Renaissance New York Harlem Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (2193 reviews)
233 West 125th Street , New York , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Inadequate cleanliness
Issues with water and service

Categories

Cleanliness
6
Issues with cleanliness mentioned in reviews.
Service
10
Varied experiences, but some positive comments on language assistance.
Location
10
Location is praised for convenience and proximity to amenities.
Room Quality
8
Comfortable room but lacking privacy and had maintenance issues.
Amenities
7
Limited amenities reported, including issues with water heating.
Value for Money
7
High fees for services not clearly communicated.
Food and Beverage
7.5
Breakfast quality reported as basic and unsatisfactory.
Overall Experience
8.5
General dissatisfaction with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:50

Property Description

Central Location
Located in the heart of New York, Renaissance New York Harlem Hotel offers easy access to popular attractions such as Columbia University, Yankee Stadium, Metropolitan Museum of Art, and Central Park.

Luxurious Amenities
Guests can enjoy a range of luxurious amenities including a bar, restaurant, terrace, room service, 24-hour front desk, concierge service, and luggage storage, ensuring a comfortable and convenient stay.

Convenient Access
With LaGuardia Airport just 10 km away, guests can easily reach the hotel, making it a perfect choice for travelers looking for a seamless and enjoyable stay in New York.

Experience the luxury and convenience at Renaissance New York Harlem Hotel. Book your stay now!

Important information:

- Daily Destination Fee totaling $28.69 Includes -$25 daily food and beverage credit
- Daily priority bike rental for 2 people (4 hour rental - includes helmet, map and lock)
- Uptown Hop Off / Hop On – NYC Top View Tours for 2 people (one time during stay)
- Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2193 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 8
Amenities: 7
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
P
Peter • family_with_children • be
10
2026-09-19 • via Nuitee
K
Karen • couple • us
8
Pros:

Location convenient, nice and clean

2026-09-18 • via Nuitee
K
Khadim • couple • us
10
Pros:

I love it my vacation ladt just was for two days but i use yo book it because of the good values and facilities
Location stuffs specially Darryl

2026-09-17 • via Nuitee
I
Isa Mancheno • solo_traveller • ec
8
Pros:

Desayunos

Cons:

La ubicación

2026-09-17 • via Nuitee
N
Nina • couple • gb
1
I wouldn’t recommend this at all
Pros:

Nothing

Cons:

Security concerns

2026-09-17 • via Nuitee
I
Idan • couple • il
9
Pros:

Everything was nice and clean stuff is very friendly hotel has a nice restaurant and bar with a common area

Cons:

The location of the hotel is a bit sketchy at night if you go during the day and return and don’t walk on the streets a lot it’s fine

2026-09-17 • via Nuitee
S
Suresh • solo_traveller • au
3
2026-09-16 • via Nuitee
C
Clément • couple • fr
7
**English:** "Comfort and genuine care were present, but that turned out to be very little compared to all the neg
Pros:

Context: 13-night stay, with the paid "Central Park view" option. Two different rooms during the stay (Room 04/16th floor, then Room 04/26th floor following water damage).

• Night security/front desk: very friendly, reassuring staff, consistent elegance and courtesy — my best memory of the hotel.
• General reception: simple and efficient.
• Gym: very decent, had everything needed.
• Bar: very pleasant atmosphere.
• Rooms (basic comfort): comfortable bed in both rooms.
• Room 04/26th floor: much higher ceilings than on the 16th floor.
• Front desk responsiveness: room change offered quickly after the ceiling leak, ultimately getting the actual Central Park view.

Cons:

Context: 13-night stay, with the paid "Central Park view" option. Two different rooms during the stay (Room 04/16th floor, then Room 04/26th floor following water damage).

