Renaissance New York Harlem Hotel

Hotels
Renaissance Hotels & Resorts
8 (2156 reviews)
233 West 125th Street , New York , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Inadequate cleanliness
Issues with water and service

Categories

Cleanliness
6
Issues with cleanliness mentioned in reviews.
Service
10
Varied experiences, but some positive comments on language assistance.
Location
10
Location is praised for convenience and proximity to amenities.
Room Quality
8
Comfortable room but lacking privacy and had maintenance issues.
Amenities
7
Limited amenities reported, including issues with water heating.
Value for Money
7
High fees for services not clearly communicated.
Food and Beverage
7.5
Breakfast quality reported as basic and unsatisfactory.
Overall Experience
8.5
General dissatisfaction with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:50

Property Description

Central Location
Located in the heart of New York, Renaissance New York Harlem Hotel offers easy access to popular attractions such as Columbia University, Yankee Stadium, Metropolitan Museum of Art, and Central Park.

Luxurious Amenities
Guests can enjoy a range of luxurious amenities including a bar, restaurant, terrace, room service, 24-hour front desk, concierge service, and luggage storage, ensuring a comfortable and convenient stay.

Convenient Access
With LaGuardia Airport just 10 km away, guests can easily reach the hotel, making it a perfect choice for travelers looking for a seamless and enjoyable stay in New York.

Experience the luxury and convenience at Renaissance New York Harlem Hotel. Book your stay now!

Important information:

- Daily Destination Fee totaling $28.69 Includes -$25 daily food and beverage credit
- Daily priority bike rental for 2 people (4 hour rental - includes helmet, map and lock)
- Uptown Hop Off / Hop On – NYC Top View Tours for 2 people (one time during stay)
- Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2156 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 8
Amenities: 7
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
J
Jo’Von couple us
10
2026-07-25 via Nuitee
C
christophe family_with_children fr
1
Négativement inoubliable
Pros:

L’emplacement que j’avais choisi moi-même

Cons:

Tout sauf l’emplacement
J’ai séjourné dans des centaines d’hôtels dont quelques dizaines via Booking , c’est la première fois que je réponds à une enquête de satisfaction tellement le rapport qualité prix était affligeant.
Malheureusement c’était pour une première fois à New York. Malheureusement l’hôtel fera partie de mes souvenirs de cette découverte

2026-07-25 via Nuitee
L
leslie solo_traveller us
10
Pros:

Loved it beautiful

Cons:

The rooms all the poems written on the walls food was excellent

2026-07-25 via Nuitee
N
Nabiyoun extended_group ca
5
Cons:

Location

2026-07-24 via Nuitee
J
Julio Cesar family_with_children ar
6
Pros:

EL DESAYUNO CORRECTO .

Cons:

EL DESAYUNO CORRECTO . PERO NO CUMPLIERON con el crédito diario de 25 USD para comida y bebida . Argumentaron que correspondia el desayuno o el credito .

2026-07-24 via Nuitee
T
Tina family_with_children cz
7
Pros:

Pokoj je docela prostorný, čistý, světlý a pohodlný. Postele jsou pohodlné. Měli jsme zaplacený pokoj s výhledem na Central Park, ale ten žádný nebyl. Viděla jsem jen na okolní budovy - 15.patro.
Hotel má ideální polohu pro objevování Harlemu.

Cons:

Hotel působí trochu omšele. Snídaně jsou z menu, nicméně v restauraci nebylo místo. Večeři i snídani jsem si objednala a odnesla na pokoj, což mi nevadilo, ale pokud by někdo chtěl posedět v restauraci, tak si musí dlouho počkat na místo.
Výhled y pokoje na Central park neexistuje, je to podvod.

2026-07-22 via Nuitee
J
Johnson couple us
10
2026-07-21 via Nuitee
S
Shudari extended_group cw
1
Disappointing
Pros:

Beautiful hotel

Cons:

Very bad service. Workers with attitude. My flight was delayed for a few hours. I arrived at the hotel at 6am, I was supposed to be there around 2am. When I arrived, my resevation was already cancelled. I tried to email the hotel earlier about a question I had and got no answer so I didn’t see it necessary to mail about my delay. There was a whole issue with the included breakfast. I booked a room for for adults with breakfast included. On arrival they told me the breakfast was only for two people. Not a nice experience overall when I think about the way we were treated.

2026-07-21 via Nuitee
A
Aishia couple us
10
2026-07-19 via Nuitee
B
Benjamin couple us
7
Good stay except the breakfast
Pros:

Location

Cons:

The breakfast was a joke! Just two toasts and you could not have tea and orange juice, you had to choose or being charged

2026-07-17 via Nuitee
K
Kelly family_with_children us
10
Beautiful hotel, rough part of town
Pros:

Hotel was gorgeous and staff were great. Nice amenities

Cons:

Step outside the hotel and whoa

2026-07-17 via Nuitee
G
George solo_traveller us
9
2026-07-17 via Nuitee
T
Tashanda extended_group us
7
Cool Stay
Pros:

Location is centralized to a lot of things, and it was only three stops to Yankee Stadium on the train. When you first enter the hotel, you can be thrown off because it's next to the Apollo Theatre and it doesn't look like a hotel, but you get on the elevator and go up to the floor. The staff was nice and professional. The room was a nice size, but it felt like a boutique hotel. The restaurant on the 5th floor was cool too. I enjoyed the service, food, and drinks. It's also within walking distance of the train station and the Studio Museum in Harlem.

Cons:

I am not a fan of the beds that are low to the ground, and that's what I had in my double room. There was no ironing board; I did not request one, just ironed on the extra bed in the room. The one thing I am currently working on with corporate is that a part of the ceiling fell down in the tub. I think it was a poor paint job or something, and a combo of a hot shower made it lift, and pieces fell into the tub, so I am requesting that at least one night be refunded because this is not acceptable ever, but especially when someone is showering.

2026-07-16 via Nuitee
X
Xian couple us
8
In all, the room is expensive. Hopefully certain days there could be discounts.
Pros:

The place was beautiful with exquisite personal touches. Overall, I had a great time. The view from my room was a amazing. The Bellhop immediately received my luggage and escorted me to the lobby and gave me directions to the front desk which was a great personal touch of class. The front desk assistant and waiters were very hospitable. A great thing was that I did receive an upgrade that I asked for. If they implement and change some of the

Cons:

The incidental was $200-way to expensive and no other hotel I ever booked was that high. Truthfully, the incidental should be canceled and if someone does damage the room then they should be charged. Also, I received a voucher for food but it did not cover the whole price for breakfast including tax and tip. It would have been a better experience if this was fully covered. Another concern I had was when housekeeping knocked on my door and said housekeeping even though I had do not disturb on my doorknob and I said do not enter. Lastly, more toilet paper was needed for the room. Only a small amount was provided.

2026-07-15 via Nuitee
A
Aminata solo_traveller ca
8
Pros:

Impeccable

Cons:

Prix doublé en 24h pour la même chambre
Manque de body wash
Pas de réfrigérateur
Doit payer l’eau

2026-07-15 via Nuitee
J
Jordan couple us
1
Would not stay here again
Cons:

Check in was terrible. It took over 30 minutes to check in. Very unorganized. They gave us a $25 food/drink voucher to use but refused to let us use it on the morning of check out.

2026-07-14 via Nuitee
C
Christopher couple us
10
2026-07-13 via Nuitee
R
Racquel solo_traveller us
10
Pros:

Love the location And food

2026-07-11 via Nuitee
C
cassidy family_with_children us
8
2026-07-10 via Nuitee
S
Savina family_with_children us
1
2026-07-10 via Nuitee