GO2 Inn & Suites by Relianse - El Paso

Hotels
6.6 (535 reviews)
7815 North Mesa Street , El Paso , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
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Review Highlights

Pros:
Great staff
Good location
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
5.31
Mixed reviews on cleanliness, with mentions of dirty floors and a bleach smell implying a need for better upkeep.
Service
8.28
Numerous positive comments regarding the staff's helpfulness and promptness in addressing issues.
Location
7.82
Location well-rated; close to shops, appreciated by guests.
Room Quality
5.77
Generally good sentiments but noted need for maintenance and cosmetic improvements.
Amenities
6.3
Amenities had some positive remarks, though issues regarding towels and cleanliness were highlighted.
Value for Money
6.26
Mixed feelings; some guests felt overcharged for the conditions experienced.
Food and Beverage
5.81
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.28
Many positive experiences cited, but overshadowed by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:18

Property Description

Convenient Location

Comfortable Accommodation

Modern Amenities

Experience convenience and comfort at GO2 Inn & Suites by Relianse, ideally located near top attractions in El Paso. Relax in our comfortable rooms, equipped with modern amenities like free WiFi, air conditioning, and a TV. With room service and a 24-hour front desk, we ensure a seamless stay for all our guests. Whether you're visiting for business or leisure, our hotel is the perfect choice for your next trip to the area. Book your stay with us now and experience the best of El Paso hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 1, 2027 until Sat, Jan 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 535 reviews
Cleanliness: 5.31
Service: 8.28
Location: 7.82
Room Quality: 5.77
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 7.28
B
Bianca • solo_traveller • us
8
2026-07-04 • via Nuitee
A
Alberto • solo_traveller • us
1
Pros:

Nothing. Front desk person, Alfredo, horrible customer service. He wasn’t present at the time of arrival and used disrespectful language.

Cons:

It’s old and dirty. Not good to cover the standards of what you pay. Not worth it. I cannot understand how Booking.com is able to participate with hotels like this. Not satisfied at all.

2026-06-29 • via Nuitee
J
Jaime • solo_traveller • us
9
2026-06-29 • via Nuitee
J
Jaime • solo_traveller • us
9
2026-06-29 • via Nuitee
C
Carlos • solo_traveller • us
3
Pros:

It was clean

Cons:

No soaps or shampoo to shower

2026-06-28 • via Nuitee
C
Cesar • solo_traveller • us
10
Awsome
Pros:

Everything

Cons:

Nothing

2026-06-27 • via Nuitee
C
Cesar • solo_traveller • us
10
Awsome
Pros:

Everything

Cons:

Nothing

2026-06-27 • via Nuitee
A
Angelina • solo_traveller • us
1
Pros:

I didn't like nothing there was people walking all over the night in and out of that hotel look like Street walkers and street workers the room smelled nasty there was garbage all over the floor I didn't even stay there literally made a u-turn and went back to my car scared somebody was going to break into my car

Cons:

Everything I did not like nothing of the hotel I don't recommend it to anyone

2026-06-27 • via Nuitee
C
Cesar • solo_traveller • us
10
Awsome
Pros:

Everything

Cons:

Nothing

2026-06-27 • via Nuitee
C
Cesar • solo_traveller • us
10
Awsome
Pros:

Yes

Cons:

Nothing

2026-06-27 • via Nuitee
C
Cesar • solo_traveller • us
10
Awsome
Pros:

Everything

Cons:

Nothing

2026-06-27 • via Nuitee
C
Cesar • solo_traveller • us
10
Awsome
Pros:

Everything

Cons:

Nothing

2026-06-27 • via Nuitee
C
Cesar • solo_traveller • us
10
2026-06-26 • via Nuitee
F
Felisha • solo_traveller • us
1
Cheap dirty rooms
Pros:

Cheap room prices

Cons:

The dirty floors, dirty sheets, hole punched in bathroom door, hair in shower that was not mine, broken hair dryer, broken lamp and parking was a nightmare!!

2026-06-26 • via Nuitee
E
Ernesto • couple • us
7
Great value for the price.
Pros:

Property was in good condition.

Cons:

Could use a furniture refresh and some new paint.

2026-06-22 • via Nuitee
B
benny • couple • us
10
2026-06-19 • via Nuitee
R
Robin • solo_traveller • us
1
Pros:

It was disgusting!!

Cons:

Absolutely NOTHING!

2026-06-13 • via Nuitee
J
Jorge Armando • solo_traveller • mx
10
Pros:

La instalaciones

Cons:

Todo bien

2026-06-12 • via Nuitee
K
Kevin • extended_group • us
2
Pros:

Location and staff was fine.

Cons:

Cleanliness of room. Dirty pillows and blankets and no working tv

2026-06-12 • via Nuitee
A
Angel • couple • us
8
2026-06-10 • via Nuitee