Tru By Hilton Santee

Hotels
•
Tru by Hilton
8.8 (848 reviews)
263 Britain St. and 273 Britain St. , Santee , us

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Cleanliness issues
Breakfast quality
Noise disturbances

Categories

Cleanliness
8.13
Some concerns regarding cleanliness in reviews, particularly with room floors.
Service
9.6
Staff were frequently mentioned as friendly and helpful.
Location
9.14
Location was generally well-rated by guests.
Room Quality
8.59
Rooms were clean and comfortable, although some noise issues reported.
Amenities
8.62
Amenities like breakfast and pet policy were positively noted, though some lacked quality.
Value for Money
9.08
Guests felt satisfied with the value offered for the price.
Food and Beverage
8.13
Breakfast quality varied among guests, with some dissatisfaction noted.
Overall Experience
9.1
Overall stays were described positively, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:39

Property Description

Modern Accommodations
Experience comfort and style at Tru By Hilton Santee, offering modern accommodations in a convenient location.

24-Hour Front Desk
Our dedicated staff at the 24-hour front desk is always ready to assist you, ensuring a seamless and pleasant stay.

Convenient Location
Located just 89 km from Charleston International Airport, our hotel provides easy access for travelers.

Book your stay at Tru By Hilton Santee for a delightful and stress-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 848 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
C
Chris • couple • us
10
I’ll be back
Pros:

Clean, fresh, new

2026-08-22 • via Nuitee
S
Sloniker • solo_traveller • us
10
Pros:

I liked that the hotel was clean and the beds were comfortable.

2026-08-18 • via Nuitee
N
NICOLAE • solo_traveller • ro
9
2026-08-18 • via Nuitee
W
Whitney • solo_traveller • us
8
Nice place to stop when going on a long trip.
Pros:

Had a free coffee bar and breakfast. The room and bathroom was clean.

Cons:

The shower door didn't have a good seal, so water would get on the floor when you showered.

2026-08-16 • via Nuitee
C
Clifford • solo_traveller • us
10
2026-08-15 • via Nuitee
A
antonio • solo_traveller • us
1
2026-08-11 • via Nuitee
J
John • couple • us
10
2026-08-09 • via Nuitee
H
Harry • couple • us
10
great staff great location just need better pillows to go with the bed
Pros:

everything was great except you need better pillows to soft

Cons:

you need better pillows

2026-08-05 • via Nuitee
A
Arthur • couple • us
8
Enjoyed the stay other than breakfast.
Pros:

Breakfast was disappointing. Could you please offer eggs with meat. Not that difficult. Bad way to start the day.

2026-08-05 • via Nuitee
S
Sandra • solo_traveller • us
9
2026-08-05 • via Nuitee
A
Areatha • solo_traveller • us
1
No sleep
Pros:

Location

Cons:

It was noisy at night had to call front desk several times

2026-08-04 • via Nuitee
M
megan • family_with_children • us
7
2026-08-02 • via Nuitee
E
Eliza • solo_traveller • us
10
2026-08-02 • via Nuitee
M
Mandy • couple • us
10
2026-07-24 • via Nuitee
K
Kishore • solo_traveller • ca
1
Pros:

Receptionst

Cons:

Staff

2026-07-23 • via Nuitee
B
Betty Abraham • couple • us
10
Will be going back to Tru Santee, South Carolina
Pros:

All good!

Cons:

Nothing.

2026-07-20 • via Nuitee
N
Noble • extended_group • us
1
Horrible experience
Pros:

Nothings

Cons:

Say they are pet friendly, but they charge a $70 non-refundable pet deposit.
Did not stay there.

2026-07-15 • via Nuitee
M
Markela • couple • us
4
Cons:

The sheets was so itchy it was uncomfortable and unbearable!

2026-07-14 • via Nuitee
S
Steve • solo_traveller • us
2
2026-07-13 • via Nuitee
J
Jay • couple • us
10
First time at Tru and will now look for them on future triis!
Pros:

Staff was very friendly at check in. Facilities were clean and up to date.

2026-07-12 • via Nuitee