he also didn’t tell me about needing to scan my keycard on the elevator in order to push a button and ascend to a floor.

2025-11-08 • via Nuitee
M
Marcelo • extended_group • cl
7
Bien, pero esperaba mas por el precio.
Pros:

la ubicación estaba bien, el hotel tenía valet parking (carísimo) y no tenía desayuno. El desayuno era un local contiguo donde comprar café y algún muffin.

Cons:

Que no tuviera un lugar donde tomar desayuno adecuadamente.

2025-11-06 • via Nuitee
M
MacHarg • couple • us
9
Pros:

Overall everyone was friendly and helpful. Rooms clean hotel overall eclectic and interesting.

Cons:

I didn't realize the parking was limited and valet costs.

2025-10-22 • via Nuitee
E
Evan • couple • us
1
Pros:

Decore

Cons:

The room booked online stated it would be 2529 sq ft.
The room wasn't even 400 sq ft.
False advertisement, when I told the front desk agent their only response was - did you measure it?

2025-10-13 • via Nuitee
M
Michele • partner
8
Pros:

The rooms are unique. But dark with dark blue walls and the lighting was dim. Overall a nice place to stay with quite a few options nearby for food and drinks. The rooftop bar is nice for a drink before a night out. Ride share was readily available and made it so easy to get around town. I’d stay here again

2025-10-12 • via Nuitee
A
Anastasia
10
Pros:

Staff was very friendly and accommodating. Room was clean and cozy. I would stay again.

2025-10-12 • via Nuitee
B
Bertha • partner
8
Pros:

Nice room and amenities
poor lighting
Loud music

2025-10-12 • via Nuitee