WoodSpring Suites Detroit Sterling Heights

Hotels
WoodSpring
7.4 (496 reviews)
36553 Van Dyke Ave , Sterling Heights , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Peaceful atmosphere
Cons:
Lack of amenities
Poor customer service
Overcharging issues

Categories

Cleanliness
7.11
Although some rooms were reported clean, others mentioned dirty curtains and unclean items.
Service
8.08
Staff were noted positively, but issues with check-in and billing affected the perception of service.
Location
8.62
Location is convenient for many guests, highlighted as a pro by several reviews.
Room Quality
7.07
Mixed sentiments with some complaints about bed comfort and room size.
Amenities
6.6
Reviews noted missing items like breakfast, dishes, and inadequate pillows.
Value for Money
7.56
Perceived as decent for the price, but overcharging raised concerns.
Food and Beverage
6.11
No breakfast provided, which was a significant downside for many guests.
Overall Experience
8.08
Some guests had a decent stay overall, despite the various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:58

Property Description

Modern Accommodations
WoodSpring Suites Detroit Sterling Heights offers contemporary non-smoking rooms with flat-screen TVs, comfortable bedding, and free WiFi.

Convenient Location
Situated near popular attractions like the Jerome Duncan Ford Theatre and Detroit Golf Club, this hotel provides easy access to entertainment and leisure activities.

Essential Amenities
Guests can enjoy access to a fitness centre, ensuring they can stay active during their stay. The property also features air conditioning in all rooms, providing comfort for all guests.

Experience comfort and convenience at WoodSpring Suites Detroit Sterling Heights. Book your stay now for a memorable trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 496 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 6.6
Value for Money: 7.56
Food and Beverage: 6.11
Overall Experience: 8.08
V
Vinh extended_group us
8
Great place to stay if you visiting Detroit downtown or anything place there
Pros:

Close to grocery store and away from traffic

Cons:

None

2026-09-10 via Nuitee
P
Paul couple us
4
Good, but could have been better. It started out poorly.
Pros:

The rooms had everything you could ask for. Fridge, microwave, cooking top, kitchen counter.

Cons:

It took over an hour for me to get the room cleaned do I could gain access. Check in time is supposed to be 3:00 p.m. I waited in the lobby until almost 4:30 before the cleaning staff was done.

2026-08-11 via Nuitee
T
Tiffany family_with_children us
10
It was the best hotel I’ve stayed at for a extended stay since being homeless in January
Pros:

I stayed from 6/21 to August 8th besides who was above me on the 4th kids running around crazy it was a good stay love the entire staff very nice and helpful felt like a home away from home

Cons:

I don’t have any dislikes

2026-08-06 via Nuitee
L
Lourd family_with_children ca
7
Pros:

The location and price

Cons:

We were there for three nights and no one came to clean our room

2026-08-04 via Nuitee
Z
Zena solo_traveller us
2
Very bad
Pros:

Nothing but location was okay

Cons:

Room was not clean and bedsheets were not changed only flipped over. There was no shampoo or bodywash. Remote was not working well and the wifi stopped working as well. There was a foul pungent smell upon walking into the room. Kitchen did not include anything I could use to cook food or even warm up food. Windows and the room in general was very dusty and it caused many reactions such as sneezing.

2026-07-24 via Nuitee
S
Sinan solo_traveller us
9
2026-07-18 via Nuitee
R
Ryan couple us
10
2026-07-16 via Nuitee
Володимир couple ua
1
2026-07-13 via Nuitee
C
Cory family_with_children us
5
2026-07-09 via Nuitee
J
Jory couple us
5
Unacceptable
Pros:

The location

Cons:

The room is outdated, the kitchen was dirty ( counter, dishes, and sink) upstairs neighbors were LOUD ( 1-6 AM) the hallway carpet was FILTHY

2026-07-06 via Nuitee
S
Shelly solo_traveller us
8
Mrs. Walker
Pros:

I liked that it was clean and quiet also the location.

Cons:

Our room only had 2 pillows, 2 wash clothes, 2 towels and no pots or pans to use.

2026-07-06 via Nuitee
S
Sweetie Luv solo_traveller us
10
Great Stay
Pros:

My Queen Suite was big and spacious. My room was clean & well kept. Check in was a breeze, my room was ready upon my arrival. The staff was helpful & very friendly. They're my diamond in the ruff. Whenever I'm in town this is my home away from home They exceeded my expectations as they are also an extended stay property.

Cons:

They don't have an ice machine. And they don't provide kleenex/facial tissue in your room.

2026-06-29 via Nuitee
S
Simon solo_traveller us
8
2026-06-25 via Nuitee
M
Mohanad family_with_children us
1
Bad place for a family stay
Pros:

Like nothing

Cons:

The night skinny lady called the police on my family at the middle of the night because she said the baby is crying and disappearing the facility the stolen our money we staid only night it’s bad place bad stuff bad management

2026-06-20 via Nuitee
K
Keri couple us
10
2026-06-19 via Nuitee
K
Keri couple us
10
2026-06-19 via Nuitee
S
Shepard extended_group us
2
Horrible
Pros:

When you walked in immediately turned off by the horrible smell and the dinginess of floors paint furniture everything looked old like a motel. I paid 109 50 for 1 night the room stunk all I could smell in the hallway was Marijuana they gave 1 towel then when I checked out my 150 deposit I paid at check in was processed by hotel staff rather than not out through like I was told so I called the property and the general manager pretty much was no help at all my bank i hd to file a dispute to get my 150 back. Very unhappy and for the area and the price never again i will go out of my way to stay somewhere else

Cons:

The fact that I had to fight to get my 150 back when there was no damage no nothing I even turned my room keys in. The smell was awful everywhere the dinginess of the inside

2026-06-19 via Nuitee
K
Kate extended_group us
7
Pros:

This hotel was clean and checked all the boxes in terms of what we needed for a one-night stay after a nearby concert.

Cons:

Check-in was extremely problematic. We were one of four couples standing in the lobby waiting to check in; the front desk had a gate down and no staffer on site, despite multiple phone calls from all of us. We waited about 15 minutes AND called corporate before someone finally showed up to check us in. When she did, she was very nice and helpful — but waiting so long with no way to contact the hotel was extremely not-ideal.

2026-06-14 via Nuitee
M
Moll solo_traveller us
8
Pros:

Location and staff

Cons:

All was good.

2026-06-13 via Nuitee
T
Thomas family_with_children us
5
Probably won't use this chain again.
Pros:

The location wasn't bad and there was no breakfast.

Cons:

The beds weren't comfortable at all and to many construction trucks and equipment in the parking lot sometimes making it hard to park.

2026-06-10 via Nuitee