Tru By Hilton Santee

Hotels
•
Tru by Hilton
8.8 (848 reviews)
263 Britain St. and 273 Britain St. , Santee , US

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Cleanliness issues
Breakfast quality
Noise disturbances

Categories

Cleanliness
8.13
Some concerns regarding cleanliness in reviews, particularly with room floors.
Service
9.6
Staff were frequently mentioned as friendly and helpful.
Location
9.14
Location was generally well-rated by guests.
Room Quality
8.59
Rooms were clean and comfortable, although some noise issues reported.
Amenities
8.62
Amenities like breakfast and pet policy were positively noted, though some lacked quality.
Value for Money
9.08
Guests felt satisfied with the value offered for the price.
Food and Beverage
8.13
Breakfast quality varied among guests, with some dissatisfaction noted.
Overall Experience
9.1
Overall stays were described positively, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:39

Property Description

Modern Accommodations
Experience comfort and style at Tru By Hilton Santee, offering modern accommodations in a convenient location.

24-Hour Front Desk
Our dedicated staff at the 24-hour front desk is always ready to assist you, ensuring a seamless and pleasant stay.

Convenient Location
Located just 89 km from Charleston International Airport, our hotel provides easy access for travelers.

Book your stay at Tru By Hilton Santee for a delightful and stress-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 848 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
E
Edward • couple • us
7
Pros:

Clean

Cons:

They couldn't print a receipt, no coffee maker in the room. No ice bucket or MW

2026-10-27 • via Nuitee
W
Wesley • couple • us
10
2026-10-27 • via Nuitee
C
Chagnon • couple • ca
6
Agréable mais finale décevante.
Pros:

Propreté, localisation bon lits et la salle bain étais très bien.

Cons:

Déjeuner vraiment pas intéressant. Il n’y avait pas de jus, pas de pain, pas de yogourt. Vraiment décevant.
C’est pas la peine de payer pour le déjeuner.
Finalement, on as déjeuner au Cracker Barrel de l’autre côté de la rue.

2026-10-26 • via Nuitee
C
Carolyn • extended_group • us
7
2026-10-26 • via Nuitee
E
Eric • couple • us
10
Great location, professional and pleasant staff, clean rooms.
2026-10-24 • via Nuitee
D
Diane • couple • us
10
2026-10-19 • via Nuitee
G
Gary • solo_traveller • us
8
Pros:

Value.

Cons:

The beds were very bad.

2026-10-18 • via Nuitee
A
Abagail • couple • us
10
This place is absolutely amazing! I would book again !
Pros:

Beautiful seating area for breakfast, pool table, friendly staff, very clean room.

2026-10-18 • via Nuitee
A
Allegra • couple • us
7
2026-10-17 • via Nuitee
J
Jay • couple • us
10
2026-10-15 • via Nuitee
E
Edward • solo_traveller • us
8
Cons:

TV could of had more options

2026-10-14 • via Nuitee
M
Michelle • couple • us
10
I will look to book at Tru by Hilton when I travel
Pros:

Very clean, and the staff was friendly

Cons:

N/a

2026-10-14 • via Nuitee
S
Sandra • solo_traveller • us
10
2026-10-13 • via Nuitee
G
Gordon • couple • us
8
2026-10-13 • via Nuitee
J
Jon • solo_traveller • us
10
Pros:

Clean well lit and great breakfast

2026-10-10 • via Nuitee
R
Renee • couple • us
10
Great location, clean and the breakfast was better than other places.
Pros:

Location was great easy access on and off 95. Our room was in the back so we never heard the traffic from the highway.

Cons:

I would like a night light in the bathroom. We leave the light on but need to leave the door open a crack. Unfortunately the light from the bathroom reflects off the mirror which is just across from the door and shines in my face as I sleep closer to the bathroom. I Will remember to bring my own night light next time.

2026-10-10 • via Nuitee
T
Thomas • couple • us
8
Adequate
Pros:

Location

Cons:

Nothing

2026-10-08 • via Nuitee
A
Anthony • couple • us
9
2026-10-08 • via Nuitee
P
Philip • couple • us
9
2026-10-07 • via Nuitee
M
Mary • couple • us
10
2026-10-07 • via Nuitee