CRYSTAL PALACE RESORT

Hotels
7.8 (683 reviews)
1600 Texas 87 , Bolivar Peninsula , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Lack of coffee in rooms
Outdated amenities
Uncomfortable beds

Categories

Cleanliness
7.63
Most reviews mention clean rooms, but some complain about outdated facilities.
Service
8.6
Staff is frequently noted as friendly and accommodating.
Location
8.64
The hotel is highlighted for its proximity to the beach and convenient location.
Room Quality
7.59
Rooms are spacious, but there are complaints about comfort and outdated features.
Amenities
7.12
Lack of coffee in rooms and limited amenities affect the overall rating.
Value for Money
8.08
Generally good value for price with spacious rooms, though some services were lacking.
Food and Beverage
6.63
No coffee availability and lack of breakfast options noted by multiple reviewers.
Overall Experience
8.1
Mixed with positive aspects noted, but several complaints affect the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:57

Property Description

Luxurious Accommodation
Located in Bolivar Peninsula, just 1.5 km from Crystal Beach, CRYSTAL PALACE RESORT offers a luxurious stay with air-conditioned rooms, private bathrooms, and room service. Each room is equipped with a flat-screen TV and cozy bed linens for your comfort.

Relaxing Outdoor Pool
Unwind by the outdoor swimming pool or enjoy a BBQ with the provided facilities at this 3-star hotel. Whether you prefer a refreshing dip or soaking up the sun, our pool area is perfect for relaxation.

Convenient Amenities
With free private parking, a 24-hour front desk, and close proximity to William P. Hobby Airport (90 km), CRYSTAL PALACE RESORT ensures a convenient and hassle-free stay for all guests.

Ready to experience a luxurious stay with convenient amenities? Book your stay at CRYSTAL PALACE RESORT now!

Important information:

Pet fee of $20 pre pet pre night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 683 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 6.63
Overall Experience: 8.1
M
Mike • solo_traveller • us
10
2026-06-21 • via Nuitee
H
Harold K. • couple • us
8
Pros:

Locations

2026-06-20 • via Nuitee
P
pell • solo_traveller • us
10
Pros:

Excellent staff and a great location near good restaurants and near the beach very pleasant stay.

Cons:

I liked everything nothing I didn't like.

2026-06-20 • via Nuitee
N
Natasha • couple • us
8
Pros:

Conveniently located across from Crab Festival

Cons:

Outdated

2026-06-20 • via Nuitee
E
Emily • couple • us
4
Pros:

It was super close to the beach so that was nice. I love that you can drive up to crystal beach makes packing your beach things easy.
The shower pressure was good and overall it was clean. My husband enjoyed the fan.
Staff was friendly.

Cons:

The room had an odor to it which made my stay uncomfortable. There was also a mold on the lamp shade and rust on the lamp bottoms. We moved those off the ight stand because I don’t want that in my face. If they got rid of the dirty lamps and strange odor we would consider booking again.

2026-06-20 • via Nuitee
H
Haga • solo_traveller • us
10
2026-06-18 • via Nuitee
D
DeLisa • solo_traveller • us
10
2026-06-16 • via Nuitee
J
jeanna • couple • us
4
Location great. clean, but the air conditioning did not work. VERY HOT night!!!!!
Cons:

NO AIRCONDITIONING

2026-06-12 • via Nuitee
S
Stella • solo_traveller • us
5
Pros:

Location

Cons:

Housekeeping does not come unless you request. Only 1 ice machine that is in office, and price.

2026-06-08 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Love there pool

Cons:

Needs more cleaning regarding having pets.

2026-06-03 • via Nuitee
D
DeLisa • solo_traveller • us
5
2026-06-01 • via Nuitee
O
Okeefe • solo_traveller • us
1
Do not pick this hotel! Very Bad!!!
Pros:

Was not handicapped accessible.There no ramps up for her walker.And we ended up not even staying there.A horrible place!

Cons:

Nothing

2026-06-01 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-31 • via Nuitee
S
Stephanie • couple • us
9
2026-05-30 • via Nuitee
B
Brenda • couple • us
5
Just okay
Pros:

The pool was nice.

Cons:

For the amount of money spent on the rooms it would have been nice to have coffee in the rooms and not have to go to the lobby for morning coffee which didn't open till 8:00 am. The beds are not very comfortable, not enough pillows. The lighting in the room needs to be upgraded to better see things. We had to take the lamp shade off of the lamp just to get enough light in to the room. The bathtub needs something in the bottom of the tub so you don't fall. It was very slippery and no safety handles to help if you slip. More like a motel 6 than a resort.

2026-05-29 • via Nuitee
W
Wesley • solo_traveller • us
10
2026-05-29 • via Nuitee
M
mistie • extended_group • us
10
Very clean rooms.
Pros:

I have stayed at this hotel multiple times and each stay gets better! Sam is super helpful and responds to any need you may have while staying. My favorite part is the pool. They have 2 BBQ pits available to use in the pool area. Also the location of this facility is perfect.

Cons:

Nothing

2026-05-28 • via Nuitee
J
Jenepher • solo_traveller • us
2
DIRTY.
Pros:

Location is obviously good, getting a room on Bolivar is always a convenience. Nice to have fridge and microwave in room, plus a wall mounted fan helped with humidity.

Cons:

DIRTY. Whoever is cleaning this property is doing a terrible job * Note - there are no elevators. You must haul your luggage up the cement steps * Toilet was dirty. Countertop and sink dirty. Took pics. Went down to office, asked for antibacterial cleaner - I was just going to clean it myself. It was almost midnight, on Bolivar, on a holiday weekend. Finding another place to stay was out of the question, and I figured asking for a new room would do no good...if this one isn't clean, the others won't be. The desk guy insisted on giving me a new room, saying "Free upgrade, TWO beds, it's on me". I explained I was alone, don't care to have two beds, only care that it's clean. Moved. New room was nothing I'd consider an upgrade, it was the exact same as the previous room, just with double beds instead of single. Old paint drippings all over the bathroom floor...that just gives it a cheap "we don't care" feel. The toilet seemed clean, but there was a long black hair stuck to the wall, bathroom countertop was even dirtier than the first. The tray that held the ice bucket was dirty / hairy, and there was some kind of yellowish liquid all over the counter underneath. I moved the dirty tray and ice bucket to the floor, scrubbed the countertop down w/shampoo (nothing else available, office was closed). All towels stained. Pillow shams stained. Deadbolt nonfunctional. No peephole. Spoiled creamer at coffee station.

2026-05-27 • via Nuitee
J
Jennifer • solo_traveller • us
9
2026-05-26 • via Nuitee
B
Bell • couple • us
5
Not recommended
Pros:

Good location, friendly staff.

Cons:

I would rather not do battle with a giant cockroach in the bathroom! And the coffee was available an hour later than advertised.

2026-05-26 • via Nuitee