GO2 Inn & Suites by Relianse - El Paso

Hotels
6.6 (404 reviews)
7815 North Mesa Street , El Paso , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great staff
Good location
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
5.31
Mixed reviews on cleanliness, with mentions of dirty floors and a bleach smell implying a need for better upkeep.
Service
8.28
Numerous positive comments regarding the staff's helpfulness and promptness in addressing issues.
Location
7.82
Location well-rated; close to shops, appreciated by guests.
Room Quality
5.77
Generally good sentiments but noted need for maintenance and cosmetic improvements.
Amenities
6.3
Amenities had some positive remarks, though issues regarding towels and cleanliness were highlighted.
Value for Money
6.26
Mixed feelings; some guests felt overcharged for the conditions experienced.
Food and Beverage
5.81
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.28
Many positive experiences cited, but overshadowed by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:18

Property Description

Convenient Location

Comfortable Accommodation

Modern Amenities

Experience convenience and comfort at GO2 Inn & Suites by Relianse, ideally located near top attractions in El Paso. Relax in our comfortable rooms, equipped with modern amenities like free WiFi, air conditioning, and a TV. With room service and a 24-hour front desk, we ensure a seamless stay for all our guests. Whether you're visiting for business or leisure, our hotel is the perfect choice for your next trip to the area. Book your stay with us now and experience the best of El Paso hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Dec 23, 2025 until Sun, Feb 1, 2026

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 404 reviews
Cleanliness: 5.31
Service: 8.28
Location: 7.82
Room Quality: 5.77
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 7.28
G
Gustavo couple us
10
2026-02-14 via Nuitee
B
Breanna couple us
1
2026-02-12 via Nuitee
C
Cristian couple us
10
2026-02-11 via Nuitee
A
Alejandra solo_traveller us
5
2026-02-08 via Nuitee
S
Sergio solo_traveller mx
8
Pros:

Price
Location
Quiet

Cons:

Old. Odors

2026-01-29 via Nuitee
M
Monica solo_traveller us
8
I would stay again. Just the little details about cleanliness can be attended.
Pros:

I liked the detail the attendant lady on front desk suggested a quiet spot and mentioned a better deal for a whole week. Kind personnel. I loved the view specially with the snow!

Cons:

Towels are a bit old it would be recommended to replace them. Zinc needed to be attended. Sheets needed to be washed or changed.

2026-01-28 via Nuitee
B
Brad solo_traveller us
9
2026-01-26 via Nuitee
R
Rick A solo_traveller us
10
supreme value
Pros:

amazing and friendly staff… all grateful very helpful too… understanding about the clogged sink too

Cons:

the sink was clogged

2026-01-24 via Nuitee
G
Gilda extended_group mx
5
Pros:

Ubicación

Cons:

Estaban sucias las sábanas y colchas, no servía el elevador, no habia papel, habia habitaciones abandonadas y el hotely habitaciones se veían descuidados.

2026-01-21 via Nuitee
J
Jessica couple us
7
Agradable estancia rápida
Pros:

La habitación estaba limpia y el precio era muy bueno

Cons:

N/a

2026-01-18 via Nuitee
A
Angela solo_traveller us
10
Pros:

Staff front desk and manager where on point and really nice and patient

Cons:

Room need more that one trash can and soap and towels It was not really clean but I see worse for more money

2026-01-14 via Nuitee
A
Arturo couple us
1
Desagradable
Pros:

Nada , pésimo,sucio, muy mal

Cons:

Cuarto sucio , pésimo poner calificación de 8.1 y 4 estrellas, este hotel no llega a 2 estrellas y no rebasa ni 3 de calificación

2026-01-13 via Nuitee
S
Sung Yun couple mx
8
2026-01-12 via Nuitee
S
Santana couple us
10
2026-01-10 via Nuitee
S
Santana couple us
10
2026-01-10 via Nuitee
J
Jazmin couple us
10
Exceptional service
Pros:

The staff was amazing from the manager to the entire team! Treated as if we were family! Funny staff and perfect place for our stay! Great rooms for the amazing price!

Cons:

I loved everything about this place nothing bad at all

2026-01-10 via Nuitee
F
Fonseca couple us
10
Pros:

Rooms are very clean and anything you needed they brought it to you great service

Cons:

Didn't find anything I didn't like about the place

2026-01-09 via Nuitee
R
Roberta couple us
8
Great place to rest your tired head.
Pros:

The motel was a nice motel for the price. Bed was comfortable and linens and bathroom were clean. Thet allow pets for free just require to have credit card on file if animal damages anything. I would stay here again.

Cons:

Need better pillows and better water pressure, we couldn't get any channels on TV due to slow internet .

2026-01-08 via Nuitee
E
Estephania couple mx
10
Pros:

Super

Cons:

Todo bien

2026-01-07 via Nuitee
S
Santana solo_traveller us
10
Pros:

Clean and quietly

2026-01-04 via Nuitee