WoodSpring Suites Dearborn Detroit

Hotels
WoodSpring
6.6 (438 reviews)
240 Town Center Drive , Dearborn , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Value for Money
Cons:
Service
Amenities
Food and Beverage

Categories

Cleanliness
5.43
Some reviews indicated issues with dirtiness and missing items.
Service
7.9
Staff reactions were mixed; there were positive mentions but also complaints about lack of assistance.
Location
7.44
Good location noted, but issues with safety were raised.
Room Quality
6.39
Mixed reviews on room comfort and amenities, indicating a basic level of quality.
Amenities
6.42
Lack of basic amenities reported in several reviews.
Value for Money
7.38
Rooms rated reasonably for the price, though some noted disappointing experiences.
Food and Beverage
5.43
No food services reported, and breakfast was notably absent.
Overall Experience
6.4
Overall sentiment fell short with significant complaints affecting the experience negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:20

Property Description

Convenient Location
Located just 18 km from TCF Center and with easy access to various attractions like Motown Historical Museum and Detroit Symphony Orchestra Hall.

Comfortable Rooms
Our air-conditioned rooms at WoodSpring Suites Dearborn - Detroit are equipped with all the essentials including a desk, flat-screen TV, and a private bathroom.

Fitness Center and More
Stay active during your stay with our on-site fitness center. Plus, enjoy the convenience of having a fridge in your room for storing snacks and beverages.

Book now to experience comfort and convenience at WoodSpring Suites Dearborn - Detroit.

Important information:

Pet Policies / Terms and Conditions :
• Pets (only dogs) are permitted
• A £ 25 per pet per day per room applies.
• A £100 pre-authorization is required on arrival to cover any potential damages.
• No additional cleaning charges will be applied.
• No size restrictions – dogs of all sizes are welcome.
• Pets must not be left unattended in the rooms or public areaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 438 reviews
Cleanliness: 5.43
Service: 7.9
Location: 7.44
Room Quality: 6.39
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 5.43
Overall Experience: 6.4
C
Charleston couple us
5
2026-02-14 via Nuitee
O
Orlando family_with_children us
10
Calm, Quiet, Peaceful
Pros:

EVERYTHING THIS WAS THE BEST HOTEL EVER‼️

Cons:

N/A

2026-02-13 via Nuitee
B
B solo_traveller us
8
2026-02-12 via Nuitee
J
Jazzmin couple us
10
2026-01-22 via Nuitee
K
Kenneth couple us
10
The only hotel I’ll stay in when in Detroit
Pros:

Nice view and clean

2026-01-22 via Nuitee
B
Brenae family_with_children us
1
Unsafe
Pros:

There was no breakfast.

Cons:

Hotel was really dirty. Elevator was filthy. There were crazy people around the entrance area.

2026-01-20 via Nuitee
G
Gage couple us
7
Nor the worst, nor the best, you get what you pay for here for sure
Pros:

Entering the facility and checking in through a video call kiosk is a little awkward, you get other people coming behind you and it gets crowded and everyone's talking so sometimes it's hard to hear what's going on. Of it we're located on the lobby instead of the walk on area it would be better. The staff were wonderful, we had some things in the room at cleaning missed and they comped the room for us, and the rooms aren't half bad for what you're paying, fill sized fridges etc.

2026-01-20 via Nuitee
J
Julie extended_group us
2
Not great
Pros:

Good location

Cons:

Our stay at WoodSpring wasn’t great. When we checked in, there was no staff at the front desk — we had to use a self-service kiosk, which was confusing and impersonal. The bathroom didn’t even have a shower curtain or rings, so we had to go out and buy our own, which should definitely be a standard item in any hotel room. The beds only had two very flat pillows each and thin blankets, so it wasn’t very comfortable. There were no extra amenities or little touches that make a stay feel welcoming. Overall, it felt very bare-bones for the price.

2026-01-19 via Nuitee
M
Mohammed extended_group qa
10
Simple and comfortable
Pros:

Comfortable

2026-01-19 via Nuitee
R
Ray couple us
7
2026-01-19 via Nuitee
R
Rionna couple us
4
2026-01-19 via Nuitee
L
lee couple us
10
2026-01-19 via Nuitee
S
smith extended_group us
5
It was a decent stay but I definitely expected more to be there.
Pros:

The check in was easy

Cons:

They didn’t have breakfast. they were missing a pillow out my room and on the website they had a pool on there but when I got there it wasn’t.

2026-01-17 via Nuitee
J
Jacob couple us
1
Ruined my relationship
Pros:

Nothing

Cons:

I never got my room

2026-01-15 via Nuitee
T
Tierra extended_group us
10
2026-01-15 via Nuitee
S
Shantress couple us
1
THIS WAS THE WORSE ROOM EXPERIENCE EVER IN MY LIFE.
Pros:

NOTHING

Cons:

THE ROOM WAS DISGUSTING IT WAS SCUFF MARKS ON THE WALLS, SOMETHING WAS ALL OVER ALL OF THE COUNTERS THE BED WAS POORLY DRESSED, THE SHOWER AND TUB WAS FILTHY, THERE WAS ONLY ONE FACE TOWEL AND NO HAND TOWELS, I FELT LIKE I WAS SLEEPING IN A NASTY MOTEL. I WOULD NEVER RETURN TO THIS PROPERTY OR SUGGEST IT TO ANYONE ELSE. THERE WAS A PERSON BARRICADED IN A ROOM AND THERE WAS POLICE EVERYWHERE I DID NOT FEEL SAFE AND WE WERE MAKING CALLS TO THE FRONT DESK WHEN WE FIRST ARRIVED BEFORE THE POLICE CAME AND NO ONE ANSWERED THE PHONES OR WAS AVAILABLE. ONCE THE POLICE CAME ALL OF THE STAFF SUDDENLY APPEARED. THIS PLACE IS A JOKE AND NEEDS TO BE LOOKED INTO.

2026-01-15 via Nuitee
A
Angela couple us
10
2026-01-14 via Nuitee
T
Thomas couple us
1
Horrible cold experience
Pros:

Nothing

Cons:

The vending machine didn’t work no staff around extremely cold and the heat takes too long to heat up the room

2026-01-03 via Nuitee
M
Michaelia family_with_children us
10
Pros:

Price and comfort of room

Cons:

N/a

2025-12-30 via Nuitee
D
Deller couple us
6
We had a clean room that met our needs for a one-night stay.
Pros:

I wanted the kitchenette so I could prepare food between family parties and it met my needs.

Cons:

Check-in was through a kiosk and no staff were available on-site when our tv did not work. It was an extended stay and a 10-11 year old boy was holding the door open before we completed our check-in which does not promote safety.

2025-12-30 via Nuitee