citizenM Austin Downtown

Hotels
8.7 (2459 reviews)
617 Colorado Street , Austin , US

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Outstanding staff
Great location
Cleanliness
Cons:
Room size
Value for money
Inconsistent amenities

Categories

Cleanliness
9.03
The hotel was generally clean and had what we needed.
Service
9.5
Outstanding staff and super friendly, helpful service.
Location
9.54
Great location with many nearby amenities.
Room Quality
7.99
Rooms were modern but small; some issues with room features.
Amenities
8.52
Amenities were decent but could be improved, and some were inconvenient.
Value for Money
7.48
The overall experience did not justify the price due to room issues.
Food and Beverage
8.53
Breakfast had good options but was perceived as overpriced.
Overall Experience
9
Overall a wonderful stay despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Central Location in Austin
Located in the heart of Austin, citizenM Austin Downtown offers a prime spot for exploring the city's attractions. Just a stone's throw away from Shoal Beach, this non-smoking property provides easy access to popular landmarks like the Austin Convention Center and Capitol Building.

Modern Amenities
Experience a blend of comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, an iPad, and luxurious bedding. Stay connected with free WiFi, catch up on work at the business centre, or unwind in the outdoor pool and fitness centre.

Dining and Social Spaces
Indulge in a delicious buffet breakfast, grab a drink at the bar, or dine at the on-site restaurant. Whether you're networking in the shared lounge or enjoying free toiletries in your room, citizenM Austin Downtown ensures a memorable stay.

Book your stay at citizenM Austin Downtown for a seamless blend of modern comforts and city exploration.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

This is a cashless Hotel, we do not accept Cash as the method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8.7
Based on 2459 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 9
S
Samuel • solo_traveller • br
8
2026-10-15 • via Nuitee
D
Danielle • couple • us
9
Great staff!
Pros:

Staff was excellent and responsive. Great location near the lake and food.

Cons:

Small hotel room could use more space. iPad controls climate and other functions in room.

2026-10-15 • via Nuitee
N
Natasha • solo_traveller • us
9
Cons:

No on site parking

2026-10-14 • via Nuitee
F
fernandez santoyo • couple • us
10
2026-10-14 • via Nuitee
J
Jesse • couple • us
5
Overall decent for a short trip
Pros:

Loved the location. The manager did his best to amend an issue when there was an issue between the hotel and booking.com

Cons:

The tablets that control the room sometimes worked sometimes didn’t.

2026-10-13 • via Nuitee
S
Shawn • extended_group • us
7
2026-10-10 • via Nuitee
H
Hernandez • couple • us
10
2026-10-10 • via Nuitee
A
Alice • solo_traveller • us
10
Perfect
Pros:

Everything

Cons:

No answer

2026-10-08 • via Nuitee
J
Jay • solo_traveller • us
5
Cons:

Charging another charge for the breakfast breakfast should be included big turn off

2026-10-08 • via Nuitee
D
Dneriyan • couple • us
10
2026-10-08 • via Nuitee
E
Eda • solo_traveller • us
1
Disappointing
Pros:

It was super loud, iron was not working, the room was very very cold, the sink would not drain the water

Cons:

Loud and the stuff at the front desk were not helpful. I need to speak to a manager

2026-09-19 • via Nuitee
J
Jessica • couple • us
7
Great location and very unique room
Pros:

Great location

Cons:

Pool was crowded

2026-09-18 • via Nuitee
N
nahaia • couple • nz
5
Should be cheaper for what you get
Pros:

Comfortable bed

Cons:

Very small room, dimly lit and a iPad managed.

2026-09-18 • via Nuitee
T
Trevor • solo_traveller • us
7
2026-09-18 • via Nuitee
B
BENJAMIN • solo_traveller • fr
10
Pros:

Super emplacement, très belle vue sur la ville depuis le rooftop

Cons:

Ras

2026-09-18 • via Nuitee
G
Gloriana Vega • solo_traveller • cr
10
Pros:

El ambiente

Cons:

Nada

2026-09-15 • via Nuitee
G
Galen • couple • us
8
Good place, interesting space
Pros:

Good location, amazing common spaces and staff. Rooftop pool was really fun. Highly recommend for flexible people who don’t mind interacting with a micro hotel room with an iPad for some reason.

Cons:

Room was nice but do they ever provide sheets or was that just my experience.

2026-09-15 • via Nuitee
T
Tom • solo_traveller • us
10
Chic efficient stay with a cool vibe and crowd.
Pros:

Controlling the entire room with an iPad.

Cons:

Couldn't access the gym with my key and the rooftop pool is a bit small with not enough lounge chairs.

2026-09-14 • via Nuitee
T
Thomas • solo_traveller • gb
7
2026-09-13 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-09-13 • via Nuitee