Suburban Studios Winston-Salem near Hanes Mall

Hotels
•
Suburban
6.3 (602 reviews)
1995 Hampton Inn Ct. , Winston-Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Large rooms
Helpful staff
Good location
Cons:
Dirty rooms
Rude customer service
Broken amenities

Categories

Cleanliness
3.85
Multiple reviews indicated unclean rooms, dirty bathrooms, and evidence of pests.
Service
8.31
Some guests appreciated helpful staff, despite reports of rudeness from others.
Location
7.36
Mixed sentiments; good location but concerns about safety.
Room Quality
4.81
Many guests complained about the rooms being in disrepair and unclean.
Amenities
5.84
Some amenities were lacking, such as no breakfast and insufficient towels.
Value for Money
7.3
Many guests felt the price reflected the quality, but pervasive issues reduced perceived value.
Food and Beverage
5.85
Minimal food options; some guests noted the absence of breakfast.
Overall Experience
7.12
Overall feedback reflects significant dissatisfaction balanced by a few positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:28

Property Description

Welcome to Suburban Studios Extended Stay Hotel® in Winston-Salem, NC!

Convenient Amenities: Enjoy our laundry service, free WiFi, picnic area, ATM, vending machines, and convenience store.

Ideal Location: Close to Technical Community College, Wake Forest University, and Winston-Salem State University, as well as attractions like Old Salem Museums and Gardens, Surge Adventure Park, and Adventure Landing.

Homely Comforts: Our apartment-style guestrooms feature a full kitchen, microwave, refrigerator, A/C, heat control, iron, ironing board, and free WiFi. Some rooms offer accessibility features for added comfort.

Book your stay now and experience the perfect blend of convenience and comfort at Suburban Studios Extended Stay Hotel®!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.3
Based on 602 reviews
Cleanliness: 3.85
Service: 8.31
Location: 7.36
Room Quality: 4.81
Amenities: 5.84
Value for Money: 7.3
Food and Beverage: 5.85
Overall Experience: 7.12
T
Tierra • solo_traveller • us
5
Pros:

Price

Cons:

I was on the 3rd floor

2026-02-13 • via Nuitee
D
Donna • solo_traveller • us
1
Terrible
Pros:

Terrible

Cons:

Everything

2026-02-12 • via Nuitee
C
Corrina • extended_group • us
1
I will not stay here again and do NOT recommend.
Pros:

The only positive I have to say is that the location was convenient for my work.

Cons:

The stove advertised was not even hooked up to the wall when we arrived, the room itself had mold in the bathroom and the floors/tables had random stains. After spending 3 hours in my vehicle while the property got an electrician to hook up the stove, I had to go in and deep clean the room. Around midnight on the first night I realized the heat was not working in the room, when I approached the staff in regards to the heat the next morning I was told, excluding the profanities that were expressed by staff “you complain to much, and if you don’t like it you can leave.” I then packed up my stuff and checked out of the room and received no form of refund for only staying 1 of the 3 nights.

2026-01-31 • via Nuitee
C
Chris • solo_traveller • us
3
2026-01-31 • via Nuitee
D
Donna • couple • us
7
Pros:

We were pleasantly surprised after reading some of the reviews. The room was very clean and exterior was clean and nice.

Cons:

Bed was way too hard

2026-01-27 • via Nuitee
R
Ruth • solo_traveller • us
1
Should have listened to my gut when first walked into the lobby.Ended up finding Bed bugs
Cons:

Very minimal tv selections also pulled covers back and on sheets was black spots and took pictures and found bed bugs. Got out super quickly manager at desk showed him pictures and he said those weren't thwre sheets. Basically telling me I was lying. Would never stay at this place again.

2026-01-27 • via Nuitee
R
Robert • couple • us
10
Pros:

Location was easy i

Cons:

To serve Breakfast

2026-01-25 • via Nuitee
K
Kilby • couple • us
10
Pros:

The price and location are great! And they have security and there's no fuckery going on outside

Cons:

There's one employee who doesn't smile or even say you're welcome or have a good day. How I'm treated by staff is highly important to me but I've overlooked it with this place.

2026-01-22 • via Nuitee
C
CeeAira • family_with_children • us
1
2026-01-22 • via Nuitee
H
Heather • family_with_children • us
3
Will never stay again
Pros:

There was no breakfast. Minimal amenities. Did not have enough towels for the 4 people of us in each room.

Cons:

Everything could have been better. Rooms were dirty, floors were dusty. Found items alongside beds. Sink didn’t drain.

2026-01-20 • via Nuitee
K
Kabriel • couple • us
10
I had fun. I am 7 months pregnant very comfortable
Pros:

The management is okay

Cons:

N/a

2026-01-19 • via Nuitee
W
Williams • couple • us
10
Pros:

Every thing

Cons:

N/a

2026-01-19 • via Nuitee
T
Theresa • solo_traveller • us
4
Decent
Pros:

Staff was helpful, being on 3rd floor. Location.

Cons:

Non smoking room smelled like smoke.

2026-01-19 • via Nuitee
Y
Yulis • couple • us
10
2026-01-19 • via Nuitee
S
Sue • solo_traveller • us
1
Did not stay.
Pros:

The room was truly disgusting. There was so.e sort if red sauce all over the floor. There was toothpaste and water/ soap splashed all over the sink faucet and mirror. Table tops snd counters sticky. Toilet seat was about to fall off. Have never seen such a disgustingly filthy room. It was obviously not cleaned beforehand. I left 20 minutes after arrival.

Cons:

It should have been cleaned!

2026-01-19 • via Nuitee
K
Kenya • family_with_children • us
10
Excellent stay . Stove in room is a plus
Pros:

Nice & clean

Cons:

No breakfast

2026-01-19 • via Nuitee
R
Ryan • solo_traveller • us
3
Too much for the type of service
Pros:

Nothing really

Cons:

The front office was kinda rude

2026-01-13 • via Nuitee
B
Branson • couple • us
4
Cons:

The location was not the greatest, had lots of people smoking around the outside and it set our smoke alarms off at 11pm. Beds weren’t super comfy either.

2026-01-13 • via Nuitee
J
Jimmy • family_with_children • us
8
Pros:

Large room's

2026-01-09 • via Nuitee
J
Jimmy • family_with_children • us
7
2026-01-09 • via Nuitee