Motto By Hilton New York City Times Square

Hotels
Motto
8.1 (3286 reviews)
152 West 48th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good food options
Cons:
Rooms are small
Service delays
Cleanliness issues

Categories

Cleanliness
7.43
Some reviews mentioned cleanliness issues and dirtiness.
Service
9
Despite some negative comments, overall service was positively noted by many guests.
Location
9.14
Many reviews highlighted the excellent location close to Times Square.
Room Quality
7.59
Several reviews mentioned rooms being small but well designed.
Amenities
7.92
Multiple guests noted good amenities, though some lacked details.
Value for Money
7.28
Guests felt the pricing was high for the space and amenities.
Food and Beverage
8.43
Many guests enjoyed the food options provided.
Overall Experience
8
Overall experience is deemed satisfactory with mention of location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:50

Property Description

Central Location in the Heart of New York City

Modern Amenities and Services
Enjoy air-conditioned rooms, a restaurant, free WiFi, and a bar at Motto By Hilton New York City Times Square. With room service and a 24-hour front desk, your comfort is our priority. Each room is equipped with a desk, TV, private bathroom, and more. Some rooms even offer stunning city views.

Near Major Attractions
Immerse yourself in the vibrant city life with popular landmarks like Rockefeller Center and Museum of Modern Art just a stone's throw away. For a convenient stay, choose our non-smoking property located only 400 meters from Radio City Music Hall.

Book your stay at Motto By Hilton New York City Times Square now to experience the best of the Big Apple!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.1
Based on 3286 reviews
Cleanliness: 7.43
Service: 9
Location: 9.14
Room Quality: 7.59
Amenities: 7.92
Value for Money: 7.28
Food and Beverage: 8.43
Overall Experience: 8
E
elianesio solo_traveller us
10
2026-06-27 via Nuitee
R
Regan couple us
9
2026-06-27 via Nuitee
D
Dror couple il
8
Great location, rather expensive breakfast options, relatively small rooms
Pros:

Amazing location and beautiful modern design, the staff was great and gave us water as we needed without paying extra.

Cons:

Elevators took a lot of time to arrive, and the noise from the AC was very strong - not like a white noise. Rooms were rather small

2026-06-26 via Nuitee
J
Jerzy family_with_children us
10
2026-06-26 via Nuitee
A
Alina solo_traveller us
8
Pros:

Location and staff

Cons:

Room small but nice. Wish the bathroom was completely seperate

2026-06-26 via Nuitee
D
Danielle solo_traveller us
8
2026-06-26 via Nuitee
J
Jérémie couple fr
7
2026-06-26 via Nuitee
B
Ben solo_traveller us
9
2026-06-26 via Nuitee
A
Arielle solo_traveller ca
8
2026-06-25 via Nuitee
S
Suzana solo_traveller hr
8
Pros:

Location

Cons:

Noise in room maybe from AC.

2026-06-25 via Nuitee
K
Kim solo_traveller us
6
Convenient and comfortable
Pros:

A great location, three different subway stops within a few blocks, very quiet, and comfortable beds.

Cons:

This is the second time I’ve stayed at this hotel where the shower is not cleaned. My first stay I had to remove the body wash from the wall and unscrew the pump to get product out, and left it on the floor of the shower. The next day when I came back to the room, the bottle was in the same spot and body wash wasn’t refilled.
This time, a washcloth I had used and left folded in the corner of the shower on the floor was still in the same spot the next day, with amenities not being refilled again. I brought it up to the front desk and was told that it would be brought up with housekeeping. I love this hotels location, but it’s concerning that the shower isn’t being cleaned at all.

2026-06-24 via Nuitee
C
Cory solo_traveller ca
8
2026-06-24 via Nuitee
M
Marie couple us
9
2026-06-23 via Nuitee
K
KATRAMI family_with_children gr
9
2026-06-23 via Nuitee
E
Euvaldo solo_traveller br
10
2026-06-23 via Nuitee
H
Hywel solo_traveller gb
10
A comfortable stay. Great location and friendly staff.
Pros:

Modern design and comfortable bed

Cons:

Rooms are cosy, but not a problem.

2026-06-23 via Nuitee
J
Jean solo_traveller us
9
Pros:

Location is perfect for Times Square. The staff are friendly! Lobby is lively. Secure elevators.

Cons:

Room is on the small side, however, value priced.

2026-06-22 via Nuitee
F
Fuat family_with_children tr
9
small rooms but comfortable and clean.
Pros:

Location is great, staff is friendly, room is small but enough. Clean.

Cons:

a bit pricy.

2026-06-22 via Nuitee
N
Nicole couple il
10
2026-06-22 via Nuitee
S
stav solo_traveller il
8
2026-06-22 via Nuitee