• Gap between advertised standing and actual experience: the hotel looks like more than 4 stars from the outside than it feels in the actual experience.
• Central Park view not honored (16th floor room): paid for the option, but a large building blocked the view; front desk explained they sell an "orientation," not a "view" — which I consider false advertising given the option is explicitly named "Central Park view."
• Leak in the shower ceiling, causing plaster to fall (3rd night).
• Inadequate housekeeping: no vacuuming, no sink cleaning, toilet cleaning done randomly, toilet paper not restocked at times, doubts about whether towels were actually changed (found dry and folded).
• Bar: $25/night credit, not great value against a $20 cocktail plus a $4 tip.
• Gym water filter not always changed.
• Very poor sound insulation (16th and 26th floors): hallway conversations audible, smell of drugs (twice in 14 nights), noise from the floor below, window shaking during weekend rooftop parties.
• Bathroom design flaw (26th floor): shower door opens the wrong way, forcing you to twist awkwardly near the toilet.
• Flickering/faulty lightbulb on rooftop party nights.
• Noisy AC in both rooms: strong cold air gusts, and high humidity above 22°C (72°F).

2026-09-16 • via Nuitee
B
Bushr • family_with_children • sa
8
A gem in Harlem!
Pros:

The setup of the hotel over the Appolo theatre and having a fifth floor lobby was unique, the food at the Victoria restaurant was amazing, the staff were helpful and polite. The room space and setup were just right, the bathroom/ wardrobe combination was different. I loved the hotel!

Cons:

There was no fridge in the room, house keeping can be improved in terms of overall cleaning of the room and changing linens, limited capacity of the restaurant

2026-09-13 • via Nuitee
M
Maksims • couple • lv
6
2026-09-12 • via Nuitee
A
Ambarin • couple • us
7
Pros:

Location and stuff

Cons:

Over priced, room amenities,

2026-09-11 • via Nuitee
P
PANAGIOTA • family_with_children • gr
10
2026-09-05 • via Nuitee
I
Ibrahim • family_with_children • de
8
2026-09-03 • via Nuitee
M
Michele • solo_traveller • us
7
My 48 hr getaway
Pros:

I liked the atmosphere. Especially the Rooftop Bar. The staff was extremely accommodating. The food was good. And lastly the Jazz ensemble was great!

Cons:

I didn't like the fact that my "In room " breakfast was delivered in "to go " boxes, and delivered to my room in a paper shopping bag, as if I ordered from Uber Eats. That's not the experience I was expecting.

2026-09-03 • via Nuitee
C
Cristine • family_with_children • at
8
Sehr Zentral , man hat alles in der nähe, müssen damit rechnen dass Harlem sehr zentraler lage ist und ziemlich laut war
Pros:

Die schöne Aussicht zu den hoch Häusern

Cons:

Wir sind Langschläfer und dürften nach 10 Uhr vormittags keinen Cappuccino trinken dürfen, da das Restaurant geschlossen war.

2026-09-02 • via Nuitee
L
Laureen • solo_traveller • us
8
Despite our comments about housekeeping we would stay at this property again. again
Pros:

Location was great and most of the staff were amazing. We had an amazing view.

Cons:

We struggled to get housekeeping service daily. And when they did come it was never a full clean. I want housekeeping everyday lines my do not disturb sign is out. We had to call down for towels and toilet paper and clean glassware.

2026-09-02 • via Nuitee
L
Luis • extended_group • us
10
2026-09-01 • via Nuitee
J
Jo • family_with_children • gb
9
Fab location, great intro to Harlem and New York. Sensational view and food.
Pros:

The food was a big bonus - very wide range and delicious. Location was above the iconic Apollo in Harlem which was a bit overwhelming when we arrived at night on a Saturday, but was otherwise fantastic, welcoming and well placed.

Cons:

Very noisy reception and confusing arrival

2026-08-31 • via Nuitee
O
Odirlei • couple • us
8
A very good hotel with clean rooms and excellent service, but the breakfast package needs to be explained more clearly.
Pros:

I really enjoyed my stay. The room was very clean, comfortable, and the customer service was excellent.

Cons:

I booked a package that included breakfast, but it was not clearly explained that the package only covered a limited selection of drinks and food items. When I ordered basic items from the breakfast menu, I was surprised to learn that I had to pay extra for them. I also witnessed about five other guests complaining about the same issue. The hotel should clearly explain what is included before guests book a “breakfast included” package.

2026-08-31 • via Nuitee
S
Samira • extended_group • kz
10
2026-08-29 • via Nuitee