Candlewood Suites Fort Payne by IHG

Hotels
•
Candlewood Suites
8.1 (32 reviews)
1207 Jordan Road SW , Fort Payne , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms (multiple mentions)
Friendly, helpful staff
Comfortable/extra-comfy beds
Spacious rooms
Excellent breakfast and coffee
Easy access to interstate
Affordable
Cons:
Billing issues: extra or duplicate charges
Occasional noise from nearby Lowe's at night
Loud AC in some rooms
Pool not monitored for guests
Isolated cleanliness/maintenance issues (tub/floor, cooking vessels)
Missing in-room items reported (phone/TV)

Categories

Cleanliness
8.5
Multiple guests repeatedly call the property 'very clean' and praise room cleanliness; one report noted tub/floor and cooking vessels were dirty, indicating generally strong cleanliness with an occasional lapse.
Service
7.9
Staff described as friendly and providing great customer service by several guests, but service is marred by billing problems (extra/double charges) and at least one unanswered front desk call.
Location
8
Easy access to the interstate is a plus, but a guest reported nighttime noise from a nearby Lowe's garden center which detracts from location comfort for some rooms.
Room Quality
7.8
Rooms are described as spacious with extra-comfy beds, but problems reported include loud AC, missing/absent phone or TV in one report, and some dirty cookware — overall positive comfort with some maintenance/amenity issues.
Amenities
8.2
Breakfast and coffee receive high praise; however the pool is noted as not monitored for guests and some in-room amenities (phone/TV) were absent for one guest.
Value for Money
7.2
Several guests call the hotel affordable and a good value, but billing irregularities (extra charge beyond pet fee, duplicate charges) negatively impact perceived value.
Food and Beverage
8.9
Breakfast repeatedly described as 'awesome' and coffee 'amazing' — F&B is a clear strength in guest comments.
Overall Experience
8.3
Most guests report excellent, quiet, and clean stays with friendly staff and good breakfasts; occasional issues (billing, intermittent noise, maintenance) lower but do not outweigh the generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Modern Suites with Fully Equipped Kitchens
Experience the comfort of home at Candlewood Suites Fort Payne. Our modern suites are designed with fully equipped kitchens, perfect for extended stays or quick getaways. Enjoy the convenience of preparing your own meals just the way you like them.

Convenient Location near Chattanooga Metropolitan Airport
Located just 98 km from Chattanooga Metropolitan Airport, our hotel offers easy access for travelers. Whether you're visiting for business or leisure, our convenient location makes it simple to reach your destination without any hassle.

Amenities for a Relaxing Stay
Indulge in a relaxing stay with our hotel amenities. Unwind in the fitness center, take a dip in the pool, or simply enjoy a quiet evening in the outdoor gazebo area. Your comfort and satisfaction are our top priorities at Candlewood Suites Fort Payne.

Book your stay now at Candlewood Suites Fort Payne and experience a seamless blend of comfort and convenience during your visit to Fort Payne.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Guest Reviews

8.1
Based on 32 reviews
Cleanliness: 8.5
Service: 7.9
Location: 8
Room Quality: 7.8
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.9
Overall Experience: 8.3
C
Constance • couple • us
9
2026-10-30 • via Nuitee
M
Murphy • couple • us
10
2026-10-28 • via Nuitee
V
Vivian • couple • us
10
Stay there for three nights, very quiet, clean and great customer service
Pros:

Very clean, friendly staff

2026-10-16 • via Nuitee
B
Bobby • couple • us
10
Hannah at the front desk was so helpful and very kind!!
2026-08-31 • via Nuitee
N
Nicole • couple • us
10
We had an excellent stay! Will be back!
Pros:

I loved how spacious the rooms were. Also, the property was very clean.

Cons:

Nothing

2026-08-28 • via Nuitee
H
Heather • extended_group • us
10
This hotel is absolutely amazing! I now look for them where ever I go!
Pros:

The breakfast was awesome! And the coffee was amazing!

Cons:

Nothing

2026-08-16 • via Nuitee
J
Janae • extended_group • us
1
2026-08-11 • via Nuitee
B
brian • couple • us
4
2026-08-10 • via Nuitee
E
Elaine • family_with_children • us
5
Beds were comfy and ac good.
Pros:

Didn’t have any. I had an rxtra charge added to my room beyond the $75 for a dog. Total of the extra was $132 so what was the remainder for? No info on receipt and my call to the front desk went unanswered.

Cons:

Bathroom tub and floor weren’t clean. Cooking vessels dirty. No phone or TV.

2026-08-03 • via Nuitee
M
Morton • couple • us
7
Other than the bill issue it was great
Pros:

Very nice and clean

Cons:

I payed on booking.com, and also the hotel itself can my credit card for the same amount

2026-08-02 • via Nuitee
G
Georgia • couple • us
10
Very clean comfortable stay!
Pros:

Very nice room with everything. Extra comfy beds, very quiet! Good breakfast. Very friendly staff! Clean comfy and affordable.

Cons:

Na

2026-07-22 • via Nuitee
B
Bethany • solo_traveller • us
8
Pros:

The room setup

Cons:

The AC loud and the pool not monitored for guest only.

2026-07-06 • via Nuitee
R
Ruth • solo_traveller • us
7
Pros:

Easy access to interstate

Cons:

Lowes across the street used blowers about 10:30 at night in their garden center area. Noise carried into room

2026-06-22 • via Nuitee
D
Denyse • couple • ca
10
2026-05-11 • via Nuitee
J
Jeremiah • solo_traveller • us
10
2026-05-06 • via Nuitee
B
Bill • couple • us
8
Pros:

What I did not like was:
The next morning I went & got a cup of coffee & sat down in the chair a little before 9:00..my husband was laying on the bed nude… without knocking or saying anything the maid just busted right in the door.

2026-03-04 • via Nuitee
T
Tiessa • couple • us
10
Pros:

Comfy beds great room. Standard kitchen fridge. Large shower.

Cons:

I loved it all

2026-01-13 • via Nuitee
W
Wendy • couple • us
10
2026-01-03 • via Nuitee
L
Linda • extended_group • us
8
2025-12-31 • via Nuitee
B
Beth • couple • us
8
2025-12-30 • via Nuitee