WoodSpring Suites Grand Rapids Kentwood

Hotels
•
WoodSpring
7.7 (516 reviews)
3090 Lake Eastbrook Blvd. , Grand Rapids , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Rooms frequently described as very clean
Convenient, safe location close to attractions and airport
Some helpful/front-desk staff reported
On-site restaurant and pool available
Full-sized refrigerator in rooms noted positively
Good water temperature and pressure reported by one guest
Reasonably priced/appealing for budget/extended-stay travelers (per several reviews)
Cons:
Multiple reports of rude or unhelpful staff and poor communication
Missing in-room utensils/dishes/coffee/cups; items often require rental/fee
Extra charges for towels or replacing linens; limited housekeeping for long stays
Uncomfortable beds and thin/sad pillows
Smoking or trash odors reported in some areas
No ice machine, intermittent desk availability, TV issues reported
Thin walls / noise from neighbors; pest/tick concerns and landscaping issues

Categories

Cleanliness
9
Multiple guests repeatedly described rooms as very clean — even 'the cleanest room I have ever stayed in' — though a few reports noted smoking and trash odors near laundry and occasional housekeeping limitations.
Service
5.5
Service sentiment is mixed-to-negative: several guests reported rude or unhelpful staff, poor communication about early check-in and checkout, and limited desk availability; a few guests did praise helpful staff on occasion.
Location
10
Consistently praised: close to attractions, stores and airport, convenient driving distance and described as a safe area — one of the strongest positive themes in reviews.
Room Quality
6.5
Mixed feedback: rooms are clean but reviewers noted uncomfortable beds, thin/sad pillows, occasional smoking smell, and extended-stay layout issues (no shower liners, limited linens) that reduce comfort.
Amenities
5
Frequently criticized: missing or pay-for items (no dishes/utensils by default, charges for extra towels, no ice machine, lack of cups/coffee), though some facilities (pool, restaurant) exist.
Value for Money
8.7
Varied impressions: some guests felt it was a very good deal given location and cleanliness, while others felt it was not worth the money due to service and amenity shortcomings; overall leans positive given price-sensitive extended-stay context.
Food and Beverage
10
Minimal direct commentary on food quality; presence of an on-site restaurant was noted positively and there were no detailed complaints about meals — overall treated as a positive/unremarked category in reviews.
Overall Experience
6.9
Overall impression is mixed: strong positives for location and cleanliness but recurring service and amenity problems (charges for basics, staff attitude, smells, bed comfort) lead to a below-target overall sentiment for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Modern Accommodation with Convenient Amenities
WoodSpring Suites Grand Rapids Kentwood offers contemporary accommodation with a fitness centre and free WiFi. Guests can enjoy the convenience of free private parking and easy access to nearby attractions like Calvin College and Frederik Meijer Gardens.

Fitness Centre and Free WiFi
Stay active during your trip with our on-site fitness centre. Share your adventures online with complimentary high-speed WiFi available throughout the property.

Nearby Attractions and Parking
Explore popular landmarks such as Van Andel Arena and Gerald R. Ford Presidential Museum just a short drive away. Rest easy knowing your car is secure with our free private parking for all guests.

Book your stay at WoodSpring Suites Grand Rapids Kentwood for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

7.7
Based on 516 reviews
Cleanliness: 9
Service: 5.5
Location: 10
Room Quality: 6.5
Amenities: 5
Value for Money: 8.7
Food and Beverage: 10
Overall Experience: 6.9
H
halmon • couple • us
10
2026-10-31 • via Nuitee
H
halmon • couple • us
10
Perfect
Pros:

Clean and quiet

2026-10-31 • via Nuitee
W
Wendy • solo_traveller • us
7
2026-10-26 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-10-15 • via Nuitee
V
Vandyke • couple • us
2
Not worth the money definitely not a vacation spot
Pros:

Only thing nice was the water temperature an pressure

Cons:

Rude staff not clean small towels a lot of traffic people actually live here

2026-10-12 • via Nuitee
C
CHANYONG • couple • kr
8
2026-09-17 • via Nuitee
C
CHANYONG • couple • kr
9
Pros:

간단한 조리도구 및 식기류 구입 가능하며, 찾기 쉬운위치에 있었습니다.

Cons:

장기투숙의 경우 린넨 교체가 불가하며, 린넨 교체를 할려면 청소와 같이 유료 서비스를 신청해야 합니다.

2026-09-17 • via Nuitee
M
Moore • solo_traveller • us
7
2026-09-16 • via Nuitee
M
Matthew • extended_group • us
9
2026-09-14 • via Nuitee
K
Kimberly • couple • us
8
2026-09-12 • via Nuitee
M
Megan • family_with_children • us
7
Decent place, clean
Pros:

Staff was super nice and helpful!

Cons:

Beds were extremely uncomfortable. Not a normal hotel, it’s an extended stay hotel so just doesn’t have your typical accommodations a hotel does.

2026-09-06 • via Nuitee
H
Heather • couple • us
9
Pros:

Close to everything and very very clean

2026-09-06 • via Nuitee
S
Simon • solo_traveller • de
6
Pros:

Sehr Preiswert. Viele Restaurants und Einkaufsmöglichkeiten in der Nähe + Nahe am Flughafen.

Cons:

Die Wände sind nicht schalldicht. Wenn man laute Nachbarn hat, hört man sehr viel.

2026-09-05 • via Nuitee
E
Erin • solo_traveller • us
3
would not recommend
Pros:

room was clean

Cons:

staff attitude and not giving a straight answer when i asked about early check in by phone twice, resulting in me showing up to check in early and being told that i could check in at check in time, sad pillows, no coffee or cups in room

2026-09-03 • via Nuitee
T
Trent • couple • us
1
2026-08-25 • via Nuitee
A
Alyssa • family_with_children • us
4
Cons:

The room smells like somebody had been smoking.

2026-08-22 • via Nuitee
M
Maximilian • solo_traveller • de
7
2026-08-20 • via Nuitee
M
Maximilian • solo_traveller • de
7
2026-08-20 • via Nuitee
M
Maximilian • solo_traveller • de
7
2026-08-20 • via Nuitee
C
Caralee • couple • us
8
Very good deal and safe location, just wish it came with utensils and such for the kitchen.
Pros:

Location was a nice and easy drive from our intended weekend venue, the area felt safe and the building had great safety features as well. Probably the cleanest room I have ever stayed in and felt comfortable taking a bath because of it.

Cons:

The only downside was that I assumed this would be like other kitchenette rooms and that it would come with pots and pans and utensils - but for the price, I can't really complain. We brought paper plates instead and just used the microwave. You can rent from the front desk, but I just wish that was normally included.

2026-08-18 • via Nuitee