avid hotels - Brooklyn Dyker Heights by IHG

Hotels
•
Avid
9 (1662 reviews)
636 86th Street , Brooklyn , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Luggage storage
Lockers
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Noise issues
Limited amenities
Breakfast variety could improve

Categories

Cleanliness
8.58
Multiple reviews praised the hotel's cleanliness, but some mentioned the need for better soundproofing.
Service
9.55
Staff consistently described as friendly and accommodating across multiple reviews.
Location
9.59
Many reviews mentioned the hotel's convenient location near public transportation and local amenities.
Room Quality
8.54
Rooms are noted to be clean, but had complaints about noise and size.
Amenities
8.57
Amenities like breakfast and parking were mentioned, though there were some desires for more options.
Value for Money
9.53
Guests felt the hotel's value was strong, particularly for cleanliness and service.
Food and Beverage
8.08
Breakfast options received some criticism for lack of variety.
Overall Experience
9.55
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:26

Property Description

Modern Accommodation:
Experience the brand new Avid hotels - Brooklyn Dyker Heights, an IHG Hotel. Located conveniently near popular attractions such as Coney Island and Barclays Center, this modern hotel offers comfortable rooms and top-notch amenities for a relaxing stay.

Convenient Services:
Enjoy the convenience of having a fitness centre and room service at your disposal during your stay. Need help exploring the area? The reception desk is ready to provide you with all the information you need to make the most of your visit.

Nearby Attractions:
With key landmarks like the National September 11 Memorial & Museum, One World Trade Center, and Brooklyn Bridge just a short distance away, avid hotels - Brooklyn Dyker Heights is the perfect hub for your Brooklyn adventures. Book now for a memorable stay in the heart of the action.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1662 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 8.08
Overall Experience: 9.55
L
Luca • couple • us
8
2026-07-11 • via Nuitee
C
Carol • solo_traveller • us
6
2026-07-09 • via Nuitee
Y
Yuliia • family_with_children • us
10
Pros:

We’re pleased with clean rooms and welcoming staff♥️
We definitely recommend Avid hotel for the stay👍🏻

2026-07-04 • via Nuitee
D
Duque Marin • solo_traveller • co
5
Pros:

La habitación.

Cons:

El personal de recepción no es lo suficientemente amable.
No se pudo conseguir un taxi en la zona.
El colmo que el hotel no le ayude a sus huéspedes a conseguir taxi.

2026-07-03 • via Nuitee
A
Ana • solo_traveller • co
10
Excelente
Pros:

Muy bonito, buenas instalaciones y cuenta con lo necesario para una buena estancia. La zona muy tranquila

2026-06-28 • via Nuitee
E
Erick • solo_traveller • us
9
Pros:

Awesome all good.

2026-06-24 • via Nuitee
E
Erick • solo_traveller • us
10
Awesome
Pros:

All good

2026-06-24 • via Nuitee
S
Samilly • family_with_children • us
7
2026-06-22 • via Nuitee
M
Mohamed • solo_traveller • us
8
Nice
2026-06-22 • via Nuitee
I
Ira • solo_traveller • us
8
Pros:

24/7 Coffee in the lobby, but no in-room coffee maker is an interesting trade off. I'd go for in-room myself.

Cons:

I got lucky and parked on a side street to drop off bags. It's not clear what one should do for a drop off zone.

2026-06-22 • via Nuitee
F
Farkhod • couple • us
6
2026-06-21 • via Nuitee
N
Natia • couple • us
10
2026-06-20 • via Nuitee
Z
Zehavit • family_with_children • il
9
2026-06-19 • via Nuitee
G
Gabriela • family_with_children • us
8
2026-06-19 • via Nuitee
D
Dr • solo_traveller • gb
1
They charged me twice & did NOT refund it for my whole stay till I left the hotel
Pros:

They charged me twice , withdrew extra 1500$ extra and refused to refund it , they love charging you twice as you will find other reviews having same experience, they also took 50$ extra as deposit though the payment was totally done ,I spent my whole stay in a dirty small room as my pocket money for the trip was taken by the receptionist and refused to be refunded, my stayed was from 9th to -15th June and I left the hotel without my money being refunded and without an apology.
The receptionist Zef once he was me checking in started to ask so personal questions regarding my marriage that made me so embarrassed which is so unprofessional, he was rude and aggressive as well .
They have no room service.
Breakfast is extremely poor and bad
My room stayed / days without being cleaned
My trip was totally ruined due to my wrong choice of this hotel & as a British Doctor i advice everyone not to go there

Cons:

Nothing

2026-06-19 • via Nuitee
N
Nataliia • couple • us
10
2026-06-18 • via Nuitee
S
Shannon • family_with_children • ie
10
Great stay!
Pros:

Close to subway, clean, staff were great!

Cons:

Nothing it was great!

2026-06-18 • via Nuitee
L
Luis • couple • pr
10
2026-06-17 • via Nuitee
J
John • couple • us
1
2026-06-17 • via Nuitee
J
John • couple • us
1
Cons:

I checked into this hotel on June 10, 2026, after a grueling 18-hour drive with my mother. Our arrival was met with hostility and irrelevant questions from an employee named Zaf. It was incredibly intimidating, especially considering the hospitality industry.
As I was checking in, I noticed a man walking in and out angrily. Zaf claimed he was upset because he had to pay, which was completely irrelevant to me. His unprofessional and rude behavior made the situation even more unpleasant.
Fast forward to the 13th, around 10 or 11 am. I was searching online for better rates because the prices they charged Are absurd. I had also experienced terrible management and customer service. Determined to resolve the issue, I went up to the desk.
The manager, Naji Kotob (also known as the owner), was not friendly or welcoming. He persistently insisted that the availability I was seeing online was not real and refused to let me change rooms. He even lied about having different-sized rooms.
I politely requested to book directly, but he informed me that the rooms were completely booked. the day before, Zaf had been informed that I would be extending my stay by a few days, and that they were fully booked at that point.
It was 11:30 am, and I had already walked up to my room, gathered my belongings, and checked out. Despite my efforts, I was left with no choice but to accept the situation.
I strongly advise anyone considering staying at this hotel to read the reviews. They consistently report similar issues and scams. I am still waiting for the return of 150 worth of my deposit. It will be a challenging battle, you won’t be keeping my money Naji Kotob.
To add insult to injury, I was also given linens that were dirty . I will upload them below.

2026-06-17 • via Nuitee