Hôtel Swexan

Hotels
9.5 (178 reviews)
2575 McKinnon Street , Dallas , us

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Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Exceptional dining
Cons:
Lackluster service in one instance
Low water pressure

Categories

Cleanliness
9.46
The room was clean, quiet, and comfortable.
Service
9.43
Staff was very friendly and attentive, although one review mentioned lackluster service.
Location
9.97
Close to the American Airlines Center, great location with stunning views.
Room Quality
9.92
Rooms were well-appointed and comfortable.
Amenities
9.45
Great amenities and dining experiences.
Value for Money
8.91
For the price, there were some complaints about service; overall good value.
Food and Beverage
9.46
Dining experiences were exceptional, with great food.
Overall Experience
9.43
Overall positive experiences with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:57

Property Description

Luxurious Accommodation
Experience unparalleled luxury at Hôtel Swexan, located in Dallas just 700 meters from the American Airlines Center. Indulge in 5-star comfort with amenities such as an outdoor swimming pool, private parking, and a restaurant and bar on-site.

Relaxation and Wellness
Unwind and rejuvenate at our hotel with access to a sauna, perfect for unwinding after a day of exploring Dallas.

Prime Location
Conveniently situated 1.1 km from the AT&T Performing Arts Center and within 1.3 km of the city centre, Hôtel Swexan is the ideal choice for both leisure and business travelers. Explore nearby attractions like the Dallas World Aquarium and the Sixth Floor Museum.

For a luxurious stay in Dallas, book your room at Hôtel Swexan now and indulge in top-notch amenities and service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9.5
Based on 178 reviews
Cleanliness: 9.46
Service: 9.43
Location: 9.97
Room Quality: 9.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
V
Victoria • extended_group • gb
9
2026-02-08 • via Nuitee
D
Daisy • couple • us
9
Pros:

Room was beautiful. Staff were friendly and helpful.

Cons:

Room was loud- could hear the traffic even though we were on the 12th floor. Room was also very cold, and we could not increase the temperature above 72F.

2026-01-23 • via Nuitee
J
Jennifer • couple • us
9
2026-01-14 • via Nuitee
S
Sandra • couple • us
10
2026-01-08 • via Nuitee
C
carlo • couple • us
10
Great offerings and service
Pros:

Sexy

2026-01-06 • via Nuitee
T
Thomas • couple • us
9
2026-01-03 • via Nuitee
J
John • couple • us
10
We love this hotel and the amenities it offers.
Pros:

We chose the hotel because of its proximity to American Airlines Center and because it is in the Harwood District.

Cons:

We love everything about the property.

2025-12-27 • via Nuitee
M
Mauricio • family_with_children • mx
8
Beautiful design and great staff, but some service and maintenance details fall short.
Pros:

The hotel’s design is very stylish, modern, and visually impressive. The atmosphere feels fresh and well curated, and the staff was consistently kind, attentive, and welcoming throughout our stay.

Cons:

For a hotel positioned at this level of luxury, some maintenance details were disappointing, such as visible paint stains on the bathroom door frame and a lack of proper supervision. The shower design caused water to flood the bathroom due to insufficient drainage. Breakfast was very basic for the price, and being served only two cups of coffee instead of a full pot felt underwhelming given the cost.

2025-12-24 • via Nuitee
N
Noe • couple • us
10
2025-12-16 • via Nuitee
J
John • couple • us
10
Our stay exceeded our expectations. This is our new go to destination.
Pros:

The staff was very friendly and warm. We were greeted by name and everyone went out of their way to make our stay enjoyable. While sitting at the rooftop bar looking over the city, a staff member even came over and started pointing out areas of interests and gave us a brief history of the area. As we left the hotel that evening, he went out of his way to acknowledge us.

Cons:

There was nothing that could have been better. Everything was wonderful.

2025-11-16 • via Nuitee
N
N3354GXjoannel • Business
10
Hidden gem in Downtown Dallas
Pros:

Amazing hidden gem. Exceptional service and top Notchn dining experiences. Close to the American Airlines Center. Highly recommend.

2025-11-08 • via Tripadvisor
L
Lamb • couple • us
10
Pros:

Everything

2025-11-06 • via Nuitee
J
John • couple • us
10
This was our first stay here but we are planning our next stay.
Pros:

Everything. We were warmly greeted and the entire staff was exceptional. Our room was great and the amenities were great. We ate breakfast on the 20th floor with wonderful views, great food and a great staff.

Cons:

Water pressure was a little low in the shower but that was not a big deal.

2025-10-29 • via Nuitee
H
H7004SXmarkg • Family
10
Wedding
Pros:

Had our wedding in The Library and Baboos. Incredible service, staff was the very best; attentive, kept the glasses full and the food coming! Can’t think of a more romantic venue!

2025-10-28 • via Tripadvisor
M
MikeBrow12222345 • NONE
2
Great Room but Most Awful Service I Ever Experienced
Pros:

The service was extremely lackluster, it definitely ruined our stay. Started off with missing items from a pre-arrival special order for my girlfriend. I called and nothing got addressed (they did not even remove the missing items from my charge). We bought a expensive bottle of champagne and asked for ice twice over an hour, none came. So we had to drink the warm champagne before our fancy celebration dinner. None of the staff addressed any of this or apologized until I checked out.

2025-10-27 • via Tripadvisor
K
katherinejU2139VJ • Couples
10
Amazing Hotel
Pros:

This is one of the nicest hotels we’ve ever stayed in. European luxury, lots of detail and great service. Restaurants and amenities are great and the valet was easy. We would love to come back!

2025-10-25 • via Tripadvisor
R
Ruth • couple • us
10
Great location
Pros:

Cleanliness

2025-10-24 • via Nuitee
D
Dannon • solo_traveller • us
10
On of the best ever
Pros:

Everything

Cons:

There was nothing I didn’t like

2025-10-23 • via Nuitee
G
G1480KOmichaelb • NONE
10
True excellence
Pros:

Had a fantastic experience. First class all the way. Everyone and everything about the Hotel Swexan is true. Can’t wait to return.

2025-10-22 • via Tripadvisor
S
Sightsee57159085385 • Family
10
Best Hotel In Dallas
Pros:

The Swexan is truly one of my most favorite hotels. The accommodations, amenities and service are all a 10. Cat and Carlos at the front desk were kind and helpful. And the reservationist actually called me back to let me know that my school affiliation allowed for a discount. We will be back!

2025-10-19 • via Tripadvisor