Hotel Genevieve, part of JdV by Hyatt

Hotels
Joie De Vivre
9.4 (529 reviews)
730 East Market Street , Louisville , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Great Amenities
Excellent Food
Cons:
Service inconsistencies
False room size advertisement
Limited parking options
Noise from surroundings

Categories

Cleanliness
8.76
Some reviews indicate cleanliness but note issues with room quality.
Service
9.73
Overall friendly and accommodating staff, although some service issues noted.
Location
9.27
Location is generally good, though some reviews mentioned street closures and accessibility issues.
Room Quality
9.22
Rooms are described as clean and unique, but some complaints about false advertising and noise.
Amenities
9.75
Good amenities but the absence of a proper breakfast location noted.
Value for Money
8.71
Concerns raised about high prices for valet and limited breakfast options.
Food and Beverage
9.76
Restaurant has great food, but breakfast options could be improved.
Overall Experience
10
Mostly positive experiences with minor issues that do not detract from the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 20:52

Property Description

Luxurious Accommodation and Convenient Location

Exquisite Dining Experience

Indulge in a culinary journey at Hotel Genevieve's restaurant offering a delectable fusion of American and French cuisine. With options ranging from vegetarian to dairy-free and vegan, there is something to satisfy every palate.

Modern Amenities and Exceptional Service

Experience comfort and convenience with room service, a 24-hour front desk, and private parking. Each room is equipped with a seating area, TV, and safety deposit box, ensuring a relaxing stay. Plus, the hotel's proximity to major attractions like the Kentucky Center for the Performing Arts and the city centre adds to the overall appeal.

Ready to elevate your stay in Louisville? Book now at Hotel Genevieve for a memorable experience!

Important information:

8 rooms or more are considered a group - any booking over 8 rooms will be canceled. To have a group at the property please contact us directlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

9.4
Based on 529 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.75
Value for Money: 8.71
Food and Beverage: 9.76
Overall Experience: 10
L
Levi solo_traveller us
10
2026-03-16 via Nuitee
T
Tyiesha couple us
10
2026-03-16 via Nuitee
M
Meredith couple us
10
Fantastic hotel
Pros:

Everyone & everything

Cons:

Nothing

2026-03-16 via Nuitee
A
Anna couple us
8
Pros:

The location was convenient to my conference. I was able to walk to it without any difficulties.

Cons:

The fact that for the price, there wasn't a microwave in the room. But there was an induction pot for coffee, which blew the braker in the room. .

2026-03-14 via Nuitee
M
michael couple us
10
2026-03-09 via Nuitee
M
Michelle couple us
9
2026-03-02 via Nuitee
A
arthur family_with_children us
7
2026-03-01 via Nuitee
J
Jimmy couple us
9
2026-02-23 via Nuitee
F
Fabian couple us
10
Would come there anytime for a great stay
Pros:

Comfortable

Cons:

Clean

2026-02-23 via Nuitee
K
Kylee solo_traveller us
8
2026-02-10 via Nuitee
A
Ashley couple us
10
2026-02-09 via Nuitee
L
Lihchyn family_with_children us
7
2026-02-09 via Nuitee
C
Criswell couple us
10
2026-01-28 via Nuitee
P
Pedro couple pt
9
Uma agradável surpresa.
Pros:

Atmosfera europeia

Cons:

Colchão podia ser um pouco mais robusto

2026-01-20 via Nuitee
J
Jenna solo_traveller us
8
Beautiful hotel, good location, needs better upkeep
Pros:

Beautiful design!

Cons:

Many things were broken in our room or didn't work. Some of the staff wasn't very friendly. We only made one request and they never bothered.

2026-01-20 via Nuitee
P
Penny couple us
5
Much better a year ago, although all personnel were friendly and tried to be helpful.
Pros:

Clean. Birdies. Valet personnel helpful. Pet friendly.

Cons:

Location degraded. Loud and busy. Too crowded to enjoy bar during this visit.

2026-01-19 via Nuitee
L
LaDonna couple us
7
hotel is great BEST lotion, shampoo, conditioner and soap Ive EVER used at a hotel, that says a lot!
Pros:

Location was great except they closed off the street and the hotel did not provide any instructions for getting to the valet area. We ended up backing up through the alley to get our vehicle back to valet.

Cons:

See above Valet Parking
On our last night we decided to have a nightcap in the upstairs lounge. The hostess said we could only sit at the bar since we did not have a reservation. There were many tables open and only about 45 ppl there, we were stumped. The waitress ended up moving us to a table. The hostess said "If the firemarshal comes we are in big trouble". Working for Four Seasons Hotels for 17 years and a meeting planner for the last 15 years, I can tell you this was very poorly handled, especially since she let in all "younger" people after us with no issues. She needs a lesson regarding equality.

2026-01-19 via Nuitee
T
Teela couple us
5
2026-01-19 via Nuitee
K
Kimberley couple us
10
Beautiful midcentury modern hotel with comfortable beds near awesome restaurants and shopping
Pros:

Friendly staff, clean, nice decor,comfortable beds, beautiful rooms

Cons:

Nothing

2026-01-02 via Nuitee
J
John couple us
10
2025-12-03 via Nuitee