Hyatt House Lansing-University Area

Hotels
•
Hyatt
9.1 (609 reviews)
3150 E. Michigan Ave , Lansing , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Parking difficulties
Cleanliness issues in bathrooms
Construction noise

Categories

Cleanliness
8.49
Mixed reviews, some complaints about cleanliness in bathrooms.
Service
9.96
Staff received high praise for friendliness and helpfulness.
Location
8.5
Location had construction issues, making access difficult.
Room Quality
9.45
Rooms were spacious and comfortable, with a few issues noted.
Amenities
8.98
Good amenities overall, but some improvements needed for parking.
Value for Money
8.44
Some guests felt the costs were high for accommodation and additional services.
Food and Beverage
9.49
Breakfast was generally well-received, with variety available.
Overall Experience
9.46
Overall satisfaction was high despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:34

Property Description

Luxurious Amenities

Hyatt House Lansing-University Area offers a range of luxurious amenities for guests to enjoy, including a fitness centre, shared lounge, and a terrace. Relax and unwind in the indoor pool or savor a delicious meal at the on-site restaurant.

Convenient Facilities

This property boasts a business centre, perfect for those traveling for work, as well as a 24-hour front desk for any assistance needed. Stay connected with free WiFi throughout the hotel and make use of the safety deposit box in the rooms for added security.

Ideal Location

Located in Lansing, just a short distance from popular attractions like Jack Breslin Arena and Wharton Center, Hyatt House is the perfect choice for travelers looking to explore the city. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 609 reviews
Cleanliness: 8.49
Service: 9.96
Location: 8.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.46
M
Murielle • solo_traveller • us
10
Excellent stay as always
Pros:

Friendly staff and clean

Cons:

Nothing. I liked everything

2026-10-23 • via Nuitee
K
Katherine • couple • us
6
Barely Pleasant!
Pros:

The facility is clean and attractive and the desk clerks were friendly and welcoming.

Cons:

This was one of the smallest, most uncomfortable hotel rooms I’ve ever stayed in! There were no luggage racks and the only place to put luggage was on the sofa, which meant moving two suitcases onto the bed whenever one of us wanted to sit on the sofa. The lighting is awful……dim and hard to read by at night. Parking is in a lot reached by a steep set of stairs or a long walk around by sidewalk. We forget to leave the little slip of paper showing we’d paid our $14 a night parking fee on the dashboard but apparently nobody checks anyway according to an employee we spoke with. This hotel is miles from downtown and it’s pretty unusual in our experience to charge a high parking fee so far from a city center.

2026-10-16 • via Nuitee
T
tim • solo_traveller • us
8
5 star crew
Pros:

Dani the night attendant was phenomenal her customer service is so far above what i was expecting and there was another young lady who saw my mother in law who is terminal with cancer struggling to get around and offered her a wheelchair those 2 ladies deserve an atta girl and a raise

2026-09-19 • via Nuitee
L
Laura • solo_traveller • us
8
It was a nice room. Breakfast was good but poorly organized.
Pros:

I was staying for work and this was very close. I enjoyed the restaurant Old Bag of Nails being close.

Cons:

I never could take advantage of the loading and unloading zone. There were continually parked cars and that was frustrating. I don’t want to haul all my luggage from the permanent parking lot, up a bunch of stairs and then across a road into a lobby.

2026-09-18 • via Nuitee
M
Maria • couple • us
10
2026-09-10 • via Nuitee
F
Fleming • couple • us
10
2026-09-02 • via Nuitee
P
Patricia • solo_traveller • us
1
2026-09-01 • via Nuitee
K
Kristin • family_with_children • us
9
2026-08-31 • via Nuitee
T
Tracy • couple • us
10
2026-08-30 • via Nuitee
M
Murielle • couple • us
10
Pros:

Friendly staff and clean room.

2026-08-27 • via Nuitee
M
Mallorie • extended_group • us
10
2026-08-26 • via Nuitee
N
Nandini • solo_traveller • in
8
2026-08-25 • via Nuitee
O
Olson • solo_traveller • us
10
Pros:

Friendly staff

Cons:

Nothing everything was great

2026-08-21 • via Nuitee
J
Jeni • solo_traveller • us
5
Pros:

It was close to where I was traveling

Cons:

When I got into my room it smelled so bad like curry obviously the person before me was cooking because the dishes were still in the dishwasher. I went to the front desk asked to switch rooms but they didn't have a comparable room. Went to desk again after we came back from dinner and they said they could put an air purifier in there it never happened. Next morning went back to front desk and they said they would have maintenance call me about putting the air filter thing in there but I would not be allowed in the room for 3 hours. Guess what they never called by this time I was so annoyed I couldn't wait for my trip to be over. There was also a fire on my floor that we needed to evacuate for because another guest was cooking and started a fire. They had giant fans throughout the floor to air it out one being right next to my room you could imagine the loud noise it made when we needed to sleep. Obviously this was not a great experience I had in your hotel and my advice would be don't let people cook in there rooms take all the stoves out. I hope nobody else has this bad of an experience and maybe make sure the staff knows how to handle these situations.

2026-08-18 • via Nuitee
T
Tyus • solo_traveller • us
2
Poorly staffed
Cons:

The staff can do a lot better.

2026-08-17 • via Nuitee
L
Lyric0803 • solo_traveller • us
10
2026-08-07 • via Nuitee
F
Frikken • solo_traveller • us
8
Stay here for everything but the breakfast
Pros:

The room was great and the hotel itself was beautiful

Cons:

The breakfast was disappointing. If breakfast is over at 10, the food should not stop being provided at 9:40. There were no eggs, mushy potatoes, and only 4 links of sausage. Perhaps it wasn't the norm, but it should never be the case.

2026-08-06 • via Nuitee
C
Christopher • solo_traveller • us
9
Clean and comfortable with great food nearby
Pros:

Clean and comfortable. Right next to La Toscana, a great Italian restaurant.

Cons:

Nothing

2026-08-06 • via Nuitee
D
Dominic • couple • us
10
2026-08-06 • via Nuitee
D
DeAundra • solo_traveller • us
10
2026-08-05 • via Nuitee