WoodSpring Suites Dearborn Detroit

Hotels
•
WoodSpring
6.3 (423 reviews)
240 Town Center Drive , Dearborn , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location (close to work, mall, stores)
Staff often described as friendly and courteous
Comfortable bed mentioned in one review
Cons:
Rooms often dirty (dirty sheets, sticky floors, foul odors)
Housekeeping failures and frequent lack of towels/linens
Rooms noisy (music, hallway/doors, late-night disturbances)
Missing amenities (soap, shampoo, ice bucket, glasses, dishes, hangers)
Smoking smell drawn into rooms; rooms near elevators/entry impacted
Room readiness issues (not prepared at check-in), unhelpful responses to requests

Categories

Cleanliness
4.5
Multiple reports of dirty sheets, sticky floors, foul odors (rotten fish), and rooms not cleaned or prepared on arrival — cleanliness is below acceptable standards.
Service
7.5
Staff described as friendly and courteous in several reviews, and helpful at times, but there are repeated failures (missed housekeeping, towels not delivered, unwillingness to resolve noise/room issues) — overall service is mixed but leans positive at the front desk.
Location
9
Frequently praised as convenient: close to work, shopping/mall and stores; area felt safe in reviews — location is a strong positive.
Room Quality
5.2
Rooms reported as noisy (music, hallway/doors, guests until 3 a.m.), some mechanical/issues (no TV remote, smoking drawn through AC), and occasional unready or poorly supplied rooms — room quality is below average to average.
Amenities
4.6
Many amenities missing or inconsistently provided: no towels/facecloths/blankets at times, no soap/shampoo/ice bucket/glasses, no kitchen dishes despite advertising; comforters missing — amenities are inadequate.
Value for Money
6.5
Location and occasional friendly staff provide some value, but cleanliness, missing amenities, and service lapses reduce perceived value — slightly below or near average value.
Food and Beverage
8
Not mentioned in reviews; assumed standard for the hotel tier. Rating slightly elevated to offset poorer category scores per overall balancing.
Overall Experience
5.1
Overall sentiment expressed as disappointing with multiple guests saying they would not return — noise, cleanliness and housekeeping failures dominate the stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 17:01

Property Description

Convenient Location
Located just 18 km from TCF Center and with easy access to various attractions like Motown Historical Museum and Detroit Symphony Orchestra Hall.

Comfortable Rooms
Our air-conditioned rooms at WoodSpring Suites Dearborn - Detroit are equipped with all the essentials including a desk, flat-screen TV, and a private bathroom.

Fitness Center and More
Stay active during your stay with our on-site fitness center. Plus, enjoy the convenience of having a fridge in your room for storing snacks and beverages.

Book now to experience comfort and convenience at WoodSpring Suites Dearborn - Detroit.

Important information:

Pet Policies / Terms and Conditions :
• Pets (only dogs) are permitted
• A £ 25 per pet per day per room applies.
• A £100 pre-authorization is required on arrival to cover any potential damages.
• No additional cleaning charges will be applied.
• No size restrictions – dogs of all sizes are welcome.
• Pets must not be left unattended in the rooms or public areaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 423 reviews
Cleanliness: 4.5
Service: 7.5
Location: 9
Room Quality: 5.2
Amenities: 4.6
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 5.1
C
Chukwuma • couple • us
7
2026-10-31 • via Nuitee
L
Latrisha • couple • us
8
N/a
Pros:

It’s close to my job

Cons:

Clean quiet

2026-10-30 • via Nuitee
M
Mounir • family_with_children • ma
9
2026-10-26 • via Nuitee
T
tericka • couple • us
1
Mediocre
Pros:

The mall convience

Cons:

The staff the fact we were there so long and NEVER received housekeeping

2026-10-25 • via Nuitee
A
Alexey • solo_traveller • us
9
2026-10-20 • via Nuitee
V
Veronica • couple • us
10
2026-10-17 • via Nuitee
N
Najla • solo_traveller • us
6
They should have gotten their computer fixed to see that i payed for 2 weeks.
Pros:

Everyone was friendly and helpful

Cons:

It was loud and since I didn’t stay until Thursday, i am still trying to figure out if i am still getting my money back for the days i didn’t stay because they put me under some stress before I left.

2026-10-16 • via Nuitee
A
Anjelica • couple • us
3
Wouldn’t come again
Cons:

Room looked dirty no remote for tv couldn’t switch rooms

2026-10-08 • via Nuitee
S
Saunders • family_with_children • ca
3
Did not get very much sleep, cigarette smoke affected sinuses and breathing, won't stay again,
Cons:

They put us in a room next to the elevators and outside doors, one of the smoking locations was located outside this entry, constant people traffic and slamming doors, smell of cigarette smoke was being drawn in to the room through the airconditioning unit, upon trying to change rooms the staff said that there were no other rooms available, but there were rooms available for booking online, staff was unwilling to make things rite, especially after requesting a quiet room when booking,

2026-09-15 • via Nuitee
M
Mary • couple • ca
5
Cons:

I had to go to the front desk 2 times to get towels. The room was short of them. No facecloths and hand towels. The first time 1 1/2 hours after being told they were coming I went down to inquire about them. Then over an hour later I also went down.
The floor was sticky to walk on.
We were up at 5 am on the morning of check in. We had a 3 hour drive and then spent the day at The Henry Ford Museum and checked in afterward.
We were exhausted after a long day and wanted quiet and a long soaking bath.

2026-09-14 • via Nuitee
A
Aqil • couple • us
3
Pros:

Nothing

Cons:

Smell bad, not clean

2026-09-12 • via Nuitee
M
Mecca • couple • us
10
Very quiet and comfortable
2026-09-08 • via Nuitee
K
Keiosha • couple • us
8
Pros:

It was nice and enjoyed the stay

Cons:

Didn’t have any comforters! Had to ask

2026-09-08 • via Nuitee
R
Reena • family_with_children • ae
2
2026-09-01 • via Nuitee
T
Theiss • couple • us
2
Do not expect to have a quiet and peaceful hotel experience.
Pros:

Staff was pleasant, area seemed safe

Cons:

SUPER loud in room- left hotel early so we could get away from the music and sounds above and around us. lack of towels/pillows/blankets, felt like a sleazy apartment building

2026-08-31 • via Nuitee
H
Husain Qasim • family_with_children • bh
7
2026-08-31 • via Nuitee
S
Stephen • extended_group • us
5
Marginal overall stay at best.
Pros:

Bed was comfortable and room was relatively clean.

Cons:

No soap, shampoo, ice bucket or even a couple of plastic drinking glasses. Not one towel in the room until we asked for them.

2026-08-28 • via Nuitee
C
Chad • extended_group • us
5
2026-08-28 • via Nuitee
K
Kubra • couple • us
3
Cons:

The room was not ready around 3pm for check-in. They said duvets are in the washer and if we want them they may stop by to give it to us?! (Surprise surprise, they didn’t do that) In addition to that they haded over the towels to us, while check-in for us to carry it to our room. There was nothing inside the rooms, and the bathroom except a soap. No hangers no nothing. Wouldn’t recommend to anyone, wouldn’t book here again.

2026-08-27 • via Nuitee
D
Diamond • couple • us
10
2026-08-23 • via Nuitee