WoodSpring Suites Dearborn Detroit

Hotels
WoodSpring
6.6 (501 reviews)
240 Town Center Drive , Dearborn , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Value for Money
Cons:
Service
Amenities
Food and Beverage

Categories

Cleanliness
5.43
Some reviews indicated issues with dirtiness and missing items.
Service
7.9
Staff reactions were mixed; there were positive mentions but also complaints about lack of assistance.
Location
7.44
Good location noted, but issues with safety were raised.
Room Quality
6.39
Mixed reviews on room comfort and amenities, indicating a basic level of quality.
Amenities
6.42
Lack of basic amenities reported in several reviews.
Value for Money
7.38
Rooms rated reasonably for the price, though some noted disappointing experiences.
Food and Beverage
5.43
No food services reported, and breakfast was notably absent.
Overall Experience
6.4
Overall sentiment fell short with significant complaints affecting the experience negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:20

Property Description

Convenient Location
Located just 18 km from TCF Center and with easy access to various attractions like Motown Historical Museum and Detroit Symphony Orchestra Hall.

Comfortable Rooms
Our air-conditioned rooms at WoodSpring Suites Dearborn - Detroit are equipped with all the essentials including a desk, flat-screen TV, and a private bathroom.

Fitness Center and More
Stay active during your stay with our on-site fitness center. Plus, enjoy the convenience of having a fridge in your room for storing snacks and beverages.

Book now to experience comfort and convenience at WoodSpring Suites Dearborn - Detroit.

Important information:

Pet Policies / Terms and Conditions :
• Pets (only dogs) are permitted
• A £ 25 per pet per day per room applies.
• A £100 pre-authorization is required on arrival to cover any potential damages.
• No additional cleaning charges will be applied.
• No size restrictions – dogs of all sizes are welcome.
• Pets must not be left unattended in the rooms or public areaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 501 reviews
Cleanliness: 5.43
Service: 7.9
Location: 7.44
Room Quality: 6.39
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 5.43
Overall Experience: 6.4
L
Loretha solo_traveller us
10
2026-07-04 via Nuitee
B
BJ solo_traveller us
9
Pros:

It was exactly what we needed to be able to enjoy the Henry Ford Experience for 3 days.

2026-07-03 via Nuitee
M
Miko couple us
1
Pros:

Once I arrive I was informed that my room wasn't available it was sold out. Along with no accommodations.

Cons:

First desk clerk didn't make any effort in our time of need.

2026-07-02 via Nuitee
R
Reginald solo_traveller us
9
2026-07-02 via Nuitee
J
Jorge solo_traveller cl
4
Cons:

The girl at the desk told me that there were no rooms available even thou booking said that my reservation was ok. I started calling booking support and right away the girl found a room for me.
The whole stay they did not gave me a key for the room I had to call the reception every time I wanted to enter my room.

2026-07-02 via Nuitee
J
Joanne couple us
7
OK for one night
Pros:

Large, clean, quiet room. LOVED the wood floor — so much more sanitary than carpet. Good shower with a free-flowing drain. Long vanity surrounding the sink with lots of space to set toiletries. Plenty of electrical outlets for charging devices. Absolutely WONDERFUL staff — both Andrea and Jimmie were delightful and super helpful.

Cons:

Our bed had only a plastic-feeling mattress cover and no bottom sheet (unbelievable!!!!). When we reported this to the front desk staff the next morning they were appalled that this housekeeping mistake could have happened and apologized profusely. A smaller issue is that there was only one nightstand which was quite inconvenient. Also, this hotel has the very odd practice of providing bath towels and washcloths but no hand towels which is also very inconvenient. We got through the night and would probably stay again but would check the bed on arrival to be sure it has both a top AND a bottom sheet!!

2026-07-01 via Nuitee
S
Shawnata solo_traveller us
1
Between the people next-door and not having a towel Saturday and Sunday, I was very disappointed
Pros:

I really like that I found out that mall was behind it. It was in a very nice location.

Cons:

I ended up with no towels or no racks. There was no shower curtain curtains when I first got there and people next-door every night at 3 o’clock in the morning at 6 o’clock in the morning was very very loud.

2026-06-30 via Nuitee
T
Tiffany solo_traveller us
8
Pros:

Easy check in

Cons:

Ice machine wasn't operational

2026-06-30 via Nuitee
K
King solo_traveller us
4
Never again
Pros:

Floors were nasty and dirty and women hair left on sink and towels and No toilet trees

Cons:

Look like a studio apartment I'm renting instead of hotel

2026-06-29 via Nuitee
F
Fatima extended_group us
3
Would not come back very disappointed
Pros:

Clean room

Cons:

no emenities, no soap or towels not even a garage bin. Couldn’t find staff if i needed anything but when i did find someone she was nice. Very sketchy the people in here, smelled like weed.

2026-06-29 via Nuitee
C
charles solo_traveller us
2
2026-06-24 via Nuitee
D
Daniel solo_traveller us
2
Will not stay here again.
Pros:

Nothing

Cons:

Everything.

2026-06-23 via Nuitee
L
Latrisha couple us
7
It’s was good
Pros:

I like the area an the clean room

Cons:

The staff was nice

2026-06-20 via Nuitee
J
Jeffrey solo_traveller us
1
Pros:

I wasn’t able to check in the room because they had a power outage. I am extremely upset because no check in and no refund… please help me understand this

Cons:

I wasn’t able yto check in my room because it was a power outage and the hotel was pitch black with door lockrc

2026-06-16 via Nuitee
E
Edoma couple us
9
2026-06-15 via Nuitee
S
Simon Peter couple us
10
2026-06-14 via Nuitee
M
moseley solo_traveller us
8
2026-06-13 via Nuitee
W
Whiteside solo_traveller us
8
Pros:

The cleaning was a plus

Cons:

I didn’t like that there was no ice machines

2026-06-13 via Nuitee
G
Gallegos couple us
4
It is not a good place to stay for a traveler not enough amenities
Pros:

The rooms were large and they were clean

Cons:

There are no amenities at all. There was not even any soap in the room. Not enough towels. The people in the room next to us had a loud party that went on for hours - at least 5 hours. Called security and they did address it but it was after many hours. Dogs barking in the hallway.

2026-06-12 via Nuitee
A
AI'JUANA couple us
1
Dirty
Pros:

Trash

Cons:

Dirty

2026-06-08 via Nuitee