The Boardwalk Inn

Hotels
7.3 (182 reviews)
225 JESS-JO PKWY , Branson , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Nice staff
Comfy beds
Cons:
Cleanliness issues
Difficult location

Categories

Cleanliness
6.3
One review indicated issues with dirt on the bed and lack of cleanliness in the rooms.
Service
8.3
The staff were described as nice and attentive, addressing issues promptly.
Location
6.8
Difficult to find the hotel and check-in area; the location of amenities is also problematic.
Room Quality
7.3
General comfort noted, but some issues with the room's upkeep were raised.
Amenities
7.8
Some amenities like breakfast and the pool were not ideally located.
Value for Money
7.3
Mixed impressions; clean rooms but issues impacted perceived value.
Food and Beverage
6.3
Breakfast was available but hours were short and it was in another building.
Overall Experience
8.3
Generally positive but significant issues led to a decision to not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:29

Property Description

Convenient Location
Situated in Branson, The Boardwalk Inn is centrally located near popular attractions such as Andy Williams Moon River Theater and Titanic Museum. With easy access to Branson Landing and other key destinations, our hotel offers the perfect starting point for your adventures in the area.

Comfortable Accommodation
Each unit at The Boardwalk Inn is thoughtfully equipped with modern amenities including air conditioning, a flat-screen TV, and a coffee machine. Relax in style with a bath, hairdryer, and wardrobe in every room, ensuring a comfortable stay for all guests.

Relaxing Outdoor Area
Unwind by the seasonal outdoor swimming pool or enjoy the sunshine on the terrace at The Boardwalk Inn. With free WiFi throughout the property and complimentary private parking, we provide a relaxing and convenient retreat for your Branson getaway.

Book your stay at The Boardwalk Inn now and experience the perfect blend of comfort and convenience in Branson!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 182 reviews
Cleanliness: 6.3
Service: 8.3
Location: 6.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 8.3
M
Mary family_with_children us
7
Cons:

We did not get to partake of breakfast. The hours of availability were short. We would also have to go to another building requiring a walk (or drive) up a steep hill to reach the breakfast room. The advertised pool was also up same hill. This bottom of the hill location made it difficult to find. It was not apparent in the booking that check in would be in a different building with a different name.

2026-01-19 via Nuitee
E
Emily couple us
4
It was kind of inconvenient
Pros:

The beds were comfortable.

Cons:

There were no vending machines at the time, no wifi displayed in the room, and the employee told me the wrong one, and i tried to call to ask again, but they didn't pick up because it seemed like there was one person working in the entire place, which was two different buildings. I tried to call the front desk on the hotel phone but nothing rang. Hotel tvs seem to have better options than this one. and it wasnt centered with the bed. we had to watch the tv crooked necked. i wish the shower head could move up and down but thats just because im short haha.

2026-01-19 via Nuitee
D
DeLeon family_with_children us
8
2025-11-08 via Nuitee
W
Wayne
4
Pros:

Check in was confusing because the Boardwalk Inn is for sale and you check in at the Suburban studio. Signage needed to be better. Also, no working elevator in the hotel. This is very problematic and needs to be specified before booking. Carpet in rooms and halls really need to be cleaned. Really musty smelling and dirty. Breakfast really needed to be stocked better, but they were pretty overwhelmed.

2025-10-12 via Nuitee
M
Michele
6
Hard to find
Pros:

The front desk area was hard to find and the second building down the hill and around the corner was beyond difficult to figure out. No numbers on the buildings so it was a guess as to which one we were supposed to go to. We ended up having to guess and just tried our card key at the locked entrance door.

2025-09-01 via Nuitee
A
Austin family
8
Pros:

The people was nice and fast

2025-09-01 via Nuitee
J
Jack
2
Pros:

This has been our go to hotel for the last year or so. We really liked it because it was clean, the beds comfy and pretty quiet. This trip was not so good. The first room they gave us someone had been in there taking a break or something. They laid on the bed and had dirt all over the end of the bed from their shoes the pillows were all mashed down so it was pretty obvious someone had been in there after it was cleaned. We let the front desk know and they were very kind and gave us another room. The check in has always been great.We moved to a different room. Everything was fine till i went to take a shower and there was no shower curtain. No problem the next morning we asked the housekeeper for a curtain and she gave us one. What made it our last time staying there was the fact that there was groups of people all day and late at night just hanging out by all the doors. The doors that you are supposed to use a key to get in with were propped open with the mats that were there. We closed it once on our way out in the early evening and when we came back around 11 that evening the door was propped open again. There was a group of young men hanging out by the door so we could only assume it was propped so they could get into one of the rooms. There were also several rooms that had doors propped open. It just didn’t feel secure. Someone had a key and propping doors so how secure could our room be while we were gone. We stayed out 2 nights we had booked then found another hotel.

2025-08-25 via Nuitee
S
Sherry
8
Pros:

You actually have to check in at a neighboring hotel and that was inconvenient and i called abs actually spoke to the clerk about check-in and they never said to go anywhere else to check in

2025-08-07 via Nuitee
J
Jessica
6
Pros:

It was a good hotel. There was a few things I didn’t like though. The smell in the halls smelt like marijuana. U could hear the people above you stomping and I heard a dog all day barking! Other than that I loved it!

2025-08-04 via Nuitee
S
Steele
6
Pros:

the property was okay. It was a little noisy at night and most of the lights in our room didn't work. Our second key card didn't work at all but other than that the people were nice.

2025-08-04 via Nuitee
K
KRISTINA
8
decent hotel
Pros:

Breakfast was okay but nothing to brag about, and unfortunately the pool is uphill at the other building. Room was clean and comfortable but it looks like they are doing some updating to the hotel . Would stay here again.

2025-08-01 via Nuitee
T
Torrie
2
Given a room not yet cleaned
Pros:

Honestly, it was pretty disgusting in the office so that should’ve been my first red flag. And while I was checking in, another lady came in and said she wasn’t staying there because her room smelled terribly like weed. Second red flag. I was hopeful because we were staying at a sister Facility that was working out of one office and our room was in another building. The room would have been very nice and perfect for us, but was not cleaned. The room had been left in the same condition when the people before us left. Mounds of trash, overflowing the trashcan, pizza boxes drinks, unclean towels, all over, unmade bed. We asked to cancel because this was highly unprofessional to put us in an unclean room, although it was fairly nice. I am trying to figure out how to get a refund through hotels.com but so far have been unsuccessful as we had to book another one somewhere else Because that motel was full.

2025-07-30 via Nuitee
A
Amanda partner
10
Pros:

It was so easy to book here! We wanted to extend our stay by a day and they were able to accommodate us no problem! The breakfast was great, perfect way to start the day. I enjoyed how safe the building was with key card access only. The pool was perfect for a hot afternoon and was relaxing.

2025-07-29 via Nuitee
T
TRACY family
10
Pros:

Great breakfast bar and the pool was great! My grandkids enjoyed the stay very much. Thank you!!

2025-07-28 via Nuitee
S
Sandy family_with_children
10
Pros:

Reasonably price. Rooms were very clean.

2025-07-27 via Nuitee
S
stephen family
8
Pros:

There was nothing excellent about the motel but for the price it and the location was a great choice for us. Took a long time for the room to cool down but it was a hot day. Bed was comfortable. The stairs carpet, entry glass doors, and outside sitting area could have been cleaner and more inviting! Breakfast was fine. Will at it to my google map favorites!

2025-07-26 via Nuitee
S
S couple us
10
2025-07-25 via Nuitee
E
Edward Schrader family
2
Pros:

There where bed bugs as soon as we pulled back the covers and there where under the influence people outside of narcotics and alcohol and the inside was dirty elevator was dirty with trash on ground and unsafe

2025-07-24 via Nuitee
S
shashi kumar
2
Pros:

Smells very bad and not clean.

2025-07-22 via Nuitee
A
Angelia family_with_children
10
Pros:

The check in and out is super easy. The guy is always friendly and helpful every time we stay there. The beds are comfortable.

2025-07-21 via Nuitee